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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2024 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,024 reviews
  • Rated 5 out of 5 stars

    Laptop Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed laptop setup with knowledge and kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with technicalities fully explained and reviewed with me prior to completion of our session.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer of old computer data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very efficient helping with the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that Best Buy offers something like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went over all 3 purchases in store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad went over all 3 purchases in store and in detail. In home assistance was not required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything is a-ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no hard feelings , I loaded everything in the new computer from a mini hard drive that I supplied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very helpful! Learned a lot from service tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad services were amazing. Took care of everything I needed. Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred the data from one computer to the other much faster than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend Geek Squad in Fenton. Very helpful, patient, and provides quality customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The person was helped was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me was great explained how everything was set up and walked me through the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an access to this Cooperation. They are freindly, respectful and knowledgeable in the tech area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Focus on the product and your individual experience using it Provide details about why you liked or disliked a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top start-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done on time and included in the cost of the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have geek squad do this when I buy a new computer, worth the money to avoid frustration later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 75 inch tv to big for me to put up. The installers were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The agent takes good care of my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad! With 2 special needs kids in the house there's always something in need of fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend using them when purchasing a new computer. They can customize to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust my electronics with geek squad always great dependable service done right the first time.

    I would recommend this to a friend