Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

$305.35

Customer reviews

Rating 4.6 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 389 reviews
  • Rated 4 out of 5 stars

    carpetclean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, light weight , easy to use would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Shark!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several carpet cleaners and followed all the directions each time but never really felt or smelled clean. But this baby runs like a dream! No trigger to pull pr push and bend back the handle to dump the dirty water- just put in warm/hot water and add the shark cleaner, turn it on ans go then you can switch modes to dry the carpet or chair. It smells wonderfully fantastic and dries gaster than the other cleaners. This is the most user friendly cleaning machine ever made !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and effective - worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable improvement on the first clean. It’s a small tank so thought it would require lots of refills, but it’s very efficient and the results are so much better than previous cleaners. Definitely worth the money spent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this carpet cleaner for about two months now on day 20 or so it started spitting dirty water out of the side all over the place and since best buy only has a 14 day return policy i was stuck with it. the suction on it is great but the small tank and having to make many many dump and refill trips just to do one small hallway isn’t fun and the fact i have to wipe off walls or whatever else because it sprays out the side i wouldn’t recommend this model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shark Carpet cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, it was easy to use, however the water containers are fairly small. Once I was done, it didn't seem to get the odor out of the carpet. I'll still need to use a rug doctor from time to time. In the interim, this is very nice to use and handle. Good for light jobs.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to provide your feedback.
      Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great Carpet Cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is really simple to use, my carpet feels so clean and looks refreshed. Only down side is that it is pretty heavy, so my arm gets a little tired when I’m cleaning all the carpet in my house. But otherwise totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Carpet Cleaning Tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this again and again. It is perfect for those pet accidents; it is easy to get around my house, easy to operate and does a great job. I am a Shark fan, and this carpet cleaner continues to impress me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Week

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very pleased with this purchase it really cleans well and easy to use that you can actually deep clean any carpet or upholstery on a daily basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Carpet Cleaner

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be any happier than with this carpet cleaner. It’s easy to use. Has excellent accessories for using on different surfaces and and different applications. Taking apart the cleaner to clean out the different parts of the cleaner is straightforward and easy. Have used other brands. This unit beats the others hands down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use carpet cleaner. Did a great job on my white carpets. Only complaint is how small the tanks are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark carpet cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark carpet cleaner has been wonderful. Easy to put together, and even easier to use. Leaves my carpets smelling fresh and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good cleaning power

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clean, lighter weight so easy to move around carpet. Not as easy to put together or take apart to clean parts as last carpet cleaner. Included soaps have the best clean smell of any previous soaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Great suction, and very easy to use! Love that the handheld part is connected all of the time and has a clip to hold it instead of other shampooers where you have to reconnect the hose when you need it. Another game changer and a must with kids! We recently shampooed our carseats with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark for the WIN

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a BEAST! Great suction. Very quick drying time. Absolutely happy with my purchase. I would give 10 starts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have For a New Dog Owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! Our new dog has had a few accidents on the carpet and this machine has come to the rescue. It is simple to use and gets the stains out with minimal effort. The pup broke open a black ink pen and tracked inky paw prints all over and this took out every one of them without an issue. The cleaning solution is a bit pricey and I have found that it takes a full tank of solution to throroughly clean our living room, but it works very well and it's worth every penny. The "pet mess" attachment is amazing because it keeps the pet "messes" out of the machine and isolates it into the smaller receptacle, making it much easier to clean and rinse out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing carpet cleaner.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good carpet cleaner. The suction on tgis is amazing! Cutting drying time down. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation and easy to clean. Our carpet smells better now than when we used another machine with different chemicals.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This thing leaks and shoots water

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned three of these models and the reason being the build quality surrounding the gaskets and the entry area from the hose to the actual machine is terrible. Does it work to pick up stains? Yes, will you have water shooting out of the air exhaust area? Yes something internally is wrong with the way that they built this stand up and to be honest with you I would not recommend anyone getting this model. I just purchased a newer version of this model. I haven't used it yet but trust me if it does the same thing I'm taking it back. You spend entirely way too much money on this upright wet back for it to shoot water to your walls. Dirty water. Mind you from its vents to your walls. I have a brand new home and it was very disgusting that water was shooting out of the sides. Three of these items I have owned same exact model and it did the same thing all three times.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there, thanks for sharing your feedback. We’re really sorry to hear you’ve had the same leaking and spraying issue across multiple units. That’s definitely not the experience we want for you. Please reach out to our Customer Support team with 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), so we can look into this further and go over your options. We’re here to help. Kind Regards, Shark Clean

  • Rated 5 out of 5 stars

    Love our new Shark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new carpet cleaner for our new light colored carpet. Happy we found the Shark. It comes with it's own duo of cleaning products and did a great job. Also has hand held cleaning tools for cleaning upholstery and rugs. Easy to assemble and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about making this investment instead of hiring a carpet cleaner, and I didn't regret it. Great results, easy to work with, and the pet tool is a game changer.

    I would recommend this to a friend
Sponsored