Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 402 reviews
(402 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the shark carpet cleaner. Worked great without muscle power.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 5 out of 5 stars
Steam vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really can't say much about it because it is a Christmas gift. The reviews were good for it though.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 5 out of 5 stars
Great cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It does what it says it will do. I am very pleased with my purchase.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaves the carpet wet do not recommend doing this during the winter! My home smelled sooo good after I cleaned with this vaccum
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.incredible! excellent vacuum cleaner when having a pet, I would buy it again
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that I made this purchase. Sharp products do not disappoint.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 5 out of 5 stars
Great Carpet Cleaner!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to use than other carpet cleaners with 2 cleaning settings.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 2 out of 5 stars
Not fully satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Carpet cleaner is overall satisfactory but stain removal brush assembly is hard to use. Spray takes forever to come out of nozzle.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback about the satin removal brush with the relevant teams for consideration on future products. Based on the spray performance you’ve described, it sounds like there’s a chance the EX201 may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! One of the best carpet cleaners I've had!
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buy this, is excellent cover all my expectations
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 4 out of 5 stars
Just ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works fairly well. I had higher hopes for it honestly. But it does ok.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacum for deep clean and wash living room and other house aerea.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 4 out of 5 stars
Great cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money. It got really bad stains out of my rug. I’m happy with my purchase.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 3 out of 5 stars
nice but could be better
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a great like cleaner but from time to time it does shoot water out the side and gets on the walls
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your EX201 shoots water from time to time . We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Carpet cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet. The pricing was competitive and the reviews were solid.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 3 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just ok….. I have puppy so I use this a lot. I like the steam one better.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We’re saddened to learn that your CarpetXpert hasn't exceeded your expectations. We genuinely care about our customers and aim to provide them with the best experience possible. If you have any insights or feedback about the product, we’d be happy to share your thoughts with our team for future development and to offer you a better experience down the line.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
does the work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleaning the equipment is little tedious, rest is good
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
I would recommend this to a friendRated 3 out of 5 stars
Good vacume
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all I like the product. I was a little frustrated when hose was broken on the first month. It was hard to find spare parts.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Shark carpet cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to work a little better. My carpet’s dont look real clean after using it was kind of disappointing
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Bad shampooer product.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works good but after using for two months it stopped spraying product and water. I won't know why but it doesn't work anymore. I bought two of them and the same thing happened to both of them. I wouldn't recommend anyone purchase this specific model.
This review is from Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner with Built-in Spot Remover - White
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're very sorry to hear your CarpetXpert isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean