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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Cordless Pet Plus Stick Vacuum highly for its portability, overall performance, and strong suction power, while also appreciating its lightweight design and effectiveness in removing pet hair. Some customers find the noise level reasonable and the size convenient for storage. However, some customers have expressed concerns about the battery life and the small capacity of the dustbin. A few customers have mentioned that it needs to be disassembled for storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,661 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Rocket dust away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, goes anywhere. Wish it had a longer lasting battery, or provided a second battery.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Shark !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight cool attachments easy to clean and disassemble. great price too ! Would recommend to anyone who needs a versatile vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best vacuum I've ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small house, around 1600 sq ft, one floor. Two adults and a small dog. I vacuum almost every day. Really enjoying this vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Suction power
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for homes with dogs

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 3yr old Golden Retriever that sheds A TON! The robot vac does it's daily lap to keep the hair at bay, but for the area rugs, stairs and in places the robot can't go, we need a vacuum with a little more power. I could not believe how much hair this picked up! The battery life is excellent as well. Unless you're going Max Power the entire time, you can reasonably expect 30 min+ of vacuuming time. The unit is light weight and I appreciate that it has separate settings for rugs and bare floors. The design of the head, using fins instead of the brush roll, is genius. No more cutting hair off the roller! The vacuum also has a clever way to store it, where you pop the main part off and it sits on the front of the stick. There is no wall attachment for this, and honestly, I'm glad to not have to drill another hole in a wall. The only thing I would change, and it's minor, is the width of the vacuum head. I would love it if it was a few inches wider, but at this size it can get into more spaces, so that's the trade off. The 3 attachments are handy for crevices, dusting and furniture. Overall, this is a fantastic cordless option, especially if you have pets. It's significantly cheaper than other brands cordless pet vacs and since the battery is removable, you can buy a second for a backup or replace it down the road. I highly recommend this!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT FOR PETS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not good picking up hair they get stuck on the wheels

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean

  • Rated 3 out of 5 stars

    So so product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an ok product. The suction didn’t seem to be as strong as it should be so I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Isn’t good for a dusty house or dog hair like GSD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn’t good for a dusty house or dog hair like GSD … I have two German Sherphered and they always bring inside the house a lot dust so I wanted a light weight vacuum because the iRobot rumba s9+ I had didn’t work as well… this vacuum the battery doesn’t last and is slightly heavier than the Dyson … I ended returning and I got the Dyson and it works a lot better for my needy and easier to clean it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but doesn’t stand up itself you can find another brands cheaper with this same technology

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs More Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as powerful on carpet as I thought it would be. Used only once.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Pamela,

      Thank you for sharing your feedback on the Shark Cordless Pet Plus Stick Vacuum. We're sorry to hear it didn’t deliver the carpet performance you were expecting, especially after your first use. We understand how important strong suction is, particularly for homes with carpets.

      Your comments are appreciated and will be shared with our product team. If you’d like assistance with tips to improve its effectiveness or explore a model better suited for high-pile carpets, we’re here to help. Please contact us at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    - price + efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cost effective compared to other vacuum. The customers are punished for the economy slowing down. Excellent staff at the store. Congratulations.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All Parts in Box when Shipped were missing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the box the only thing in there was the vacuum. The Manuel, warranty paperwork, and AC Charger for vacuum were ALL MISSING AND NIT IN THE BOX! REALLY FRUSTRATING

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Simone,

      Thank you for sharing your experience with the Shark Cordless Pet Plus Stick Vacuum. We're truly sorry to hear that key components were missing from the box upon opening. We completely understand how frustrating that must have been, especially when you're eager to get started with your new vacuum.

      We’d like to make this right and help you get the missing items. Please reach out to our Shark Customer Service team at 1-855-427-5127 so we can assist you directly.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    No suction power.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had no suction power at all. I have another corded shark vacuum that I have had for 4 years, and is still going strong and I absolutely love. I still stand behind the brand,but this particular model is definitely not worth the money.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Exceptionally loud for mediocre performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably loud for just ok suction power. I actually thought it was defective and returned after 1 use, only to find that’s actually how it sounds…like a weed wacker. It doesn’t stand well, accessories don’t attach anywhere. Just not a fan of this product at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low battery life; constant recharge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains very fast doesn’t last very much. Constant recharge to complete my cleaning. Do not buy!!!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Rated 3 out of 5 stars

    Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery less for only one time about 25mins than I have to pit to charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s narrow and it can’t stay on its own, needs some support.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you don't have pets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use for pet hair- smell will not come out of the machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, no problems! Holds charge, and doesn’t clog.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slightly disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with overall manufacturing. Suction is not as desired. Battery life is very low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan and I hate leaving bad reviews....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a other Shark product but with cords. When I got this one, I "liked" it okay but didn't "love" it. I have 2 dogs and the reviews I saw, other dog owners loved it. I find that it doesn't suck up the dog hair well and now it won't even suck up the the sand on my floors. I have hardwood and rugs. I had cleaned it out very real over and over. I am disappointed in this vacuum but I've had it to long to return. I honestly could trash it because it doesn't work. :( WASTE OF MONEY

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean