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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the CarpetXpert HairPro Pet with StainStriker's impressive cleaning performance and ease of use. Many appreciate the powerful suction and lightweight design, as well as the effectiveness in removing pet hair and the usefulness of the included attachments. However, some customers have mentioned concerns about the small tank capacity and the noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 295 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes cleaning carpets as easy as vacuuming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how it was very easy to start and stop for emptying the tank! I also liked how it sucked almost all the water leaving the carpet almost dry and dry an hour later!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the carpet cleaner. Took the dog hair off of my sofa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to do a warranty claim on another brand. I decided to give this one a shot and haven’t been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I washed my whole house carpets it was amizing I really I joined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luisa Marin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, and I'm also very satisfied with the advice I received.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is not a vacuum - just steamer/cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a vacuum cleaner, thinking that it had all these other options for carpet steam and cleaning. Unfortunately, this is only a carpet steamer/cleaner. The outside box doesn't have any note indicating this is not a vacuum, but the manual inside strictly says that this is not a vacuum, and a vacuum needs to be used before this machine is used. We didn't use it, but we like the brand, so I am sure it works ok.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you for your feedback. We’re disappointed to hear about your experience with your EX301 Shark Expert, especially regarding the confusion about its functionality. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. If you have any questions or need assistance, please call our support team at 1-855-427-5127, Mon–Fri 9 a.m.–9 p.m. ET | Sat 9 a.m.–6 p.m. ET.
      Best Regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Shark did not disappoint.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a shark vacuum and was hoping this shampooer was as good. I was not disappointed. Easy to set up and use. Worked on the carpets, couches and stairs Cleans up quickly. That’s all pretty much what I’m looking for in a shampooer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By far the best carpet cleaner around!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best carpet cleaner i have ever owned! I have purchased so many in the past, this is the only one that can truly clean up my animlas fur and accidents. I have 3 dogs, a cat and my 2 teenage sons and this thing can keep up with my weekly cleaning schedule. This is a must buy for any pet owner!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Carpet cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product does magic to my carpet I love all the extra tips to switch and attach to them carpet cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning the carpet. I was also surprised how much dog hair it pulled out of my carpet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New floor cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. The instructions are clear and easy to read. I found the instruction videos very helpful. I have not used it yet but will do that soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stains removed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very true when it comes to removing stains. Heavy duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great powerful lightweight. It is very versatile and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic with Pet Hair and Odor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this carpet shampoo vaccuum it always helps the smell of my room since my pomchi sheds a lot

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    If you have a puppy, you need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks...in a good way! Very impressed with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really good , cleans my carpet nice i will see how much it last.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect cleaner for pet owners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw the infomercial I knew I had to have it! A great cleaner for those with pets! Cleans the floors so well and picks up all the hair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    carpet cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best carpet cleaner that i have worked at my home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and most importantly, it gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Tank capacity

    Rated 5 out of 5 stars

    Carpet Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic cleaner and a lot of power. The container that holds the dirty water could have been a bit larger, but it works so well.

    I would recommend this to a friend
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