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Customer reviews

Rating 4.3 out of 5 stars with 408 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 408 reviews
  • Rated 4 out of 5 stars

    Chitti at Mechanicsville

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, we named it Chitti, very effective if we can guide it well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    App is glitchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself worked well but the app is trash. It should also have a self emptying bin considering the price.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Angelia,

      Thanks for sharing your review.

      We're glad to know that your Shark Robot Vacuum works fine. However, the app does not work as it should, and you consider that it should have a self-empty feature, we understand how frustrating this can be. We will absolutely share your feedback with the relevant teams for consideration on future product improvements. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Best price value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for value and use. Easy to pair with Amazon devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems pretty great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be doing very well so far. Floors are very clean.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Don’t bother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have waited to get a newer model. Sometimes it can’t find the base to recharge. If does find the base sometimes it doesn’t set correctly to recharge. It also gets stuck a lot and leaves streak marks. I expected more for the amount I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps a lot and save time cleaning. One thing I didn’t like and I’m trying to figure out how to save a second plan for cleaning since I live in town house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Robot Vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    louder than would have wanted or expected but does a good job. Goes on to carpet and rugs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GreT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Makes my life way easier specially with a baby on the way!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i just had some problems to send it the vacuum to one room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works very efficiently and saves a lot of manual work for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave small debris on the floor. Has only one brush

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still love the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked amazing to start. But now seems to not be strong when vacumming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marietta my robot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best help we can gate at home. It make me more rest time. I have a dog, before my robot I had allergy after it never more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vacuum and mop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what i was wanting and thr price was very comparable to online. I did have alittle trouble getting it to connect to my wifi though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good, it helps me to always be clean my floors I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I'm loving mine. A great quality product, it achieved all the goals I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve McClean, The Cleaner King!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than expected! Great cleaner and saves so much time. Thanks, Steve!!!❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More free time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent and does the job! I would’ve loved if the water tank was larger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing vacuum and mop. My favorite part is that you can program it and come home to a clean house. Great purchase, and great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a full time working mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much. It’s a game changer for a full time working mom. Cleans well, has not gotten stuck. Easy to connect.

    I would recommend this to a friend