Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 953 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 953 reviews
  • Rated 5 out of 5 stars

    Great Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has helped me so many times. They are polite and definitely know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like the salesman said it would. No problems at all getting a strong signal to operate all our computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help. They really are concerned and want to make sure you are grasping all concepts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very informative and helpful. They made a lot of great suggestions and even told me about classes that are offered to learn more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked setting up quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that all my daughters contacts and pictures were transferred quickly on her phone to her new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable staff made several good suggestions and completed set-up earlier than promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with the geek squad they reall take good care of you when they come out to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than a bunch of geeks when it comes to a computer. Thank goodness for the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful, friendly, knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been very easy to work with and has taken care of the work needed very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always they are right on it. Can't wait to get my computer back with it's new hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PrinterMan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service time was very reasonable. The explanations of the technical issues exceeded expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ibu 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was thorough and answered all questions plus discussed apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sevice - very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service department was very helpful when explaining to me about my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help and super nice. I use geek squad for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had the knowhow these folks have about computers. I'm just happy with what they were able to do for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my new HP Envy laptop with some new programs quickly and reasonably. They explained them thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable and FAST!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up my new computer and installed all the apps I needed for starting my new job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have asked for better service and the rep knew what they were talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clerks were very courteous/helpful with purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was excellent and the Geek Squad was very helpful with phone set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and set up the new tv and we’re very knowledgeable about how smart tv worked.

    I would recommend this to a friend