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Customer Ratings & Reviews

$305.35

Customer reviews

Rating 4.6 out of 5 stars with 402 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 402 reviews
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the shark carpet cleaner. Worked great without muscle power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say much about it because it is a Christmas gift. The reviews were good for it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It does what it says it will do. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves the carpet wet do not recommend doing this during the winter! My home smelled sooo good after I cleaned with this vaccum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible! excellent vacuum cleaner when having a pet, I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I made this purchase. Sharp products do not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Carpet Cleaner!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to use than other carpet cleaners with 2 cleaning settings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not fully satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carpet cleaner is overall satisfactory but stain removal brush assembly is hard to use. Spray takes forever to come out of nozzle.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We will absolutely share your feedback about the satin removal brush with the relevant teams for consideration on future products. Based on the spray performance you’ve described, it sounds like there’s a chance the EX201 may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! One of the best carpet cleaners I've had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buy this, is excellent cover all my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fairly well. I had higher hopes for it honestly. But it does ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacum for deep clean and wash living room and other house aerea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. It got really bad stains out of my rug. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice but could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great like cleaner but from time to time it does shoot water out the side and gets on the walls

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your EX201 shoots water from time to time . We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Carpet cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet. The pricing was competitive and the reviews were solid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just ok….. I have puppy so I use this a lot. I like the steam one better.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We’re saddened to learn that your CarpetXpert hasn't exceeded your expectations. We genuinely care about our customers and aim to provide them with the best experience possible. If you have any insights or feedback about the product, we’d be happy to share your thoughts with our team for future development and to offer you a better experience down the line.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    does the work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleaning the equipment is little tedious, rest is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacume

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all I like the product. I was a little frustrated when hose was broken on the first month. It was hard to find spare parts.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Shark carpet cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to work a little better. My carpet’s dont look real clean after using it was kind of disappointing

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Bad shampooer product.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works good but after using for two months it stopped spraying product and water. I won't know why but it doesn't work anymore. I bought two of them and the same thing happened to both of them. I wouldn't recommend anyone purchase this specific model.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're very sorry to hear your CarpetXpert isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean