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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.6 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner, especially its cleaning performance and ease of use. Many appreciate its suction and lighter weight compared to other cleaners, and some have noticed a pleasant improvement in the smell of their carpets after use. The primary concern expressed by some users is the size of the water tank.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 384 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as described, just wish the reservoir for the cleaning solutions were bigger. Be prepared ahead of time and purchase multiple bottles of the carpet cleaning solution as it’ll run out fairly quick, especially if you have a bigger project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rawr! Take that, dust!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I even have pets? Not with this carpet monster obliterating any trace of pet hair from my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great. The stainstriker attachment is great for cleaning up messes quick without having to operate the entire vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand held feature is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three small dogs in my carpeted apartment, needless to say that deep cleaning is a must, the handheld option is awesome for the stairwells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for the first time on cleaning mt truck seats and it done a great job, can't wait to done the carpet in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top of the line but not the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dependable. Cleaning power is adequate but not as good as professional which is what I need sometimes for my carpets. Like the dual chambers for cleaner and icy-clean. Recommend it for common basic cleaning needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet stains

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on removing pet stains from furniture and upholstery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wet, wet, vacuum cleaner on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would make the third actual wet, vacuum cleaner that I have purchased in the past two years and apparently this one uphold to its original name as shark always does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Claiming Clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a pet this thing is like a rock solid and fresh

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Broken after 1 month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this cleaner it did exactly what I needed it to do, but after my 8th to 9th use it stop shooting out water when i was trying to clean my area rug. The hand held part still works perfectly fine. I will be returning it for repairs. I need this machine because I havw 2 dogs and 6 people that live in my house.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your CarpetXpert. If you still need help with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Machine! Does a good job with spots on the floor and on my mattress. All spots were removed with no problems and I assume future spots will also be removed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it and it works well you can really see the difference

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Sounds like you’re loving your CarpetXpert! We hope that the lower star rating was selected in error, but if there's anything we can do to improve your experience, please reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine worked execellency well. I will recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep Cleans!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome carpet cleaner! It has not one, two but 3 different size nozzles for spot cleaning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Szves me time and money. No more pro carpet cleaning

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not our cup of tea. This would be useful to a household that has somewhat new carpet or rugs. Our apartment unfortunately has some matted areas where there is high traffic and it was no good there. This doesn't mean it isn't a great cleaner, it means it just wasn't for us.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark CarpetXpert. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great Carpet Cleaner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it once but so far it's everything I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good scrubber!! My carpets look brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned all of my rooms with no problem buying another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     The best machine in the market 10/10 small problem with that liquid cleaners a little bit expensive 

    I would recommend this to a friend