Customer Ratings & Reviews
- Model:
- EX201
- |
- SKU:
- 6549768
Customer reviews
Rating 4.6 out of 5 stars with 376 reviews
(376 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the CarpetXpert's cleaning performance and ease of use. Many appreciate its suction power, lighter weight, and the improved smell it leaves on carpets. The primary concern raised by users is the size of the water tank.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.incredible! excellent vacuum cleaner when having a pet, I would buy it again
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that I made this purchase. Sharp products do not disappoint.
I would recommend this to a friendRated 5 out of 5 stars
Great Carpet Cleaner!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to use than other carpet cleaners with 2 cleaning settings.
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! One of the best carpet cleaners I've had!
I would recommend this to a friendRated 3 out of 5 stars
nice but could be better
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a great like cleaner but from time to time it does shoot water out the side and gets on the walls
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your EX201 shoots water from time to time . We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Just ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works fairly well. I had higher hopes for it honestly. But it does ok.
No, I would not recommend this to a friendRated 4 out of 5 stars
Vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacum for deep clean and wash living room and other house aerea.
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buy this, is excellent cover all my expectations
I would recommend this to a friendRated 4 out of 5 stars
Great cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money. It got really bad stains out of my rug. I’m happy with my purchase.
I would recommend this to a friendRated 4 out of 5 stars
Carpet cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet. The pricing was competitive and the reviews were solid.
I would recommend this to a friendRated 4 out of 5 stars
does the work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleaning the equipment is little tedious, rest is good
I would recommend this to a friendRated 3 out of 5 stars
Good vacume
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all I like the product. I was a little frustrated when hose was broken on the first month. It was hard to find spare parts.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Bad shampooer product.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works good but after using for two months it stopped spraying product and water. I won't know why but it doesn't work anymore. I bought two of them and the same thing happened to both of them. I wouldn't recommend anyone purchase this specific model.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're very sorry to hear your CarpetXpert isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Shark carpet cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to work a little better. My carpet’s dont look real clean after using it was kind of disappointing
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - CarpetXpert with Stainstriker Technology Corded Upright Deep Carpet and Upholstery Cleaner. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
AVERAGE Performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but it i felt it lacked cleaning power . Not recommended for heavy duty cleaning.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're truly sorry to hear that you aren't happy with your CarpetXpert. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good but i think it can be better. Like all things.
No, I would not recommend this to a friendRated 1 out of 5 stars
Only worked 3 times. Useless after
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if this has happened to anyone else, I loved it the first time I used it. It worked amazingly well. The problem is that; it only worked three times for me and now it just doesn’t disperse the cleaning liquid onto the carpet. 300$ for three uses is not right. I will be calling customer service and see if I have some luck. Zero stars
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We appreciate you taking the time to share your review. We're truly sorry to hear about the issues you've faced with your Shark - CarpetXpert. Your feedback is important to us, and we will definitely pass it along to the appropriate teams to help prevent this from happening again. To explore the options available to you, please reach out to us at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance, Ease of use, Suction
Rated 5 out of 5 stars
Unleash the Ultimate Cleaning Power for Pet Owners
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a tech enthusiast, I've always been fascinated by innovative products that make our daily lives easier and more efficient. That's why I was excited to get my hands on the Shark CarpetXpert with Stainstriker Carpet Cleaner Ultimate True Pet Package Model: EX44UPG1. Designed to tackle the unique challenges faced by pet owners, this cleaning powerhouse promises to be a game-changer. After putting it through its paces, I can confidently say that the Shark CarpetXpert lives up to the hype.Design and Build Quality (9/10)The first thing that caught my eye when unboxing the Shark CarpetXpert was its sleek and modern design. It's clear that Shark has put a lot of thought into the aesthetics of this product. The combination of black and silver accents gives it a premium look that will fit seamlessly into any home.The build quality is equally impressive. The EX44UPG1 feels sturdy and well-constructed, giving you confidence in its durability. The large wheels and ergonomic handle make it easy to maneuver around your home, even in tight spaces.Performance (10/10)Now, let's get to the heart of the matter: performance. The Shark CarpetXpert EX44UPG1 is specifically designed for pet owners dealing with stubborn stains, odors, and the never-ending battle against pet hair. And boy, does it deliver!The TruePet motorized brush roll is a game-changer for anyone with furry friends. It effortlessly picks up pet hair from carpets and upholstery, leaving them looking and smelling fresh. The Stainstriker technology is equally impressive. It tackles even the toughest stains with ease, from pet accidents to spilled red wine.The cleaning power of the Shark CarpetXpert is truly remarkable. I tested it on various surfaces, from high-pile carpets to hardwood floors, and it excelled in all scenarios. The adjustable suction power allows you to customize the cleaning experience based on your specific needs, which is a nice touch.Ease of Use (9/10)One of the standout features of the EX44UPG1 is its user-friendly design. The water tank is easy to fill, and the intuitive control panel makes it a breeze to switch between cleaning modes. The included LED lights on the nozzle illuminate hidden dirt and stains, ensuring that you don't miss a spot.The 12-foot cleaning hose and assortment of attachments are perfect for reaching those tricky spots, like under furniture or along baseboards. It's a versatile tool that simplifies the cleaning process for pet owners.Maintenance and Cleaning (9/10)Maintaining the Shark CarpetXpert is surprisingly easy. The clean and dirty water tanks are removable and simple to clean, and the filter is washable, reducing the need for frequent replacements. Shark has even included a self-cleaning brush roll feature that helps prevent hair and debris from clogging the system.Noise Level (8/10)While the Shark CarpetXpert isn't whisper-quiet, it's not overly loud either. The noise level is on par with other carpet cleaners in its category. Considering the power it packs, this is a minor trade-off.Price (8/10)It's important to note that the Shark CarpetXpert EX44UPG1 is an investment. However, when you consider the time and effort it saves on cleaning and the professional-grade results it delivers, it's worth every penny for pet owners looking to maintain a pristine home.Final Thoughts (9.5/10)In conclusion, the Shark CarpetXpert with Stainstriker Carpet Cleaner Ultimate True Pet Package Model: EX44UPG1 is a true game-changer for pet owners. It's a powerful, versatile, and user-friendly cleaning tool that excels in tackling the unique challenges of pet-related messes. From pet hair to tough stains, this Shark model leaves your home looking and smelling fresh.While the price might be a bit steep, the results and convenience it offers more than justify the investment. If you're a pet owner looking to take your cleaning game to the next level, the Shark CarpetXpert EX44UPG1 is a must-have addition to your arsenal. Say goodbye to pet-related cleaning headaches and hello to a cleaner, happier home!
I would recommend this to a friend Rated 2 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, not a miracle cleaner by any means. Normal stains require multiple passes though. Very small water tank.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We will absolutely share your thoughts about the CarpetXpert's performance and its water tank size with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Smell, SuctionCons mentioned:Water tank size
Rated 5 out of 5 stars
Easy Assembly and Use with Thorough Cleaning
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First impressions from the box were that you can tell what you are buying. Plenty of good descriptions of the jobs it can handle. Once opened, the instructions were right on top to help me get going with assembly and use. All components were individually wrapped for protection and it was easy to get everything ready. They clearly thought through the packaging to ensure appeal but also protection of the machine. Once I had all the components laid out, assembly was simple with just a push and click to attach everything. No tools required at all. Probably took less than five minutes to get it ready to go. The QR code on the box and the cleaner takes you to a very good video to help you assemble, use, and maintain it. This was all very well thought out. Once the furniture was moved, I filled the tanks with the water and soap (initial solution included). Once on, I began shampooing an open area and could tell immediately the suction was strong and could see the difference and how it was removing stains and dirt. The shampoo smell is very pleasant as well and made the house smell like fresh laundry. After doing the rooms I needed cleaned, I simply took the unit apart and cleaned the components of residue and dried them up before getting it ready to store. If there was anything that I would change, I might consider putting a push pull assist of some sort. With the suction being as good as it was, the unit was almost sticking while going back and forth. This is certainly not a cheap machine and the price would almost certainly go up so perhaps that could be solved another way such as larger wheels. I slightly more ergonomic handle could also help with the arm fatigue you eventually begin to feel. A slightly larger tank to hold the solution would be beneficial so that you could get through at least one room without having to refill it and similarly, the dirty water tank being just a bit larger would also be great. This did not take away from my overall results and I am extremely pleased with how everything came out. Overall, this machine was great from start to finish. After going a bit too long between cleanings and now having something that is this easy to use, I am certain my carpeting and couches will be in much better shape.
I would recommend this to a friend







