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Customer Ratings & Reviews

$379.99

Customer reviews

Rating 4.6 out of 5 stars with 331 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the CarpetXpert HairPro Pet with StainStriker's impressive cleaning performance and ease of use. Many appreciate the powerful suction and lightweight design, as well as the effectiveness in removing pet hair and the usefulness of the included attachments. However, some customers have mentioned concerns about the small tank capacity and the noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 331 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Heated Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product lot more then other cleaning vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must have for carpets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have thing if you have carpets at home and pets. Very good cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went with my purchase i was really happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    carpet cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best carpet cleaner that i have worked at my home

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark - CarpetXpert HairPro Pet with StainStriker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully, the drying mode is great and it drys it quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised but it a pretty small tank of water that needs refilled constantly. On top of this you will go through their approved (and expensive) cleaning solution very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all new shark carpet cleaner was everything I thought it would be an more carpet looks brand new again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing steam cleaner. Great for furniture and carpet. Must have if you have pets that shed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this very good at getting pet pee out of carpet

    I would recommend this to a friend
  • Cons mentioned:
    Tank capacity

    Rated 4 out of 5 stars

    So simple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Just wish the tank was a little bigger for large areas but it does the job

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing Carpet Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, makes your carpet look like if it was new again!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use but does the job, cleaner is very strong so use less than recommended

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello IsabellaS,
      Thank you for taking the time to provide your feedback. We’re disappointed to hear about your experience with your EX301 Shark CarpetXpert. We will relay this information to the relevant team. If you’d like to make sure everything is working as it should, please give our support team a call at 1-855-427-5127, Mon – Fri 9 a.m. — 9 p.m. ET | Sat. 9 a.m. — 6 p.m. ET (SHARK).
      Best regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and it works great. It has a better suction then my last one so it doesnt take long for the carpets to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for cleaning,small easy to use reliable and the best part it is power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark carpet cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, tanks are very simple to fill and drain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and I recommend it ver well it’s very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best carpet vacuum I have ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to empty it more often than my other one, but this cleans so much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely does the job for sure! I love how strong the suction is too! The product is a bit heavy but it will be good to use on big job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans better than the Professionals!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very self contained and ergonomically designed with an efficient ease of use and quick mess free water change! I LOVE it so much and I look forward to cleaning our carpets and will never pay to have them done professionally ever again! If you are on the fence I urge you to just do it! You won’t be sorry.

    I would recommend this to a friend