Customer Ratings & Reviews

I bought this for an upstairs kitchen that the carpet has suffered from far too many spills I could have paid to have it professionally done, but that is a 1-time use, and I am spill prone There are a few brands on the market, but my satisfaction with the Shark line drove me towards their product Opening the box, you quickly realize that this is not your moms vacuum cleaner. There are all kinds of attachments to serve any purpose Follow the inclosed instructions, and there will be a place and purpose for everything Included in the box are also 2 bottles of what I assume is the most common carpet cleaners - one is labeled Oxy, while the other says Deep Clean. Read the manual (one of the few times I did not just try to figure it out) to use the best product for the type of stain or treatment you are trying to tackle So how did it work? Just as expected for all Shark products, very well No this not going to be what you would call a quiet cleaner and your pets will not be thanking you, but it is very bearable Stains that have been set for months/years disappeared with little effort. There was also not the obnoxious chemical smell afterwards My next stop will be buying more of the solutions and hitting every stain in teh house

I've been looking for a carpet cleaner for a while but could never find what I wanted. I tried this one and I'm very impressed. My home has a very small entry with tile then a transition to carpet. We have rain and snow, sometimes lots of it. The carpet near the entry gets very dirty. When I got this unit I was a little skeptical, but I assembled it and gave it a try. Wow!! It did a great job. Because we've had a lot of rain this year, that area got very dirty. I didn't expect the carpet to get spotless on the first time, and it didn't. That's no fault of the machine. It's just a lot of rain and having to walk on the carpet before taking shoes off. But after a couple of cleanings, that area is almost perfect again. The machine is light and easy to maneuver. The tools store easily. I thought the onboard wand had an issue because it wouldn't clip in to the holder. Then I found out it wasn't meant to. It slides on instead of clips. My fault for being tired when trying to use this for the first time. The suction is great and the carpet dries quicker than with other ways I've cleaned. It stores neatly and easily and is definitely a great item to have.

If you get this unit with plans to use it regularly, or on areas larger than ~10ft x 10ft, purchase additional cleaning mixture now. After doing a 10x10 area rug in one room and a bedroom that likely amounts to the same sqft, I am completely out of the main cleaning solution - which only lasted 2 full tanks. That said, the unit did a great job of cleaning these areas and I greatly appreciated the ability to change it to a "quick dry" mode which does suction only, ensuring I got the carpets as dry as possible before resuming use of the room. The handheld attachment with the oxy-based solution worked well to clean up spots on my couch and a couple of places my dog had dirtied up on the carpets. The stains/marks all came out with ease. I do wish, however, that I could use the oxy solution in the main tank for some extra cleaning power. I did have some issues w/ the unit while using it on carpets where the suction wasn't pulling the soap/liquid back out but realized it must've been operator error after I took apart the front brush area for cleaning; must not have put it back tightly/completely so the suction couldn't function properly. Hose & cord management is also good, which I appreciate from a design perspective.

Love the shampooer have revived a really old carpet I have 2 shark older vacs just bought a new vac to see if this worked better using both for the small amount of carpet instead of replacing also have cleaned a recliner that looks great ease of use for the shampooer is great will clean out the cars using the hand held easy device- all shark products have been amazing choices!

Carpetxpert Got my carpet cleaner 2 weeks ago it did an excellent job on all my carpets, including the baseboards and furniture but what really got me was a few days ago I ended up with water in my basement if I didn’t have my carpet expert my carpet that is two years old in my basement would have been ruined. I ended up with a lot of water in my carpet from a valve that wasn’t turned off correctly and my carpet expert handled it all and got my carpet to the point that it was dry enough to not be ruined or smell. I can’t tell you enough about how well this cleaner shucks up the water ! I have used a lot of carpet cleaners in the past. Nothing that I have used in the past has even come close to this carpet cleaner. It rocks!

This review is for the Shark CarpetXpert home carpet deep cleaner. This cleaner has 2 different modes, the Deep Clean Pro, with which to clean your carpet using the brush-roll, and the OXY Multiplier to spot clean spills or pet messes, from carpet or furniture. Everything is sturdy, and during use, seems geared for many uses to come. The tanks are built solid also. Those will be handled quite a bit during use, so sturdy is a good thing. I know I’ll drop them more than once. The cleaner does not creak and feel cheap when using it. Adding solution and water is very straight forward. This unit is different to other carpet cleaning machines I’ve used, in that the solution sprays automatically when you push the cleaner forward on the carpet. I’m used to a button which release the solution. It’s probably better that it does it automatically, less parts that can go bad. Just make sure you are on the carpet you want to clean before starting. When you pull back, the cleaner sucks up the dirt, sediment, and water/solution expelled from moving forward. Almost forgot, like other cleaners, this is NOT a vacuum, you need to vacuum the area you are looking to clean, very well, before starting the cleaner. The cleaning solution that comes with it smells fantastic. It reminds my wife and I of the resort we went to in Cancun. Cleaning is a snap, and we discovered when taking the bottom roller from the front out to clean it, that it is VERY sturdy and made well. It’s easier to clean than other home carpet cleaners that I’ve used before. Like any cleaner though, make sure you clean it after every single use or you’ll regret it next time you go to use it! The hand-held tool OXY Multiplier works great. We were able to do our 2 couches with the sample solution that came with this, and have plenty left over. We have 2 dogs, who like to do dog things and lick themselves on the couch, and jump up there with treats. They are very effective at making the furniture smell like dog. This solution didn’t smell like the cancun resort smell, but still very pleasant. All in all, I would highly recommend this to anyone who wants to keep a very good carpet cleaner on hand, for when your carpets need a deep cleaning. Def. cheaper than hiring a carpet service, or renting an industrial one from the hardware store.

Worked really great. Did a great job. Best we ever had. Super cleaning. Easy handling

The product did an awesome job. Loved the size of the shampooer. It was not so big and bulking like others. Was able to get in smaller areas of the carpet. Would recommend this products to others.

This Shark carpet/rug/upholstery cleaner is fantastic! So far I have only cleaned a carpet that I thought was too far gone and the Shark brought it back to life!

By far, best carpet cleaner I’ve purchased. We have a house full of children and animals and this carpet cleaner has done wonders to refresh our carpets.

Great machine. Bought to replace an old one of a different brand. Easier to fill and use than the older machines.

It’s really good, most powerful suction I’ve seen on a carpet cleaner

Great item we ised it and the carpet looked great and was no dirt coming up in vacuum after it dried

Works as advertised. Simple, efficient. reasonable cost.

Great machine cleans very well. Doesn’t use much water

No need for a lengthy review, Always go with Shark.

Very easy handling small spill. Handles great than other equipment.