Customer Ratings & Reviews

I purchased the new iphone 14 with trade-in benefits offered. I was pleased to hear about all the deals. The agent transferred all my data from my old iphone to new iphone 14. I was very pleased with the service received.

I cannot say enough about how helpful the employees were for me and also for others coming in with problems and no appointments. Very patient, Very professional.

The salesman transferred all the info from my old phone into the new one. It took a while, but allowed me to look at other items in the store.

The technician was AWESOME she was very professional and patient while transferring data from my old phone to my new one She was also extremely knowledgeable Great Service

Fantastic service! I needed to get a new phone to replace one that unexpectedly died. Very knowledgeable and directed me to a great deal

They get the job done despite challenges. They figure it out!

Sarah, the agent in your phone department at the Wetmore store in Tucson Az. , helped me setup my new cell phone. She is very knowledgeable and professional. I have recommended several people to go and talk to her if they have a problem with their cell phone.

We didn't us Geek Squad for setting up the cell phone we purchased. The gentleman in the phone area setup the phone along with some very helpful hints on some of the apps. His name is Gabriel

The technician I had was very friendly, engaging and took as much time as he needed to complete the task at hand. He was professional and personable.

Brendan was amazing. Great knowledge and customer service!

I upgraded my Hp Laptop by buying a new one at Best Buy where I"ve bought all my computers. I gave to the GEEK Squad to set up and transfer my data and info. Great job....it worked perfectly when I got it home.

Very knowledgeable staff, super helpful and attentive on Black Friday.

Was really knowledgeable and finish the job in timely and very competent way. Great job

The agents transferred all my data, photos and apps seamlessly! I am happy that I can use my new cellphone immediately! I am happy that no data, photos or Apps were lost! Whole process was excellent!

I'm rating it high only because of the free offer. But in reality, unboxing and setting up a desktop computer is a bit much (IMHO). A laptop would be another matter. If GS really wants to impress the customer, make the same offer to be done in the customer's home (maybe within a reasonable distance from the store). If that were offered, I'd have taken them up on the offer.

Robert s did a good job helping me pick out my phone, answerd every question about, 3 different phones, picked one and did the tranfer of phones fast easy,stayed till done he was getting over his shift,thank you

The gentleman that assisted with the setup of my new Google Pixel 7A phone was awesome. He was patient (it was a very busy afternoon at your store) and did an excellent job.

Made the transituon from old cell phone to a new one easy.

Thank you for taking the time to set up my laptop i picked it uo and went straight home to be able to set it up in my computers desk

This is an exceptional item. However, it was Jack, from your in-store Geek Squad, who is to be complimented for his patient assistance in setting up our unit. We did fine tune the account, later, with the assistance of a phone tech support representative. She was excellent, also