Customer Ratings & Reviews

Changed my weekly cleaning routine! On other machines the vacuum and mopping functions operate separately, this operates at the same time for a quick, effective clean!

Vacuums about as well as the Wyze i had previously, but the mop mapping is poor. It is very tricky to get it to avoid carpet with the zones. As long as you dont have carpet, its fine.

Worked for the first few months. Sensors stopped working after a while (wear and tear). But was good while it lasted. Would recommend warranty

I was a doubter before purchasing this Shark Robot Vacuum, however, it is amazing how well it vacuums. The mopping function is also very good. And, even beyond this, it can even speak Japanese as one of it's languages.

It is quite attractive, easy to put the pieces together, I still have not learned how to set up the mapping , I will call the support line

Overall, this vacuum does a good job. The app/software is sometimes buggy but customer service is responsive and the app is updated regularly. Mapping works fairly well, but the vacuum will sometimes get stuck on small bumps in the floor or furniture legs. Mopping works OK. It has trouble with carpet avoidance but you can just specify where to mop instead. I dislike how the canister is shaped because sometimes dirt/dog hair gets stuck in smaller crevasses that make it difficult to empty

Love it it does all the work for you you set the time you want it to start vaccum and goes to work once it’s done doing it’s task it goes back to its dock it’s worth the money

We have had many but this Shark AI Ultra 2-in-1 Robo vacuum was designed to make the cleaning experience better. The attention to detail in the desin ensure all areas are vacuumed. This is the one to buy.

Easy to use and convenient for your house cleaning. I would recommend this product.

My new BFF works very well and leaves the house smelling fresh

I am happy with this BOT! The spot cleaning is ON THE SPOT! I can physically pick it up, place it on the spot and it will scrub for about 5 good seconds! NO NEED FOR AI, I can press the clean button and it will clean in a room in predictable pattern. I have the app, but I don't have to use it if I don't want to. Performance is good, I only wish it could clean the corners a little better.

It gets the job done. Quite loud I would not recommend running it overnight. You do not have the option to choose when it vacuums or mops. It has caused some damage knocked over my heavy IKEA mirror pulled down and broke a lamp. Be very mindful of cords and furniture that can be knocked over. The app can help avoid those areas.

Works fairly well as a daily vacuum cleaner but has nowhere near the cleaning prowess of a standard cordless or corded cleaner. Still haven’t taken the time to learn how to take advantage of the wooden floor cleaning feature but setting that up is not intuitive. Mapping the vac is very easy and effective, however. Won’t return it but would no recommended to a friend.

Picks up on hardwood floors and carpet really good. Only downfall is I can’t get the app to work properly to operate via phone.

Works great for a vacuum at this price. No streaks from mopping, vacuums bery well too. Learns the house and cleans intelligently. I used to have an $800 roborock vacuum and think this one is better.

Very impressed with this thing. Great room/house mapping features that allow to completely customize how and where you clean. Also does very thorough cleaning on each path. Love it.

Works great i like the fact that you can set it up and forget it but sometimes it has to pass multiple times

Works great. No issues. Love the way it scans anx tou can mark where it goes.

I am not a real professional when it comes to all these smart objects but my son was able to get it hooked up for me and i used it every day. Havent used the moo feature yet but i am sure it be be amazing!

Fantastic little machine that does so everything for us. It works great the only thing I dislike is the size of the water reservoir. We have a large house so we have to refill it while it does its thing.