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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2023 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,023 reviews
  • Rated 4 out of 5 stars

    Good, but try everything before leaving the store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given five stars. But I'm having problems getting into my office apps. Next time, I will try all apps before leaving the store. It says I need some sort of code, but I don't know what theyre asking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am not a great computer person even though i have been using them for a while. i am thankful that they are and love to help too. that makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I've had in store service with the Geek Squad people, they have been super informed, patient, and friendly. Work was done correctly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very helpful and polite. Well worth the money. My husband has already used the 24/7 help over the phone twice. Always there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one desktop and hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug was awesome, patient, very helpful, answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at best buy's geek squad were expert in setting up my new computer in a very timely manner. I would not have been able to do this on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome staff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents serviced my old computer and assisted w setting up a new one. Very nice and knowledgeable. HIGHLY recommend them. Austin was great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER SETUP BY GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD DID A GREAT JOB SETTING UP MY COMPUTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my pc in a flash!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Geek squad agent was polite and very knowledgeable. He set up my pc in less than 15 mins!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team of techs at Best Buy. I was very impressed by the professional Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the set up process easy and all of my info was put on the new iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. Real fast turnaround. Loved the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a quick efficient set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a lap top and the Geek Squad set it up and transferred files from the hard drive of my desk top within 6 hours !! Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Tech was patient with my multiple questions and explained everything in a manner that I understood what was to be done and how.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from Geek Squad. Explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was patient in helping me navigate my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technical Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs at Best Buy are friendly, helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad transferred all my files from my old computer to my new purchase, very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad as they are always, knowledgeable, professional and personable. They are also patient with us less tech savvy customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully transferred all files and favorites, email setup was unsuccessful.

    I would recommend this to a friend