Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • The image features a Shark robotic vacuum cleaner with a navigation laser. The vacuum cleaner is designed to clean both carpets and hard floors, making it a versatile and convenient tool for maintaining cleanliness in the home. The navigation laser helps the vacuum cleaner to map out and efficiently clean the area, ensuring thorough and effective cleaning.
  • The text on the image reads: "Ultra powerful. Incredible suction picks up dry debris on hard floors and carpets."
  • 9:41 My Robot I - Shark Ready C0 Clean 100% x I: - Living Room Shark will take around 10 minutes to clean your Kitchen. START CLEANING. Power Level & Eco Normal Max.
  • Alt View 1. Shark - AI Ultra 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, WiFi Connected - Black.
  • 141 - My Robot is Ready to Clean 10:00 AM - Living Room.
  • F Shark
  • FLEXIBLE SILICONE FINS Self-Cleaning Brushroll and PowerFins Dig deep into carpets to pull up tough messes with no hair wrap.
  • Shark MS SRA Ultra Precise Precisely maps your home to allow for targeted cleaning.
  • Ultra smart detects and avoids objects in its path.
  • The text on the image reads: "Perfect for pet owners Easily picks up hair with the self-cleaning brushroll and PowerFins" technology."
  • The image features a Shark 2-in-1 phone and navigation system. The phone is sold separately and can be used with the Shark navigation system. The Shark is a black and grey device that can be used for cleaning purposes as well. The image also shows a phone and a suitcase, which are not part of the Shark product.
  • Alt View 24. Shark - AI Ultra 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, WiFi Connected - Black.
  • The text on the image reads "My Robot - Ready for Clean 100%".
  • The image shows a robotic vacuum cleaner on a carpeted floor, with a cell phone displaying the robot's status. The robotic vacuum is designed to clean your home, including the playroom, and it can take around 100% of the time to clean your kitchen. The vacuum is equipped with different power levels, including Eco, Normal, and Max, to suit various cleaning needs. The cell phone app allows you to monitor and control the robotic vacuum from your phone, making it a convenient and efficient cleaning solution.
  • Phone sold separately
  • The image features a woman sitting on a couch, holding a book and a cell phone. The cell phone is displaying a map of the house, possibly indicating that a robotic vacuum is being used to clean the house. The woman is sitting on a beige couch, and there are multiple potted plants in the room. A cup can also be seen on a surface nearby.
  • Shark AI Ultra Robot Vacuum & Mop Overview Video video 0 minutes 29 seconds
  • Shark AI Ultra Robot Vacuum Trailer Video video 1 minutes 07 seconds

Shark - AI Ultra 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, WiFi Connected - Black

Model:
RV2620WD
SKU:
6514529
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 409 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 409 reviews

  • Good Intro Robot Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good start in the robot vacuum. If you have a small area and this can run when you are not around it works fine. Otherwise it is a bit loud and will eat your cords.

    I would recommend this to a friend

  • Vacuum and mopping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it has both mopping and vacuum functions.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Great vacuum

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great for whole house, especially if you have a hard surface.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Shark robot vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, I’m very happy with this product I really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Excellent robot vacuum

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot vacuum. Does a great job cleaning. Strong vacuum and good mop functionality.

    I would recommend this to a friend

  • Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for some time and it’s great at cleaning!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and received it quicker than expected

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    The best

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ! The best ! Awesome! It’s my new helper for cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Vacuum cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Works just fine. So easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Ms Kendra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and mop. Cleans good. Vacuums every room.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buying decision ever!!! Love this bot, never touched my vacuum again

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    smart vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart vacuum that will make your home feels clean and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Vacuum

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums and mops great. My floor is nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    If it’s on sale buy it!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my family and I vacuum everyday!! We love the mop feature!!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    The Shark is the way to go!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever!!!! I run it EVERY day. THIS is the best piece of technology I’ve put tin years.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in love with this thing. It sweeps vacuums and mops.

    I would recommend this to a friend

  • Na

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to many friends already. If you have pets, this is key

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    excellent

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, i love this product, clean super good, recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Definitely worth it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Works very well. Have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Love our shark.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans everything, good, mopping function. Highly recommended.

    I would recommend this to a friend
Page 12, Showing 221-240 of 409 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.