Customer Ratings & Reviews

Our new MacBook wasn't charging properly. They checked it out and indeed it wasn't. They replaced it and transferred our data unto the new MacBook.

The agents transferred all my data, photos and apps seamlessly! I am happy that I can use my new cellphone immediately! I am happy that no data, photos or Apps were lost! Whole process was excellent!

Sarah, the agent in your phone department at the Wetmore store in Tucson Az. , helped me setup my new cell phone. She is very knowledgeable and professional. I have recommended several people to go and talk to her if they have a problem with their cell phone.

Transferred all my data to the new phone at the store. Took about 30 minutes. Motorola to a Samsung phone. Worth the money to get me up and running asap

They cleaned up and set up my phone after I was bombarded with ads thank you for helping and showing how to keep it clean

I am so very pleased with the service I received. My Geek Squad representative was beyond helpful and very knowledgeable. Thank you for making my visit to Best Buy a great experience!

The problem I was having with my laptop seems to have been eliminated with recent service by the Geek Squad at Best Buy. So glad to have that corrected.

The geek squad set me up so all I had to do is turn the laptop on and start searching. Great salesperson also. Set me up with everything I needed to get started.

William is very helpful, and he helps me to collect every single piece that I need. It is a happy shopping experience Thank you. Geek squad set up my computer super fast. I can even pick up my computer the next day.

Agents set up new phone and transfered data from old phone. Was quick and answered all our questions. We did not make an appointment so impressed with what we got done

Agent did awesome job of transferring all of my aps to my new Pixel 9. Very helpful.

They made time to transfer my iPad to my new iPad without me needing to return later. Worked with two customers at the same time to help us both out.

Purchased new samsung phones, had phones setup with transfer of old phone as well as install screen saver and cover

Now my laptop runs noticeably slower than it ever has. While watching TV online, some channels have no sound, and I have to try a different tab to select the same show to find one that works. That Never happened before all my sound Output devices were not recognized by my laptop when it first began it's problems..

the salesperson name Rafe did great job ith us after we left ATT is help get new phones and explain everything to us and we brought from him

Transferring info from one phone to another. New phone.

The service and knowledge of the associate was excellent.

The supervisor a great lady, was so incredible good, I never have a service like that before,

I'm rating it high only because of the free offer. But in reality, unboxing and setting up a desktop computer is a bit much (IMHO). A laptop would be another matter. If GS really wants to impress the customer, make the same offer to be done in the customer's home (maybe within a reasonable distance from the store). If that were offered, I'd have taken them up on the offer.

Nathan was extremely helpful, patient. He set up, installed, placed everything we needed for my elderly disabled Mother's new JitterBug 3 Phone. Give him **********, I'd give him more but apparently you only go to 10.