Customer Ratings & Reviews

Vacuum is horrible. It only lasted me 4 months, now it will no longer mop. Error code states its empty. Shark has no knowledge of this vacuum or its model number to even assist with the issue.

I absolutely love it! It keeps my floor clean and saves me time from chores!

It is a good product. Maps out your home in about an hour, and from then on it cleans efficiently.

I thought that this could vacuum carpet and mop the floors without having to take the cartridge off but you can not. My house is very small and I have to refill the mop water after one cleaning.

Very happy with my purchase.. It’s doing a great job..

We are loving the vacmop so far. Will send a new update after a couple more use.

If you are looking for a great vacuum and mopping solution in one package, the Shark AI VACMOP Robot might be something worth considering. With an all-plastic design, it looks like every other robot vac on the market. It's a bit larger than I would have expected, but that is neither a pro nor a con. It looks nice and, most importantly, it works. In terms of performance, the vacuum is a lot quieter than I would have expected. With that said, that doesn't mean that it lacks in performance. There is an included charging base and base pad. While somewhat large, a bit larger than the vacuum itself, does require space. So when planning where you will put the base, be sure to account for the amount of space it will take up. VACUUM I have a home with mostly hard floors and low-pile rugs. The robot has done a great job at cleaning both flooring surfaces and returning a dust bin that has an impressive amount of dirt and debris. This lets me know its doing a good job sucking up the dirt without making a lot of noise. It seems to navigate my home relatively well. Sometimes it seems to get confused with chairs or side tables, it may take several seconds and trial-and-error, but it usually figures out's going on and goes about its standard cleaning pattern. There are a number of features in the SharkClean app that give you more functionality than what is on the vacuum itself. For example, high-traffic mode is a nice feature as it adjusts how the vacuum cleans in terms of power and the number of times it targets an area. You can also create spot clean sections, and set other cleaning preferences such as areas to avoid. Cleaning the vacuum is relatively simple. The dust bin was easy to remove and empty. While the bin is pretty small, depending on the amount of dirt in you home, you can probably get away with emptying it every two or so runs. Accessing the roller underneath as well as the cleaning brush were both simple and hassle-free. MOPPING The mopping functionality of this robot works with both the vacuum and mopping components at the same time. The vac sucks up any loose, dry debris while the mopping pad follows up with a moistened micro-fiber pad that mimics a scrubbing motion. You will get two micro fiber cleaning pads in the box. The cleaning pads seem to have great build-quality. They are machine washable, and while I've only washed and dried them a couple of times, I feel like they will stand up to the test of time. Mopping does a great job at keeping relatively clean floors tidy. I wouldn't suggest it for floors that are heavily soiled. Instead, I think this is a great solution for those wanting to maintain versus deep cleaning. With that said, while my hard floors look clean, the cleaning pad usually comes back all dirty - so that does let me know the robot did its job. SHARK CLEAN APP One of the first things you do when you get your robot is download the SharkClean app. With this, you will go through a setup process to connect to your robot and get the system connected to your home's wifi. With the app, you are able to control your robot wirelessly, set cleaning schedules, and create customized cleaning and no-go zones. I wished the map was a little more precise so setting carpet zones and stuff is easier instead of trial-and-error in terms of exact positioning. Connecting the robot to your home's WIFI also means you can control it via Google and Alexa home assistants. I have not yet connected mine to my Alexa devices, but looking forward to getting that set up soon. Overall, this two-in-one robot vacuum and mop is a great product that tackles two tasks at once. It's not without its quirks, but nothing is perfect. The vacuum functionality is great. Mopping is more of a maintenance feature to help keep your hard floors relatively clean. If you have a heavily-soiled hard floor, I would recommend spot cleaning before using the mop feature of the robot.

I used to have a robot vacuum by shark that just did the vacuuming for years and it worked great. I though it would be nice to upgrade for a 2 in 1 HOWEVER the product I received does not mop at all. I have contacted the manufacturer and ran all the troubleshooting with them and it still does not work. I am very disappointed with this product.

Disappointed this did not even last 3 months... It just stopped working one day and keeps saying too close to cliff error code. Nothing helps its practically brand new and cleaned after each use tried resoring and setting back up and nothing.

Garbage, Been using it like 5 times and cliff sensor went down, I’ve searched the web and this is common problem with sensors and etc.

It stopped working after about 4-5 uses but did a good job on those few times

I loved this for about a month. Now it does nothing. It doesn't mop properly, it "docks" in the middle of the room. The return window is so short. Simply a waste of money.

I bought shark robot vacuum and veryyy happy with my purchase. Works very well. Cleaning everywhere all spots and edges. Whole family we love our new vacuum

Didn’t work as well as I hoped. Vacuum is ok but the mopping isn’t very good

Does not connect to the wifi properly. Also it runs into trouble mapping the house

This device intrigued me because it combined the two devices (robot vacuum and robot mop) that I currently have, into one device. And while it cleaned admirably, it wasn’t without it setbacks, which made me rate it one star. First is setup. Generally speaking, I’m getting tired of companies over-simplifying setup instructions. The limited instructions with this product took me forever to figure out. Other than having to take a few times for the device to find the WiFi, setup into the online ecosystem was relatively easy. Our previous vacuum came with a base that self-emptied. If you have pets and/or kids and can splurge for a model that does this, I would recommend it. If not, plan on emptying the bin routinely. As with many other vacuums, plan for the height of the device. We actually put spacers on the bottom of our couch feet so that the vacuum could pass under. Vacuuming was completed very well. I am a little underwhelmed by the tiny, one-armed side brush. It doesn’t seem like it would do much when most comparable models have two or three brushes. Mopping was surprisingly good. I was a little concerned at the size of the well, but the fluid lasts quite some time, and the pad does a good job at cleaning. The app itself need a little revision. There were times that I could not find the vacuum for unknown reasons, but after a while it would just reconnect. It could be my WiFi, but I don’t have issues with any other devices in my house. Overall, I think this device has promise. In the world of robot vacuums and maps, Shark will be able to hold its own with this product. I would recommend it to friends and family.

Seemed to work fine, leaving multiple floor types feeling clean, until we removed the dust bin for emptying. Vacuum never register the dust bin being replaced and was inoperable. Credit to Best Buy for settling the issue with a store gift card.

Really good product for getting a good clean without deep cleaning

It looks well I haven't tried it though but it looks very cool. Can't wait to see it in action. Hopefully my dogs don't try to fight it.

I’m love with her !! I if you are thinking of getting it do it now !! you won’t regret it !!