Customer Ratings & Reviews
- Model:
- EX201
- |
- SKU:
- 6549768
Customer reviews
Rating 4.6 out of 5 stars with 385 reviews
(385 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner, especially its cleaning performance and ease of use. Many appreciate its suction and lighter weight compared to other cleaners, and some have noticed a pleasant improvement in the smell of their carpets after use. The primary concern expressed by some users is the size of the water tank.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and drys fast and take out stains very well
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 5 months ago, saw it on a commercial, and it’s a beast of a carpet cleaner. It does exactly what the commercial says.
I would recommend this to a friendRated 5 out of 5 stars
Amazing and worth every penny
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Great purchase for a family with little one’s or even clumsy people that have accidents with spills or tracking in mud and dirt in the house. Especially good if you have pets. I have all the above and this thing even gets up older stains
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaned and dried carpet i was satisfied with product
I would recommend this to a friend Rated 5 out of 5 stars
Great item
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works wonders on our carpets. It took out alot of the stains
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing, so glad i replaced my old machine
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine. Dis a great job. Would have been 5 stars but there is always room to better
I would recommend this to a friend Rated 5 out of 5 stars
Sharkb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like that it’s compact in comparison to the big heavy cleaners. It’s a good idea to stick to the cleaning instructions to prevent over soaking.
I would recommend this to a friendRated 5 out of 5 stars
Best so far
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every cent first time owning one and must say I am impress
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Rug cleaner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rug cleaner is very good and cleaner is easy to us
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 5 out of 5 stars
MY RUG SCRUBBER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RATHER SMALL BUT GOOD TO USE AND NEEDED FOR MY DOGS
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 3 out of 5 stars
Good not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid carpet cleaning vacuum. I don’t think it deep cleans all that well. But for small spills it does the job. I wish the water dumping tank was bigger and didn’t need to be dumped so often.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Does the job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on dirty carpet, just a bit difficult to use
I would recommend this to a friend Rated 5 out of 5 stars
Great machine!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is amazing!! Works great at getting stains out. Easy to use
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great really cleaned my carpet, eould definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
Works great on my carpet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would recommend to family and friends
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Amazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best in this category, worth every penny, just amazing.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 2 out of 5 stars
Leaks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleaned nicely but left puddles of water when you use the brush handle.
No, I would not recommend this to a friend - Cons mentioned:Water tank size
Rated 1 out of 5 stars
Doesn't work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can vacuum your carpets 100 times and this thing will still clog and leave wet debris all over the place. Constantly have to disassemble to clear clogs and most of the water is just left behind in the carpet anyway. Now after only about 5 uses the thing is just shutting off a couple minutes into the job. Get something else.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience. It’s incredibly frustrating to deal with repeated clogs, wet debris, and a unit that shuts off mid-clean, especially after only a few uses. That’s certainly not the performance you should expect.
Your feedback is important and helps us identify where improvements are needed. We’d like to take a closer look at what’s happening with your unit. Please reach out to our Customer Service team at 1-855-427-5127, so we can review the issue in more detail and explore possible solutions. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean.
Rated 5 out of 5 stars
A really good carpet cleaner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it to clean heavy stains in my carpet that usuallt don’t come out, but sure enough they did.
I would recommend this to a friend