Customer Ratings & Reviews
- SKU:
- 9131012
Customer reviews
Rating 4.6 out of 5 stars with 953 reviews
(953 customer reviews)to a friend
Customers are saying
Customers love the 'Setup for New Devices' service, especially the data transfer and ease of use. Customers also appreciate the smooth setup, knowledge, service, and speed. However, some customers reported issues with the motherboard, hard drive, sound output, and price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mobile device purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service provided at the Best Buy store at Montgomery mall was excellent . All my new device set up requirements were addressed.
I would recommend this to a friendRated 5 out of 5 stars
Busy day for the tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very helpful in setting up my wife's phone. She was trying to handle everyone.
I would recommend this to a friendRated 5 out of 5 stars
Terrific geek squad member
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very competent and courteous,took his time and delivered an excellent result.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect service. Glad I have Membership. Its worth it.
I would recommend this to a friendRated 5 out of 5 stars
pc service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent gave fix of computer, full clean up and reboot.
I would recommend this to a friendRated 4 out of 5 stars
lap top set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.he was nice and took the time to explane howit work and put thigs in.
I would recommend this to a friendRated 4 out of 5 stars
laptop set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always they do a good job, even under these crazy settings.
I would recommend this to a friendRated 1 out of 5 stars
Beware of Best Buy promises on moving data
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING - DO NOT TRUST BEST BUY. I AM A GEEK SQUAD SUBSCRIBER. I PURCHASED A NEW PC AT BESTBUY AND ASKED THE BEST BUY DESK REP TO TRANSFER ALL DATA FROM THE OLD TO THE NEW. THE REP REVIEWED AND AGREED I PICKED UP THE NEW PC TODAY AND MAJOR ELEMENTS FROM THE OLD PC WERE NOT ONLY MISSING FROM THE NEW PC BUT INFO I NEEDED HAD BEEN ERASED FROM THE OLD PC. LESSON LEARNED. BACK UP YOUR DATA BEFORE TURNING VITA INFO TO THE BEST BUY REPS. DAVID STOCKTON
No, I would not recommend this to a friendRated 2 out of 5 stars
geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the gentleman was not able to get the phone going.
No, I would not recommend this to a friendRated 3 out of 5 stars
tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed could not do what I requested and wanted to charge extra $103
I would recommend this to a friendRated 1 out of 5 stars
Impossible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to schedule an in-store Geek Squad appointment using the Android Best Buy app. Another devaluation of what used to be called Total Tech Support & is now called My Best Buy Total.
I would recommend this to a friendRated 1 out of 5 stars
terrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a TV installation for $99. The salesman promised the service people would call the day before to give me a better idea when they would be coming. I had a four-hour window when I had to be at home. They didn't call the day before or the morning of. I tried to reach the Geek Squad by phone, only to be transferred again and again, without anyone being able to reach the technician. He finally showed up after the time was up, but I had to cancel because I was having people over. Not worth the money. Do it yourself or hire someone yourself.
No, I would not recommend this to a friendRated 1 out of 5 stars
New computer set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Twice made an appointment for new Computer set up at the store and twice was given excuses why they couldn’t do it, even stated legality issue.
No, I would not recommend this to a friend