Customer Ratings & Reviews
- SKU:
- 8789297
Customer reviews
Rating 4.6 out of 5 stars with 2021 reviews
(2,021 customer reviews)to a friend
Customers are saying
Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent help from employees as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team of employees at Best Buy are friendly, upbeat and always eager to help customers. The young man who helped set up my mother's iPad gift was completely patient and helpful.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Desktop setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great. Answered my questions and set up my new desk top with everything i needed.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job in setting up and installing the software on my new computer. They were fast and efficient very happy with that
I would recommend this to a friend Rated 5 out of 5 stars
They know what they are doing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with there service. They understand what you are trying to tell them and can repair on the spot. They go to the top of my list for repair work.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up ourselves. It was very easy to get an appointment, canceled since we didn’t need it
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love the Geek Squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very quick to transfer files and set up my new computer. Also very helpful to show me where everything was and how to access it.
I would recommend this to a friend Rated 3 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to pay my bill in store asked employee how to pay on line because the address on line is not the same as on bill, He acted like i was bothering him and had to pull answers out of him, not disrespecteable but no customer service..
No, I would not recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Transfer from one computer to another.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transfer was completed in a very short time frame.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad setting up my device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The member helped me find everything I need for my new job working from home. My device is all ready for work :0)
I would recommend this to a friend Rated 5 out of 5 stars
agents very good at there job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents very helpful in my attaining the right laptop i needed
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Agent G was the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my computer with ease, and showed me some short cuts!
I would recommend this to a friend Rated 4 out of 5 stars
Laptop help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Coco was very personable and helpful upon my return with questions about my laptop problems
I would recommend this to a friendRated 5 out of 5 stars
So helpful when I purchased my new laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were so helpful when I purchased my laptop. Brought all my files, pix, etc from my old laptop over to my new one. And it took no time at all!
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have it done again. I am glad J had Geek Squad do the programs transfer.
I would recommend this to a friend Rated 5 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Willie took the time to over featured apps explaining them in detail.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Simple , fast and easy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the call a day early that my unit was ready. Went in to pick it up and the Geek manager took it out and made sure that it was all set and working.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The set up was done quickly and correctly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy to have the Geek Squad prepare my desktop computer for me to use. They did a great job explaining the process and did everything expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad updated my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who worked on my computer was very helpful and efficient
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Excellent technicians.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bothe technicians were knowledgeable and very helpful.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
N/a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a tablet and they set it up perfectly for me
I would recommend this to a friend