Customer Ratings & Reviews
- Model:
- RV2620WD
- |
- SKU:
- 6514529
Customer reviews
Rating 4.3 out of 5 stars with 402 reviews
(402 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Mopping
Rated 5 out of 5 stars
Love our shark.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans everything, good, mopping function. Highly recommended.
I would recommend this to a friend Rated 5 out of 5 stars
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent, the mop feature works well and it avoids obstacles effeciently
I would recommend this to a friendRated 5 out of 5 stars
Must have!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is an absolute life saver! I’ve used robot vacuums in the past, but none of them have the suction power that this one does. Works amazingly to pick up my golden retrievers hair twice a day and saves a ton of time from having to bust out the vacuum.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cleans great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and mops very well. Very easy to use
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Instant buyers remorse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After all my research this is the one that stood out for our needs. 1st issue is there isn't custom room mapping, there are only preset dimensioned rooms in the app. This makes the robot run the most speratic paths that are detrimental to battery efficiency. This robot worked 1 time and required 3 charges to complete our first floor (LR, Kitchen and 2 Bars) due to its poor mapping. My wife started it today to make it's second run. Error 18 kept tripping. There is no user manual in the box the see how to either reset the robot or clean the debris that may or may not be trapped in the drive wheel. I guess these robot sweepers still haven't made many strides than the last time we owned a Roomba 10 years ago... This might be fine in a house with no pets or kids and solid smooth floors with little to no furniture to obstruct a proper laser mapping.
No, I would not recommend this to a friend Rated 4 out of 5 stars
My Robot BFF
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having an incredibly hard time connecting the robot to my Wi-Fi and having to exchange it…I love this product. It cleans really well. I use it daily. It keeps my floors spotless!
I would recommend this to a friend- Pros mentioned:Mopping
Rated 5 out of 5 stars
Great cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very easy to set up, and it does a great job.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best purchase, Quality: Excellent, Ease of use
I would recommend this to a friend Rated 5 out of 5 stars
“I highly recommend this business.”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“I highly recommend this business.”The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism and customer service.” “The ambiance here is always inviting and comfortable.”
I would recommend this to a friendRated 5 out of 5 stars
Must Have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great. Was an easy delivery and set up was seamless
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot vacuum is a significant upgrade compared to the previous model and depending on your needs might be the right one for you (ideal for single level home, mostly hard floors). It very quickly made an accurate map of the house and cleans very well.
I would recommend this to a friendRated 5 out of 5 stars
Love this, so far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had this for about a month now but so far we absolutely LOVE it! It sweeps up great even with two pets and mops as it goes. Saves the time of doing every day cleaning of the floors and was super easy to put together and use
I would recommend this to a friendRated 5 out of 5 stars
Life changing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my 26-year old son. He loves it. Said his floors are crisp and clean now. Even gets under his bed without any issues. I asked him how he liked it and he said “Life changing.” So there you have it!
I would recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It did take me a day to get everything set up and do the mapping run, but that was because I did not have time to watch the mapping runs. After that was done, it worked wonderfully. Just remember, it does not self empty.
I would recommend this to a friendRated 5 out of 5 stars
Sharky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, easy to use and to clean, recommended!!!
I would recommend this to a friendRated 5 out of 5 stars
Shark the robot cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought one a week ago, but didn’t work. I was getting an error saying error code 18. Call shark customer service. So stopped by at Best Buy and got a replacement. Now it’s working fine. I love it.. thanks!
I would recommend this to a friendRated 5 out of 5 stars
LOVE this vacuum!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum! It works great! The only issue is you have to give it a few times to get the mopping part on and the part that collects the dirt. Once you get it in the right spot it clicks in, but it takes a few tries.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! If I had to say anything negative about this, it’s little loud. But overall it’s great!!
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fantastic!! Vacuums and mops my floors in about 85 minutes… and it only uses 1/2 of a tank of cleaning solution to get the job done!! Does a better job cleaning than I do!!
I would recommend this to a friendRated 5 out of 5 stars
Robot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty cool vacuum cleaner I love it and it does the job done
I would recommend this to a friend

















