Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,021 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my computer quickly and well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew was great. He set up my computer exactly as I asked and suggested some aspects that I had not thought of. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and it was fast. Just a basic setup/cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is great to have support from the Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that the Geek Squad is there when I need them. At my age and level of experience, that is very comforting to me. I trust them and know I will always be able to get problems solved.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up and I was pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and accurate service, and at a GREAT price!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad nows what they are doing and what they are talking about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely service, knowledgeable techs, and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooo helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin was terrific. He helped me pick out the I Pad, combined our two existing accounts, rang us out AND set it up for me. As a senior citizen this was wonderful. I could not have done it alone. He should be employee of the year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad they really deliver on time. They took really good care of my computer and set it up. Exactly how I needed it to be thank you Geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job installing needed programs on laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some confusion when I received an email stating that my computer had been picked up when it was transferring my computer from shipping to the Geek Squad, but other than that, it was great!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer worked great. I appreciate the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer doctors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very friendly and knowledgeable. They quickly got us in to help us set up our new computer and help us with any questions we had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Huge thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have got going without you. Not very computer literate.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    met expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was ready to go as promised , no problems hooking up after pick up

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    They assisted setting up my new iPad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't thank Geek Team enough for the set up, plus tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick data transfer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech transferred data from my old iPad to a new one purchased from Best Buy. We were charged for this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great if you don't know about computers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know almost nothing about computers and they were so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, didn’t have to do anything myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Customer Service the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up of appointment and computer ready next day.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done the way I wanted it and the Geek squad team answered all my questions.

    I would recommend this to a friend