Customer Ratings & Reviews

I tried rentals some time ago and was pretty disappointed by the results. At the time I didn't have cats, but now I do and my carpet was starting to look pretty bad, so I compared some cleaners and settled in this one based off the reviews. While the carpet didn't end up looking brand new (it's been there for like 10 years at least), I was able to make it look actually clean, like night and day, in like a couple hours. Granted, I was taking my time. It goes through cleaning solution kind of fast, but the reviews mentioned that and I made sure to get an update extra set of detergent and oxy for the stubborn stains. What else can I say? The thing is light enough to be easy to move around. Disassembly for cleaning is also really simple and it doesn't involve a lot of pieces. I loved it.

Unit arrived nicely packed and on time. Unboxing was simple along with setting up for first time use. Cleaner comes with two bottles of solution and the accessories that you may or may not use with it. Set up time less than half hour. I was really excited to try this carpet cleaner because our house which was built in 2015 has the original carpet and we aren’t the first owners. I had been complaining to my wife for servers months that we need to replace the carpet and we even budgeted for this over six months ago but we had a pool problem and a leak in the drywall so carpet got put on the back burner. I almost rented a cleaning unit but decided to hold off and got this instead. After cleaning two area rugs and our bedroom I have had a chance to use this twice which by the way is about all the solution they give you. Now I’m a little frustrated because I’m not sure this cleans the best but what it is great for is if you have maintained carpet and want something fast like you can do a room and it can by dry in 2 hours with the fast dry mode. I also like the smell of the solution but I can’t find it avail to purchase so I either have to wait or go buy some other cleaner. Overall this is just ok I mean it’s not a fix for my 8 year old carpet like I’d hoped however it will help maintain new carpet. The best thing about this is the stain removing tool that is really really cool and works well.

I love this carpet cleaner. I’ve purchased my fair share of carpet cleaners over the years and this is at the top. The suction power is top tier. The efficiency of the machine is amazing cleaning was a breeze. Wish the water tank was slight bigger, requires multiple trips for larger areas but over it quick refill and cleaning. Fast drying and easy to use. Highly recommended.

The Shark CarpetXpert with Stainstriker technology is an excellent choice for a carpet cleaner. It did a great job of cleaning our carpets and a couple of area rugs. The only issue I had with it was that I had to look at the manual to determine how to correctly store the hose and crevice tool when not in use. I always think a sign of good design is something like that should be obvious to the user without needing to look at a manual. That said, once I looked in the manual that issue was largely resolved and so I decided on four stars for this particular rating. We have two dogs and two cats in the house and so we're always looking to clean up after them as well as our two teenage sons. As such, our home is probably a really good testing ground for carpet cleaners. The Shark CarpetXpert with StainStriker technology took all this in its stride and we'll definitely be making good use of it in the months ahead. We were also very impressed with how quickly the carpets and rugs dried after cleaning.

I would highly recommend this carpet cleaner for all of your carpet cleaning needs. My carpets looked brand new after cleaning. Easy to use. Love this brand as I also have the vacuum as well.

The Shark - CarpetXpert is a highly effective carpet cleaner that stands out for its powerful performance and ease of use. This machine excels in removing deep-seated dirt and stains, making carpets look revitalized and fresh. It features strong suction capabilities and a robust brush system that ensures thorough cleaning. The CarpetXpert is also user-friendly, with intuitive controls and a lightweight design that makes it easy to maneuver around the house. Additionally, it includes various attachments that enhance its versatility, allowing for detailed cleaning in hard-to-reach areas. Overall, the Shark - CarpetXpert is a reliable and efficient tool for maintaining clean and vibrant carpets, suitable for both routine cleaning and tackling tougher, more stubborn stains.

So far, doing what it is supposed to do. Nothing to complain, I really like it. My carpet is always clean. However, it's big to clean under the bed.

Bought this when we got a puppy and it was well worth it. We used it frequently. It is easy to take apart and clean the dirt and hair out of all the parts, which was the downfall of my old one.

This carpet cleaner is great. Cleans sooo well. As others mentioned, the tank size for the dirty water is small but honestly not a big deal. Other than that, it works great.

After watching reviews and researching, I pulled the trigger and made the purchase. I was not disappointed. Everything works perfectly and the suction is very strong. My only issue would be the size of the water tank. If you need toncover a large area, you will be making multiple trips to refill the tank.

Carpet cleaner does a super job! Large dog's accident cleaned great, with no stain left behind. The carpet cleaner is easy to use. Cleaning it after use was the most cumbersome thing, but I am a little on the picky side.

A powerful carpet cleaner that is a step above the competition. This was able to get out stains that my other carpet cleaner couldn’t even get close to cleaning. The functionality and ease of use is great. It was easy to setup and get started. My carpets look great without having to hire a professional cleaner.

Keep in mind this is a home carpet cleaner. Its not a professional carpet cleaner with an engine attached to it. So keep this mind when reading the review. This is designed well with how the hand held wand and the push "vacuum" are activated. Its easy to clean and pull apart as well as put to together. The simple side latch of up or down transfers from wand to vacuum. Thats designed well. Im dubious of printers and carpet cleaners that request to use their product, as its usually over priced. I cleaned a couch and my van carpet so far with this machine. Again, ots a home carpet cleaner and ot worked as described. I see this working better on fresh stains with the wand as well as dried stains with the vacuum. The cleaning product is good but after using product on carpet i went over with just clean warm water to lift up any residue and it worked well. Im pro shark anything as i feel they build a good product and can see having thia on hand is a good home carpet cleaner. Not a replacement for a professional carpet cleaner. But for spot and smaller areas it works 80% of old dried stain in ban, and probably the same for couch, but worked well on stripe of house carpet 98%. (Couch os linen and van is a work van with carpet).

Very efficient and powerful, the different attachments all work well and its very wasy to operate. A little bulky, but not as big as other brands. Cleans very very well and super easy to maintain.

This was great for cleaning my carpet upstairs. It runs through the diluted cleaning solution pretty quick though. Had to refill after each bedroom but the cleaning and scrubbing was great. Suction was pretty decent but took about 4 hours to dry with ceiling fan on. My favorite part it the ability to switch to handheld for stubborn stains.

I have a bissell, Hoover, and another off brand shampooer. I had dog urine, coffee and mud stains that I had tried so many ways to clean out of the carpet. Different cleaning agents, all 3 shampooers I have and nothing, I mean NOTHING would get the stains out. The smelled fine but stain was there. So, here is what I did…. I bought the Shark Mess Master and the CarpetXpert with StainStriker. I poured water on each spot, yes soaked it!!! Then took the new Mess Master and sucked all that water out and it was yellow yellow! Straight dog urine!! Then I let it dry overnight. Vacuumed with my shark navigator and then, I shampooed with the Shark CarpetXpert using the oxy multiplier formula and once I was done thoroughly shampooing I used the setting to do the super dry setting so that the carpet would be dry by morning. I was shocked that the carpet no longer showed any stains and to test I poured water on one of the known spot areas again and took the mess master to it and the liquid that I sucked up was clear!!!!! The combo of both, the shark double cleaning formula and the way the shampooer sucks up the fluid off of the carpet so powerfully is UNMATCHED! I have spent probably over $3000 in tools on the last 5 years and nothing compares to this shampooer. I am so happy with this purchase as I am with all shark products I own (vacuums, cordless vacuum, hair dryer, wet dry vac, shampooer). Shark is the very best!!!!

Noticeable improvement on the first clean. It’s a small tank so thought it would require lots of refills, but it’s very efficient and the results are so much better than previous cleaners. Definitely worth the money spent.

Cleans well, light weight , easy to use would recommend

I've been eyeing this carpet cleaner for a while now. I finally bought it, and I am so happy that I did. It cleaned my car very well and left a fresh scent. My old carpet cleaner would leave a distinct, mild odor. It is very easy to put together with very clear assembly instructions. There is no need to wait. Purchase it noe! You won't regret it!

This cleaner is simply amazing! I shouldn't be surprised since their Stratos vacuum is wonderful, but the power of this cleaner is beyond what I truly expected. Highly, highly recommended if looking for an at home cleaner.