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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2021 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,021 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Set up completed on time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job explaining setup of the laptop, capable tech person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    woderful in store help from geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not have done this without them. Once again Best Buy has shown me what a valuable asset you are to our community. Please keep your company financially healthy.I see no other company on yhe horizon that could do as good a job as your company. Your hard work and effort is definitely paying off,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. Always so helpful and knowledgeable. They take the time to help you understand. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plessed with i pad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to leave my i pad. Took about a week, timely repair, pleased with work. Should have made appointment for pick up so I could get a bit of use information, instead of walk in pick up as told.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek sqwad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome help would recommend everyone to take advantage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and very nice people they do everything that you don’t have to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very quick. The tech rxplained sll that was done. She was pleasant and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Patient Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always impressed with the knowledge and patience of the Geek Squad. Good explanations when I asked questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new tablet for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first appointment that was set up for me was only allowing about 20 minutes to set up my new tablet. So, they rescheduled my appointment and everything I needed got taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harold Hartung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great, three different members helped me purchase it, set it up and explained the operations of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and very helpful! He arrived on time and was able to answer all of our questions.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    too expensive to transfer from old I pad t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be cheaper if they transfer all apps and contacts . 39.99 is too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Geek Squad got me going!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really appreciated the help, prompt, got stuff transferred over and working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciative that Geek Squad set the mac book for me. Made starting much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Kevin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new printer and a new computer. Kevin came out and connected them for me. He was very helpful to my requests of what I wanted on my computer. I am very pleased with his help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on level of tech savey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an expensive surface pro notebook for our daughter going away to college. The geek squad setup package was included with the purchase. If you are not real tech savey, then I would recommend letting them help you getting it set up and helping to answer questions and give demonstrations. Turn around time was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD WAS VERY HELPFUL AND I THANK GOD THAT WE HAVE GEEKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transferred my data to a new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped we locate and organize all the transferred flies. He went step by step to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed programs as expected, was able to show some trouble shooting inform.

    I would recommend this to a friend