Customer Ratings & Reviews

This is the best cleaner I’ve ever had and I’ve had a few.

Cleans . Well but not a vaccum it will ve perfect if cleans and vaccum

Good product, but I do recommend getting some earplugs because it does get very loud.

Purchased this for some original carpet, and the cleaning results were truly terrifying. In a good way that is....

Excellent vacuum. Very easy to use and work better than I expected.

Good service delivery on time everything is good great service

Great machine for cleaning and pet hair cleaning. Best on the market.

Good product from Shark as usual. They are very reliable.

When you have Four Dogs and two cats you need it all the time

Money well spent something shudve bought along time ago

Best steam cleaner ever! Would recommend to everyone!

This did not get smells out and the stain attachments didn't work. It basically got dirt out but just filtered dirty water around. I went over the same carpet three times. And it runs out of product even in a small room.b

its okay i might return it. i was more impressed with other brands

As a pet owner and someone who values a clean home, finding the right carpet cleaner has always been a priority for me. Design and Build Quality - Shark CarpetXpert HairPro boasts a sleek and modern design. Its sturdy build gives an impression of durability, which is essential for a device that will be used frequently. The cleaner is relatively heavy, but this weight contributes to its robust feel and stability during use. The ergonomic handle and intuitive controls make it easy to maneuver, even in tight spaces. This feature is designed to tackle tough stains and pet hair with ease. The high-speed brush roll and powerful suction work together to lift dirt and debris from deep within the carpet fibers. Additionally, the built-in spot and stain remover is a game-changer for those unexpected spills and accidents. Another notable feature is the high-pressure spray.. This ensures that cleaning solution is evenly distributed across the carpet, enhancing the overall cleaning performance. The cleaner also comes with a variety of attachments, including a pet hair tool and an upholstery brush, making it versatile enough to handle different cleaning tasks around the house. In terms of performance, the Shark CarpetXpert HairPro exceeds expectations. During my testing, it effectively removed pet hair, dirt, and stains from my carpets. The high-speed brush roll agitates the carpet fibers, loosening embedded dirt, while the powerful suction ensures that everything is lifted away. The result is a noticeably cleaner and fresher carpet… Despite its powerful performance, Shark CarpetXpert HairPro is surprisingly easy to use. The controls are straightforward, and the cleaner glides smoothly over carpets. The large water tank means fewer trips to refill, and the transparent design allows you to see when it needs to be emptied. The attachments are easy to switch out, and the cleaner's overall design makes maintenance a breeze. One aspect that pleasantly surprised me was the noise level. While no carpet cleaner is completely silent, the Shark CarpetXpert HairPro operates at a relatively low noise level compared to other models I've used. This makes it more comfortable to use for extended periods, and it's less likely to disturb other household members or pets. Considering its performance and features, the Shark CarpetXpert HairPro offers excellent value for money. It is priced competitively with other high-end carpet cleaners, but its superior cleaning capabilities and additional features make it a worthwhile investment. The durability and build quality also suggest that it will last for many years, providing long-term value.

Stopped working the first time I used it. I called Sharks customer service, they tried to troubleshoot the problem but couldn’t help.

Overall an average piece. Maybe find something better in the price range.

This item leaked all over the carpet, and everything in its path. Including me. And I found it too big and cumbersome for my small, 5’2” frame.

I normally use professional carpet cleaning services, but over the last few years, the cost of that has more than doubled. That prompted me to look for a more economical DIY option. I came across this Shark CarpetXpert and based on previous good experience with Shark products, I decided to give it a try. I had owned a home carpet cleaner over 20 years ago, so I was excited to see how modern technology would compare. The first thing I noticed about the Shark CarpetXpert is its compact size and light weight. It’s about the same size as my upright vacuum cleaner, and weighs about the same, too. I can easily lift it with on hand. I comes with a plastic base tray for sitting the cleaner on when storing it. That’s a great feature so that any residual moisture is contained. It also has spots on it to store the extra tools that were included. Overall, the construction of the CarpetXpert seems to be of good quality and the attachments, hose and cord are well-place. Filling the two solution reservoirs is easy. They both are simply lifted from the machine, and they have check valves to prevent drip and leaks. The main solution reservoir had clearly visible lines showing how much to fill with water and then with cleaning solution. The Oxy Multiplier reservoir gets filled with undulated solution made specifically for the CarpetXpert. My only small complaint about filling is that main reservoir is hard to hold while under the faucet. Some extra grip areas or indentions would make it easier. My first task was to clean some carpet that was very dirty. It had already been cleaned a year ago professionally, but it was sill stained. I first used the handheld attachments with the Oxy Multiplier to “pre-treat” the area. That worked fairly well, but it was still dingy. I then used the machine in upright mode to finish the job. As instructed, I moved it slowly and passed over each section twice. The machine only sprays solution when pushed forward. That makes it easy to adjust how much solution is used by varying the speed of moving it forward. Pushing more slowly results in more solution being sprayed on the carpet. Pulling it back only suctions the water, so again, if you need more suction, just move more slowly. Next to the power button is another button that switches to dry-only mode so no solution is sprayed in either direction. This helps pull more water from the carpet and makes it dry faster. I was very happy with the results. The Shark CarpetXpert removed much more dirt even after this area had been professionally cleaned. It did take a good bit of “elbow grease” on my hands and knees using the tools, but it was worth it. The carpet is at least 90% cleaner that before I started and even better than what the professional cleaners did. Using the Shark CarpetXpert is simple, and cleanup is also fairly easy. The dirty water catch reservoir is easy to remove and empty, though it does take a brush or cloth to clean debris like pet hair from it. Also, the beater head has to be cleaned and though there is a cleaning cycle, it’s best to remove the cover and clean it by hand. Overall, I like the CapertXpert and I do recommend it. I would like to see a few things changed, though. As I mentioned before, the cleaner solution reservoir is hard to hold when filling. Also, the cord seems to always be in the way when trying to remove or store the tool hose. Finally, I like the idea of the Oxy Multiplier, but it only works with the tools – none of that solution is used in upright mode. I’d really like to see a feature where the Oxy Multiplier can be sprayed while in normal cleaning mode. Other than these minor criticisms, I really like this carpet cleaner and I think it’s a good value.

This does not work like it says. You have to go over the spot 10 times to get it clean

Over 30 plus years I’ve rented and owned several carpet cleaners and the CarpetXpert HairPro is the most versatile and best performing so far. It’s heavy, which may help it clean deeper. I would not want to carry it up down more steps than needed. But despite the weight, it moves well once the power is on. Sort of like a self-propelled lawn mower does. The solution spray is powerful to clean deep. The brush does indeed spin extremely fast as stated, and the suction is extremely powerful. After the cleaning passes I have an extra pass of suction, but there was very little solution left to pull up, the first suction pass did get just about all of it, not much to gain with extra passes. The carpet felt just a bit damp when and was dry for the most part in just a few hours, vs. a day or more that I’ve experienced with lesser machines. I cleaned a recliner, and it worked especially well at this. Thanks to the spectacular suction sucking the spent solution and dirt out, the chair was perfectly clean and dry enough to use when I tried it in the evening. The carpet I did was also extremely clean and dry. One stain from long ago other machines could not fully remove permanently just disappeared. Often when bad stains are cleaned, they come back, though a bit lighter, after the carpet dries. This one had done that before. After three days, there is still no trace of it. It seems to be gone for good. The StainStriker technology mixes two unique chemicals on contact to unleash the power of OXY for 20x more stain-striking power, and it works amazingly well, even on this old stain other machines could not clean completely. Cleaning some machines after the job can sometimes take as long as the job and be a messy process. It always made me dread carpet cleaning. But not with the CarpetXpert HairPro. The on-board self-cleaning feature cleans the attached tool and hose in seconds with no extra attachments or reconfiguring. Dump the tanks, give them a rinse and you are done. The easy self-cleaning is truly easy and removes the biggest hassle I always hated, and one that kept me postponing carpet cleaning. I found the performance, ease of use and cleaning to be outstanding, much better than any other machine I’ve used in the past. I was really amazed just how well it worked. Whether you have pets, kids, or just like clean carpets and upholstery without allot of hassle and time spent, the CarpetXpert HairPro is the machine to get. Good news is you don’t need a pet or child to get one, so just get one.