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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2024 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,024 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was safe and work great. The guy who helped me made me want to come back and shop the best buy off 45 and west rd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to go to Geek Squad for computer setup. It's like having my own IT Department.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    DON'T CARE ABOUT YOU "TUDE"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID THEY DO THEIR JOB? YES..... BUT DON'T NEED THE ALOOF TUDE. FIND SOMEONE ELSE TO DO YOUR WORK FOR YOU

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry knoledegeable++++++++===+=+++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were extremely helpful and did the work needed in a very timely way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very good experience with our in store service for the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed help setting up her new tablet - They were very helpful and had he going in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek Squad on my side. They are so handy and easy to schedule an appointment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet Explorer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did not transfer all my IE favorites to the new laptop. Those favorites were on IE but not in the favorites folder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help, great staff to work with. GEEK SQUAD EXCELLENCE!I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Geek squad is knowledgeable and efficient. They were a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technical support! All the technicians I spoke with were very helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with technical support. Assist with patience, courtesy and professionalism

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can Depend On For Computer Transfer, Data Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable service when computer needs to be set yup and data needs to be transferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and good job keep it up the good job Best Buy is the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was adequate however I could have used more explanation and assistance. It was suggested I do most at home. I chose to stay in the store. The sound needed to be reset by geek squad phone call later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best for setting up new computers. No issues and did not have to go back a second time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer best bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been wonderful. We use it for a small Buisness and it meet our the criteria needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store service highly recommend thru Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopkins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents professionalism, communication and service was above reproach. Thank you

    I would recommend this to a friend