Customer Ratings & Reviews
- Model:
- RV2620WD
- |
- SKU:
- 6514529
Customer reviews
Rating 4.3 out of 5 stars with 405 reviews
(405 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Shark robot vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item, I’m very happy with this product I really recommend it
I would recommend this to a friend Rated 5 out of 5 stars
Best investment ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this product. Mops and Vacuums super quiet on both modes.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great and received it quicker than expected
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Works just fine. So easy to use
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Ms Kendra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum and mop. Cleans good. Vacuums every room.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
The best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ! The best ! Awesome! It’s my new helper for cleaning
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Excellent robot vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent robot vacuum. Does a great job cleaning. Strong vacuum and good mop functionality.
I would recommend this to a friend Rated 1 out of 5 stars
Shark vacmop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst app, never maps, keeps getting stuck. Would not recommend.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Rits,
Thank you for taking the time to leave a review.
We deeply apologize for what you are experiencing with the map of your robot. That is not the experience we want our customers to have; please know it is not common for it to keep getting stuck. Please reach out to our team by phone at 1 800 668 9600, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Ehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one was bought for the basement specifically and it has never done what our better model does or even close.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your feedback on the Shark AI Ultra Robot Vacuum and Mop. We're sorry to hear that it hasn’t performed up to the standard of your other model—especially since it was intended for specific use in your basement.
We appreciate your comparison and would like to help ensure you're getting the best performance from this unit. If you’d be open to troubleshooting or discussing a more suitable model for your space, please contact our Robot Support team at 1-888-228-5531.
Kind regards,
Shark Clean
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buying decision ever!!! Love this bot, never touched my vacuum again
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
smart vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smart vacuum that will make your home feels clean and fresh.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
If it’s on sale buy it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now my family and I vacuum everyday!! We love the mop feature!!
I would recommend this to a friend - Pros mentioned:Vacuum
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuums and mops great. My floor is nice and clean.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is in love with this thing. It sweeps vacuums and mops.
I would recommend this to a friend Rated 4 out of 5 stars
Good but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but does not come with base for auto empty. Good for someone who doesn’t mind emptying manually.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
The Shark is the way to go!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ever!!!! I run it EVERY day. THIS is the best piece of technology I’ve put tin years.
I would recommend this to a friend Rated 5 out of 5 stars
Na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended to many friends already. If you have pets, this is key
I would recommend this to a friendRated 5 out of 5 stars
Better product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I has a other style just vacuum, but I prefer this it’s better because clean everything properly and it’s easy for use too.
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, i love this product, clean super good, recommended
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Definitely worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Works very well. Have had no issues with it.
I would recommend this to a friend

















