Customer Ratings & Reviews
- Model:
- RV2620WD
- SKU:
- 6514529
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.
This summary was generated by AI based on customer reviews.
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent, the mop feature works well and it avoids obstacles effeciently
I would recommend this to a friend
Shark vacmop
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It's good it's 2 in 1 vacuum & mop but I need to update my wifi because it requires certain frequency or Mbps
I would recommend this to a friendShark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fantastic!! Vacuums and mops my floors in about 85 minutes… and it only uses 1/2 of a tank of cleaning solution to get the job done!! Does a better job cleaning than I do!!
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! If I had to say anything negative about this, it’s little loud. But overall it’s great!!
I would recommend this to a friendShark vacmop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst app, never maps, keeps getting stuck. Would not recommend.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Rits,
Thank you for taking the time to leave a review.
We deeply apologize for what you are experiencing with the map of your robot. That is not the experience we want our customers to have; please know it is not common for it to keep getting stuck. Please reach out to our team by phone at 1 800 668 9600, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great to have this at home very helpful and gets a task of your hands so that you can worry about doing other things and not have to worry about sweeping or mopping. It gets the job done!!
I would recommend this to a friendMust Have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great. Was an easy delivery and set up was seamless
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sometimes it misses the dock when finishing its run. But, overall a good buy.
I would recommend this to a friendShark > Roomba
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I used to have roombas. But the switch to shark has been worth it!
I would recommend this to a friendRobot vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but recently ran into a cliff sensor and trying to figure it out
I would recommend this to a friendImpressive power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our very first robo and very happy with the purchase. We had our doubts on how effective it would clean and to our surprise it has performed very well.
I would recommend this to a friendIf only
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I just wish it could sense when it is on carpet and shut off mopping
I would recommend this to a friendCinderella
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love having this. We have area rugs which has made using the mop portion a little tricky at times. But that’s our fault, not the mop!
I would recommend this to a friendShark ultra 2-1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does good. Sometimes the mapping isn’t perfect but cleans the floor well
I would recommend this to a friend- Pros mentioned:Vacuum
Not impressed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After over a year of satisfactory experience with the Shark AV2001, I had high hopes for their new model that incorporates a mop. However, my expectations were unmet. While the AV2001 demonstrated consistent performance, this newer model showed a less reliable functionality, particularly with the mopping feature. The mop operates intermittently and fails to accomplish the task at hand, leaving the floor partially cleaned. In the end, I've found it more useful to treat this product simply as a vacuum after removing the mop water canister, which essentially negates its purported advantage of offering a 2-in-1 cleaning solution.
No, I would not recommend this to a friend Sharky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, easy to use and to clean, recommended!!!
I would recommend this to a friendShark robot vaccum and scrubber
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very good. Could use a owner manual. Not sure on the scrubbing part
I would recommend this to a friend- Cons mentioned:Battery life
Shark vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t good for me because my house is to big and the battery doesn’t last
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Shaun,
Thank you for sharing your experience with the Shark AI Ultra Robot Vacuum & Mop. We’re sorry to hear that the battery life hasn’t been sufficient for your larger home.
We understand that coverage is important, and we’ll be sure to share your feedback with our product team. If you’d like help finding a model better suited for larger spaces or have questions about optimizing your robot vacuum’s cleaning path to extend its cleaning cycle, please feel free to reach out to us at 1-888-228-5531.
Thank you again for your feedback.
Kind regards,
Shark Clean
- Cons mentioned:Navigation
Don’t bother
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have waited to get a newer model. Sometimes it can’t find the base to recharge. If does find the base sometimes it doesn’t set correctly to recharge. It also gets stuck a lot and leaves streak marks. I expected more for the amount I paid.
No, I would not recommend this to a friend Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job, just make sure there isn’t any obstructions on the floor.
I would recommend this to a friend