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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 402 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 402 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps a lot and save time cleaning. One thing I didn’t like and I’m trying to figure out how to save a second plan for cleaning since I live in town house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works very efficiently and saves a lot of manual work for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Robot Vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    louder than would have wanted or expected but does a good job. Goes on to carpet and rugs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave small debris on the floor. Has only one brush

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Shark vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i just had some problems to send it the vacuum to one room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still love the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked amazing to start. But now seems to not be strong when vacumming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marietta my robot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best help we can gate at home. It make me more rest time. I have a dog, before my robot I had allergy after it never more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good, it helps me to always be clean my floors I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vacuum and mop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what i was wanting and thr price was very comparable to online. I did have alittle trouble getting it to connect to my wifi though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I'm loving mine. A great quality product, it achieved all the goals I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve McClean, The Cleaner King!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than expected! Great cleaner and saves so much time. Thanks, Steve!!!❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More free time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent and does the job! I would’ve loved if the water tank was larger

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare turns glorious after return to store!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading about of reviews here, I grabbed this guy on sale hoping for an awesome experience with my first robot vacuum. It was, indeed, not awesome. After failure to setup for “error 6” and spending hours trying to resolve it I caved and returned the hunk of junk. After further review online it’s a very common issue with these things and I should’ve dug further. Right out of the box or months down the road it plagues them. I guess I was one of the fortunate ones that it happened straight out of the box. Grabbed a bObsweep on an even better deal that I lucked up on seeing in the store and couldn’t be happier!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Matthew,

      Thank you for taking the time to leave a review.

      We're truly sorry to hear that your experience with your robot vacuum wasn't what you expected and that you decided to return it. Your satisfaction means a lot to us, and we'll definitely pass your feedback along to the appropriate teams for future improvements. We hope you'll consider trying our products again in the future.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Best Item Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, a must have for mopping and vacuuming between your normal cleaning times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a full time working mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much. It’s a game changer for a full time working mom. Cleans well, has not gotten stuck. Easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best i buy i habe before the iroboot but shark is fire super mop i recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing vacuum and mop. My favorite part is that you can program it and come home to a clean house. Great purchase, and great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to and easy to set up. But don't clean some types of floor.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Great mapping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It efficiently mapped my home and the app control is fantastic. Picks up way more dirt than I thought was on the floors. Havent tried the mop yet but will update after i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my Wall-E, a perfect time saver.

    I would recommend this to a friend