Customer Ratings & Reviews
- Model:
- FW312CS
- |
- SKU:
- 6674420
Customer reviews
Rating 4.8 out of 5 stars with 245 reviews
(245 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the overall performance of this product, frequently noting visible improvements in skin glow and the convenience of its user-friendly design. While many appreciate the effective cooling feature and comfortable fit, some users have expressed concerns regarding the battery life. Additionally, a small number of customers mentioned that the device can be somewhat heavy or noisy during operation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 2 out of 5 stars
No Visible Results
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VISIBLE RESULTS: After 4-weeks of daily use following routine guidelines, neither my wife nor I have seen any visible results reducing aging lines on my face. This time frame is about one-half of the suggested daily use (6 to 8 weeks), so I will continue to use for another 4-weeks. And I will update this review if any positive visible results are achieved in the next four weeks. CONCEPT: I get it, we all want to look younger with smoother facial skin, and it was my wife who suggested I obtain the Shark CryoGrow Mask for personal use and review. But I must admit, being a retiree (OK, a boomer) living the good retirement life, I might just be too old for any type of “LED Anti-Aging” to perform its magic on my aging face. We’ll see… ROUTINES: There are basically four routines to choose from. 1) Better Aging: A 6-minute routine that is intended to smooth facial lines and wrinkles firming the skin. 2) Skin Cleaning: An 8-minute+ routine intended to eliminate acne bacteria. 3) Skin Sustain: A 4-minute ongoing routine intended to maintain your facial skin smooth after you competed Better Aging, and/or Skin Cleaning routines. 4) Under-Eye Revive: Where you choose from 5 to 15 minutes of under eye cooling with the LED’s active. Note that “under-eye cooling” is also an option to use with each of the previous three routines having 3 cooling intensity level choices. CONTROLLER: Easy to hold while using or clip on your belt. Used to select your “routine” and to track your ongoing progress. Plus, it incorporates a handy Tutorial. And it does not use or require a Phone/PC application to download for use. Note that it can only track the progress of one user. LED LIGHTING: I found the LED lights somewhat bright and annoying bleeding their lights into my eyes. No amount of face mask adjustments would eliminate their bright lights. Therefore, once I started a routine, I would just sit back into my recliner and close my eyes for the duration. But even with my eyes closed, light would bleed though my eyelids. Especially intense is the 2nd cycle of LED lights for the Skin Cleaning routine. EYEWEAR: I will also mention I wear eye-glasses that can not be used with this mask. So, I would setup the routine with the controller, remove my eyewear, put on the mask, and then press start. Knowing when the selected routine was completed was easy due to the LED lighting would turn off no longer shining through my closed eyes. BATTERY: The internal battery is incorporated into the controller housing. It is rechargeable with the provided AC adapter (5.0vdc @ 2.0a) using the supplied USB-A to USB-C cable. Note that when charging, the mask is not usable. Since the battery is sealed in the controller, and is a not a user-replaceable item, once it can no longer hold a charge, it will render the mask unusable. Planned Obsolescence? RATING: For my personal use, utilizing all of the supplied routines over the past four weeks, without any visible results referencing before and after pictures, the Shark CryoGlow Mask earned itself a 2-Star Rating. A assume younger potential users could obtain much better results with this product versus the older baby boomer demographic. .
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Buddy,
Thank you for taking the time to leave this review.
We're so sorry to know that your Shark CryoGlow did not meet your expectations as you've not seen results after 4 weeks of use. We will absolutely forward your thoughts to our department in charge, so we can consider them on future developments.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use, Overall performance, Skin improvement
Rated 5 out of 5 stars
Spa Results at Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mask! The cooling and LED combo feels great and noticeably reduces puffiness and improves my skin. Easy to use and super effective!
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Battery life
Rated 4 out of 5 stars
Pleased
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: build quality and light quality, good fit for all face shapes, easy to use, the results have been really good but I also added Olay retinol 24 to my routine so idk about the mask itself but with the combo I guarantee results and I’m only 4 or 5 days in. Cons:battery life is poor (between 4 to 6 uses per charge) you can save battery by turning off cheek cooling, idk the battery life with it off I just barely started turning it off. The freezing element makes the fans turn on so it can be loud as well. You can turn off the fans by turning the freeze part off . It makes a min for fans to turn of btw. Overall I’m please but not recommending it to anyone unless you have disposable income and into skincare
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best face mask I have used!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried various masks and nothing seemed to quite work. While this one is more expensive I would highly recommend to anyone who is looking for good light therapy for the face. I use the blue light for my acne prone skin and combine it with the cooling under eye feature
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Easy to use Red Light Mask
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Easy to charge and use. I've not been using it long enough to see results yet but the research shows red light will hep with fine lines and wrinkles so I'm using several times a week. Love the cold process under my eyes has it's refreshing when you wake up and reduces puffiness!
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Anti-aging made simple! Restore your collagen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried many infrared light anti-aging devices. This by far is the most effective and the simplest one to use. I love using the remote and can switch between colors. In addition, the cooling pads under the eyes are wonderful and eliminate puffiness and dark circles. I highly recommend this item. Shark is a high quality brand. Excellent.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Worthwhile Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very well packaged upon receipt. It is easy to use and results, so far, are great. The routines are quick and easy to manage. Very happy with product.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very cool and comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eye cooling pads really set this mask apart from any others! The mask is also easily adjustable for different sized heads, and we use it every night. Definitely notice a difference in my skin after wearing for a few weeks.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend Rated 5 out of 5 stars
I don't know why but I love this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again succumb to social media influence and needed a red light mask. I am an elder millennial who is trying to hold off on aging. I have seen a lot about red light therapy and its benefits. I saw lots of different brands recommended and a lot dermatologist doing recommendations and the shark cryoglow was recommended. I bought and have used this product for 3 months now. I use it every morning after I wake up. I use both the anti aging and skin clearing cycle. It's not recommended to do both but it's what I choose. Each session while keep track of how many sessions you do. I am over 90 for both. The skin clearing emits blue lights and last just over 8 mins and the anti aging is red light and lasts just over 6 minutes. I think the lights are helpful to wake me up the in the morning, Plus they have the underage cooling pads which you can control the temp from off up to max. The positives of the mask is it's portable, not too heavy and quick. Only negatives are the battery isn't super strong lasting just 5 cycles before needing to recharge and the eye patches can leave marks on your face. So when I do it in the morning I do get marks on my face but they do subside while getting ready, I can't put my finger on why I feel like its working so well but my breakouts are little to non and and fine wrinkles do seem to improve. I don't know if its a gimmick but I am glad I got this product.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best mask ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mask is amazing! 10/10. The under eye cooling is so relaxing and I love that this doesn’t feel like cheap plastic either.
I would recommend this to a friend Rated 5 out of 5 stars
Shark - CryoGlow Anti-Aging Face Mask
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this mask consistently for about a month now and I’m honestly really impressed with the results. The skin clearing option has become part of my nightly routine, and I’ve noticed a visible improvement in my skin texture and overall clarity. My breakouts have calmed down, redness looks reduced, and my skin feels smoother and more refreshed in the mornings. The cooling under-eye feature is also super relaxing after a long day and helps me look less tired. I like that the treatments are easy to use and don’t take much time, so it’s been simple to stay consistent with it. The mask feels comfortable to wear, and the remote makes it convenient to switch between settings. After a month of regular use, my skin definitely looks healthier and more even-toned. I’m really enjoying this product and actually look forward to using it each night.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for about a week and already see improvement. Its easy to use and convenient.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend - Pros mentioned:Ease of use, Fit
Rated 4 out of 5 stars
Great Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased that this mask was easy to fit. It is easy to use. I also like the under eye cooling pads and the ability to adjust the level of coolness and also the ability to use alone later in the day. I have only used for a week, so I do not know if I will get the results I am looking for as it takes at least 8 weeks to make that assessment.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product. It delivers on its promises. Easy to use
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend Rated 5 out of 5 stars
Amazing LED mask!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Shark CryoGlow! It’s super easy to use and the cooling under-eye feature feels amazing. My skin feels refreshed and looks brighter after using it. I also love that I can easily incorporate it into my skincare routine at home. Definitely one of my favorite beauty purchases! Highly recommend! ⭐️⭐️⭐️⭐️⭐️
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend- Pros mentioned:Skin improvement
Rated 5 out of 5 stars
Do not regret it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Valentines Day gift for my girlfriend. Was skeptical to buy at first because of the price but it works. Her skin is clearier and shes been making me use it as well. With consistency it does what it’s supposed to do. Lotion afterwards is recommended because it does dry your skin a bit, not too much but just put a little on.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend Rated 5 out of 5 stars
Obsessed with cooling eye effect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Shark led mask, specially the eye cooling effect, I also love that you can turn the cooling off or just use the cooling by itself. After a month you can see a big difference, definitely getting one for my mom for her birthday.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Weight
Rated 5 out of 5 stars
Shark CryoGlow Mark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mask! I use it every night. The only downside is that it’s a bit heavy for me. Other than that, I absolutely love it!
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend - Pros mentioned:Overall performance, Skin improvement
Rated 5 out of 5 stars
Face Mask
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We’ve only had it for about 2 weeks now, and we can already notice a difference in our skin.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend - Pros mentioned:Fit, Overall performance
Rated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Fits well and charges easily! Definitely recommend.
This review is from Shark - CryoGlow Under- Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Blue Frost
I would recommend this to a friend











