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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,021 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for transferring data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred my old computer hard drive to my new computer with in 24 hrs. Pick up was easy and they showed me how to use my computer and where everything was located since I was going from Windows XP to 10. They didn't rush me and took the time to answer all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of retrieving my data from my dead computer and installing it on the new Dell All In One. I was very happy with their work and also the way the Tech took time to go over everything with me when I picked it up and answer any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, excellent service. Helped with Microsoft 65 and explained some steps.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Transfer of Data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent transferred my data from my old iPad to my new iPad. Excellent service in short amount of time at Best Buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geak squad did a fantastic job setting up our new computer

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REPRESENTATIVE WAS VERY PROFESSIONAL,NICE AND KINDPLUS VERY KNOWLEDGEABLE

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    GEET SQUAD PROVIDE GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive. The three techs were very helpful and patient with me when setting up the installation and finalizing the payment transaction,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always love the Geek Squaddddddddddddddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a ton of time to get my tablet up and running. Plus she was from my home town!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desktop Computer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent did a great job setting up my new computer with its associated programs and attachments. He answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Technical Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed Microsoft Office 365 and Webroot security software in my Microsoft Surface Laptop 2. The Geek Squad member who installed the software was efficient in his work, answered all my questions , respectful and pleasant to interact with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Servicing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup service was quick and free, very glad I made the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and quick turnaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit, I was reluctant, at first, about getting the in store set up for my laptop. However, I can honestly say it was the best choice I could have made. The service was thorough, quick, complete, and I had no complaints. Great choice for me, yeah for the set up person!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin Erne came to our home and did a great job to set up my wife's new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house and set up my computer. They put on all the aps and transfered all important info from my old computer. What a smooth transition,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Did well on setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent I had was very personable, helped me out quite a bit setting up a new computer, adding programs back and installing Microsoft office.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easy Setup for New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All programs from the old laptop were in tact and functional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have the experts do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all about making it easier on yourself. For those of us who are not experts things like setting up a new device can bring some apprehension. Give yourself a break!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store staff at Geek Squad is polite, knowledgeable and effective. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cell phone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and fast results................ .....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    IPad generation 9 set up service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service set up the iPad quickly and we were very happy with their service

    I would recommend this to a friend