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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2024 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,024 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad advisor was excellent in his presentation of the product as well as with the operational review. Couldn’t ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peazy Lemon Squeezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store set up was "all good". No problems, no issues, very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my tablet!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my table, did a great job. Did not take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issue resovled:)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue with my laptop was resolved very quickly and professionally. I was treated as a valued customer....thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Department and the gentleman who did the transfer educated me on what he did and how to use my new computer. Greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service, and if they did not know the answer they found it out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing. They got everything on my computer and it was ready well before the time that they said it would be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit longer than I expected. Had to get it the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service in a hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. I had very little wait time in store and product was serviced quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup my laptop quickly, and answered a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was setup, and regularly uses apps installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well trained, good listening. Only problem is long wait for appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up Our New Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped set up our new Ipad and transferred our content on the old Ipad

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Took longer than promised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did min installation. Only set up and installed Office. No walk through or "this is how things work" was offered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local Best Buy in Dickson City Pennsylvania is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is why i always have Geek Squad. They are there when you need them. I will never go with out there services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job of setting up my computer services. Took one star off because it is so difficult to get through to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great on the job they do, always happy to have someone treat me like a valued customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helped was great, and explained things to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job setting up our new computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to wait several mins. before being helped but when we were helped the associate was very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was amazing. They helped me out with my selection and the transferred my information from my old to my new in record time

    I would recommend this to a friend