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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2024 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, data transfer, and quick setup of the "Setup for your Computer and Tablet" service. Many customers also appreciate the speed and knowledge of the technicians, as well as the helpful service provided. However, some customers have reported issues with the software, price, performance, wait time, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,024 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with everything. Couldn't have ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coverage in the entire world!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and helpful individuals. Made my life easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I had this service performed. I would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep answered every question my son had as well as me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service from the young lady waited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Best Buy to all my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good group of people the only thing I wish they had done was register my Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very knowledgeable, helpful and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Something new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried product and works good on my Labtop. Very Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was outstanding!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done quickly, effificiently and courteously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad can be hit or miss depending on your ne

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of Geek Squad. However, they did seem to struggle a bit on this task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always met or exceeded expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always come in handy one way or another!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad answered all my questions, so thorough

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Service from Best Buy Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents setup my iPhone SE 64GB IPhone and after setting it up they did not recover the information from my previous iPhone. For the money the service was incomplete and I had to recover applications and re-establish connection to the Cloud. Not a good value.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome group that obviously love their jobs and show it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of helpful programers who know their work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you're a geek having thing set up in store is a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was ready on time. staff member was knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A member of the geek squad was very helpful in getting rid of a scam pop up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Team does well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Be clear about what you want and they do it if its in there terms.

    I would recommend this to a friend