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Customer Ratings & Reviews

$305.35

Customer reviews

Rating 4.6 out of 5 stars with 400 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 400 reviews
  • Rated 5 out of 5 stars

    Great Carpet Cleaning Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this again and again. It is perfect for those pet accidents; it is easy to get around my house, easy to operate and does a great job. I am a Shark fan, and this carpet cleaner continues to impress me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great carpet cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lightweight, and cleans great. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation and easy to clean. Our carpet smells better now than when we used another machine with different chemicals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing carpet cleaner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good carpet cleaner. The suction on tgis is amazing! Cutting drying time down. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best carpet cleaner!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best carpet cleaner! Easy to used and easy to clean too!. If you have pets or kids, this is the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine Very easy to use I used it weekly on my carpets and has maintained them looking great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, works really well, cleans fantastically! Main solution with water dilution runs out pretty quickly, that’s the only downside. Easy to disassemble for maintenance cleanup!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soooo close.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, weight, and performance. Only a couple of plumbing issues, first is that solution seems to leak from where the hose attaches to the bach of the unit. Making sure rubber grommets are fitted correctly and hose attached firmly did not solve that. Second is that the suction is so good it draws the dirt water all the way through the unit and out of the side. A better filter to hold the water in the tank is necessary with this much suction. Otherwise I enjoyed using this cleaner.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't completely happy with your Shark - CarpetXpert with Stainstriker. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be honest... i have been getting my carpets professionally steam cleaned every year minimum and this shark did just as good or in some cases better than the professional steam cleanings i have done. And for return on investment its not bad at all in comparison. even with all the positive things about this machine you do have to stop alot to fill and also dump the containers. It also does jot have steaming capabilities. The other negative i can think of is the hose being too short in my opinion which makes me apprehensive on using it as much. Overall great product and i can work at my own pace instead of using a steam cleaning service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark- CarpetXpert with Stainstriker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent carpet cleaner; removes stains I could not get out before; easy to operate and clean. Highly recommend; has the necessary attachments for stairs or small areas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DIrty water tank issue - Overflow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best shampoo carpet cleaner out of all of the machines you can find today. The suction on this thing is so powerful it acts like a vaccuum sometimes. Now here is the thing that loses two stars. You have to be really careful on adding detergent to the machine. If you get bubbles in the dirty tank it will overflow to the motor causing to spew dirty foam or water back to the floor. This is due to how powerful the suction is. The bissell machine does not do this because the suction is not as powerful as the Shark. THis is expected as Shark machines are best for their suction. The dirty water tank does have a cut off valve when it hits a level but does not stop bubbles. Literally have to cut the detergent in half to prevent this. This is the only flaw this machine has. I had to return mine as it kept overflowing even after not adding much detergent to the machine. This includes their own product. So the motor got defective. Lucky enough I had total tech on this thing and was an easy return. I will buy again when they make a v2 of this model and see if they can block foam from forming in the dirty water tank.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Light weight. Works great. Easy cleaning and storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this carpet cleaner it leave the carpet clean with no problem .very easy to use from washing your carpet to switching to wash your couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaner!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped for a while before deciding on this carpet cleaner. It's lightweight, easy to use and does a great job extracting dirty, pet hair and stains from my carpets and rugs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent in what it’s intended for, haven’t had to pull the brush off yet but looks easy as is every thing else to clean the machine. Just wish it had a holder for all the attachments, I always have to locate that one when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it - you won’t regret it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest to use (& clean) carpet shampoo machines I’ve ever owned! Would like the dirty water bucket to have a larger capacity though - but, not a deal breaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep Clean Special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does an excellent job. I haven’t used the stain striker yet, The deep clean was as advertised. The only thing I noticed was the cord could be a little longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark - CarpetXpert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and Easy to assemble. We really liked it. Used it to clean our home carpets and now they looks Cleaner as earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pets beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent shark quality. Easy to use and does a great job cleaning the area rugs from the dogs and their messes or accidents. Won’t use all the features in the machine but it does a great job for what we need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job cleaning my carpet! Easy to use and maneuver.

    I would recommend this to a friend