Customer Ratings & Reviews

Well worth the money. It got really bad stains out of my rug. I’m happy with my purchase.

Haven’t used yet. The pricing was competitive and the reviews were solid.

cleaning the equipment is little tedious, rest is good

All in all I like the product. I was a little frustrated when hose was broken on the first month. It was hard to find spare parts.

I thought it was going to work a little better. My carpet’s dont look real clean after using it was kind of disappointing

The unit works good but after using for two months it stopped spraying product and water. I won't know why but it doesn't work anymore. I bought two of them and the same thing happened to both of them. I wouldn't recommend anyone purchase this specific model.

Its ok but it i felt it lacked cleaning power . Not recommended for heavy duty cleaning.

Very good but i think it can be better. Like all things.

As a tech enthusiast, I've always been fascinated by innovative products that make our daily lives easier and more efficient. That's why I was excited to get my hands on the Shark CarpetXpert with Stainstriker Carpet Cleaner Ultimate True Pet Package Model: EX44UPG1. Designed to tackle the unique challenges faced by pet owners, this cleaning powerhouse promises to be a game-changer. After putting it through its paces, I can confidently say that the Shark CarpetXpert lives up to the hype.Design and Build Quality (9/10)The first thing that caught my eye when unboxing the Shark CarpetXpert was its sleek and modern design. It's clear that Shark has put a lot of thought into the aesthetics of this product. The combination of black and silver accents gives it a premium look that will fit seamlessly into any home.The build quality is equally impressive. The EX44UPG1 feels sturdy and well-constructed, giving you confidence in its durability. The large wheels and ergonomic handle make it easy to maneuver around your home, even in tight spaces.Performance (10/10)Now, let's get to the heart of the matter: performance. The Shark CarpetXpert EX44UPG1 is specifically designed for pet owners dealing with stubborn stains, odors, and the never-ending battle against pet hair. And boy, does it deliver!The TruePet motorized brush roll is a game-changer for anyone with furry friends. It effortlessly picks up pet hair from carpets and upholstery, leaving them looking and smelling fresh. The Stainstriker technology is equally impressive. It tackles even the toughest stains with ease, from pet accidents to spilled red wine.The cleaning power of the Shark CarpetXpert is truly remarkable. I tested it on various surfaces, from high-pile carpets to hardwood floors, and it excelled in all scenarios. The adjustable suction power allows you to customize the cleaning experience based on your specific needs, which is a nice touch.Ease of Use (9/10)One of the standout features of the EX44UPG1 is its user-friendly design. The water tank is easy to fill, and the intuitive control panel makes it a breeze to switch between cleaning modes. The included LED lights on the nozzle illuminate hidden dirt and stains, ensuring that you don't miss a spot.The 12-foot cleaning hose and assortment of attachments are perfect for reaching those tricky spots, like under furniture or along baseboards. It's a versatile tool that simplifies the cleaning process for pet owners.Maintenance and Cleaning (9/10)Maintaining the Shark CarpetXpert is surprisingly easy. The clean and dirty water tanks are removable and simple to clean, and the filter is washable, reducing the need for frequent replacements. Shark has even included a self-cleaning brush roll feature that helps prevent hair and debris from clogging the system.Noise Level (8/10)While the Shark CarpetXpert isn't whisper-quiet, it's not overly loud either. The noise level is on par with other carpet cleaners in its category. Considering the power it packs, this is a minor trade-off.Price (8/10)It's important to note that the Shark CarpetXpert EX44UPG1 is an investment. However, when you consider the time and effort it saves on cleaning and the professional-grade results it delivers, it's worth every penny for pet owners looking to maintain a pristine home.Final Thoughts (9.5/10)In conclusion, the Shark CarpetXpert with Stainstriker Carpet Cleaner Ultimate True Pet Package Model: EX44UPG1 is a true game-changer for pet owners. It's a powerful, versatile, and user-friendly cleaning tool that excels in tackling the unique challenges of pet-related messes. From pet hair to tough stains, this Shark model leaves your home looking and smelling fresh.While the price might be a bit steep, the results and convenience it offers more than justify the investment. If you're a pet owner looking to take your cleaning game to the next level, the Shark CarpetXpert EX44UPG1 is a must-have addition to your arsenal. Say goodbye to pet-related cleaning headaches and hello to a cleaner, happier home!

I don’t know if this has happened to anyone else, I loved it the first time I used it. It worked amazingly well. The problem is that; it only worked three times for me and now it just doesn’t disperse the cleaning liquid onto the carpet. 300$ for three uses is not right. I will be calling customer service and see if I have some luck. Zero stars

It works ok, not a miracle cleaner by any means. Normal stains require multiple passes though. Very small water tank.

First impressions from the box were that you can tell what you are buying. Plenty of good descriptions of the jobs it can handle. Once opened, the instructions were right on top to help me get going with assembly and use. All components were individually wrapped for protection and it was easy to get everything ready. They clearly thought through the packaging to ensure appeal but also protection of the machine. Once I had all the components laid out, assembly was simple with just a push and click to attach everything. No tools required at all. Probably took less than five minutes to get it ready to go. The QR code on the box and the cleaner takes you to a very good video to help you assemble, use, and maintain it. This was all very well thought out. Once the furniture was moved, I filled the tanks with the water and soap (initial solution included). Once on, I began shampooing an open area and could tell immediately the suction was strong and could see the difference and how it was removing stains and dirt. The shampoo smell is very pleasant as well and made the house smell like fresh laundry. After doing the rooms I needed cleaned, I simply took the unit apart and cleaned the components of residue and dried them up before getting it ready to store. If there was anything that I would change, I might consider putting a push pull assist of some sort. With the suction being as good as it was, the unit was almost sticking while going back and forth. This is certainly not a cheap machine and the price would almost certainly go up so perhaps that could be solved another way such as larger wheels. I slightly more ergonomic handle could also help with the arm fatigue you eventually begin to feel. A slightly larger tank to hold the solution would be beneficial so that you could get through at least one room without having to refill it and similarly, the dirty water tank being just a bit larger would also be great. This did not take away from my overall results and I am extremely pleased with how everything came out. Overall, this machine was great from start to finish. After going a bit too long between cleanings and now having something that is this easy to use, I am certain my carpeting and couches will be in much better shape.

I didn't like it. I returned it the stainstriker never released when shampooing the carpet Only the shampoo released to clean carpet

Carpets, especially in the high traffic areas in our place ,take a beating and need to be cleaned often. Dirt gets ground in, spills happen, life makes things and carpets dirty. We got this thing to avoid renting the rug doctor or hiring the local carpet cleaners, to see if we can do it ourselves with this all in one system. Here is what we like: It is super easy to put together out of the box and has places to store attachments and hoses etc. making it fairly self contained. The separate clean and dirty water tanks are easy to remove, fill or empty and replace. The operation is triggerless in upright mode. Water and cleaning solution sprays when you are pushing it forward and it switched to suction mode when pulling back. I also like the portable hose and attachments for using on stair treads or furniture. Different modes for deep clean regular and a quick dry mode that uses less water and cleaning solution. In quick dry mode along with the high suction, this leaves your spot or area pretty dry after a few suction passes. The stain striker solution with Oxy Multiplier seems to do really well on stains and spills, cat puke, ground in dirt etc. Its not a miracle worker but it certainly does the job we wanted it for! What I dont like so much: The relatively small size of the tanks for clean water and dirty water can mean a couple of stops to empty or refill if you are cleaning a larger area or spill. Not a deal breaker, They aren't tiny, just seems like dirty water tanks fills up quick, but it also seems to relate to the amount of suction, since it leaves the carpet dryer than I expected. The hose attachment does not pull the same amount of suction as the full upright unit, so you may need to use the hose first and then go over something in upright mode to extract. Also not a big deal, just something I noticed. Overall, happy with this unit and it will save money and time in the long run vs. what we were spending on carpet cleaning options. I am looking into alternative options for cleaning solutions. It is still sorta new to us so far. Not sure yet, but will look into cheaper cleaning solutions to see if they do as good of a job as the Stain stiker and multiplier do. We will see.

Worked for half a room then stopped suctioning solution. Tried to troubleshoot different ways and could not determine a cause. Cleaner itself did not have many access points to take apart to clean. Decided to return.

Terrible product. I spent more money on this thinking it would be better than a bissell or another brand for a carpet cleaner and I was extremely wrong. I wish I could take it back but I don’t live anywhere near a Best Buy. Usually I love shark products but this was the first shark product that was terrible!

With three boys running around my house, my carpet pretty much looks like a battlefield. Between football, soccer, basketball and them spilling every concoction known to man on the floors, a carpet cleaner is a must in my house until we replace the carpet with hardwood floors. I own or have owned at least three carpet cleaners from different brands and this one is probably the best of the bunch. Assembly was pretty simple and it took about 5 minutes once I looked at the pictures. I like that everything can be attached to the cleaner and I dont have to store any of the components somewhere and then have to go search for it when I need to use it. I'm pretty sure I have missing parts from the other units in some inocuous place in the house. This comes with two cleaning head attachments. One is for heavy duty cleaning (pet tool) and the other is for things like carpet and stairs. That is in addition to the brush roller that is built into the cleaner. The brush roll works well enough, but not great. It will get out some surface dirt, but not the ground in stuff. I used both the pet brush and the other brush head and they were both amazing at getting up heavy duty stains. I cleaned my steps and did some spot cleaning in my living room and basement and I was more than happy with the results. My only complaints about this cleaner would be the brush roll could do a better job and the dirty water tank could be larger. I felt that I had to empty it too often, but since it did such a good job of cleaning, I wouldn’t make it a major negative. Overall, I really think this is a good cleaner and I would recommend it.

Shark CarpetXpert Upright Carpet, Area rug, and upholstery cleaner with Stain striker. Build Quality: Quality feels very good. Lightweight and able to maneuver easily. Each component is easy to take apart and to clean thoroughly. Very impressed with the release levers and how each part comes apart and is able to snap back in place. Boxing and packaging: Well packed to prevent breakage and losing parts. Great packaging imagery to assist in knowing what the end product will look like. Cleaning quality - Area Rugs: Exceptional job, easy to empty the dirty water. Using it on the rug didn't try sucking up or moving the rugs. Did a great job cleaning the area rugs, they look like they did after I purchased and laid them down. Not to. much water but yet enough. No issue withdrawing the dirt and grime out of the area rugs. Cleaning quality - Floors - Cleaning the carpet was very nice. The cleaning agent was great and worked as expected. Floors/carpets looks really good. Cleaning quality - Upholstery - this is where this device seems to be the weakest - The water sprays to far away from the brush area of the cleaner. Feels a bit awkward and have to know that it is about 6 inches from the end of the nozzle/brush so when you aim to spray the chair, or item, it doesn't overspray or not include the item you are cleaning. Overall - I would recommend this device for anything except upholstery. Doesn't seem to do a great job with suctioning the excess water out of the item. Leaves me a bit underwhelmed

This has got to be my favorite carpet shampooer. It works fantastic for an everyday use shampooer and not a commercial type. I love that it has hand tools to clean the corners and crevices, but can also pick up spills. WOW! My dog recently vomited all over the carpet (talk about perfect timing). I used the hand tool that sucks up spills and let me tell you...that made the clean up easier. I did not have to pick it up with a rag and risk it soaking back into the carpet. I sucked up the stuff, took it outside and emptied it right out and cleaned the hand tool right after. Afterwards, I used the shampooer to clean up the carpet and it all looked/smelled like nothing ever happened in that area of the carpet. I used it to clean my carpets a week before and the areas that were very dirty due to high traffic, came out so much cleaner than my old shampooer. I am not a huge fan of the fact that you can only buy the shampoo on the shark website and not anywhere else, but it def smells better than most other brands I have used. When I was done shampooing my living room, hallway and 3 bedrooms, the floor smelled so good. The shampoo has a fresh linen smell that stays even after you're done. It is so easy to use and clean up after. I almost enjoy using it because it's so easy and makes my carpet smell so good. I never have to rent a machine again. This really works well! I would definitely recommend this.

Haven't had carpet for a while and just recently bought a house loaded with carpet. It came with solution but I knew it wouldn't take care of the entire house, it did do two rooms though. So we picked up another gallon to get the job done. The only complaints I have are that the solution is sprayed by pushing forward on the carpet cleaner instead of a trigger and that the cord is too short, way too short. The machine is very well put together and all the accessories fit nicely on it. The tanks are very easy to take off and put back on. Cleaning the carpet cleaner is a breeze. It really is enjoyable to use. It works great and I had no functionality issues with it what so ever. It has a drying function which basically just turns off the spraying function of the carpet cleaner. The crevice tool is perfect for getting tight to baseboards. Carpet cleaners I've used in the past have left the carpet very wet, with crazy high dry times. That didn't happen with this carpet cleaner, not only that but the carpet wasn't stiff and in need of a vacuum after drying. Very impressive.