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Customer reviews

Rating 4.8 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of this product, frequently noting visible improvements in skin glow and the convenience of its user-friendly design. While many appreciate the effective cooling feature and comfortable fit, some users have expressed concerns regarding the battery life. Additionally, a small number of customers mentioned that the device can be somewhat heavy or noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 245 reviews
  • Pros mentioned:
    Skin improvement

    Rated 5 out of 5 stars

    Love This Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this funny looking device! Like many women, my age, I worry about wrinkles and facial sagging. I have been using this now for a couple of weeks once a day, and I can totally see the difference. I feel like my skin is tighter and healthier looking the emerging jowls have disappeared. I'm a believer in red light therapy and this mask is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very versatile, my wife liked the eyes therapy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, my wife loves it, she uses it every night.

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Mask

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and she liked it a lot. It really improves the skin. The only bad thing is the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling feature, Skin improvement

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Shark CryoGlow LED face mask for a few weeks now and I honestly love it. My skin feels smoother, the breakouts have calmed down, and I swear the fine lines around my eyes look softer. The cooling feature is super relaxing too. It’s a little bulky, but totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I am loving it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to get this since it was out of stock. I'm glad I kept watching because I was able to get it. I am loving this! It's only been a week but I am already seeing a difference in my face. A little expensive up front but the results over the time is going to be well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love itt!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Did so much for my skin!! Has so many options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kristy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not seen remarkable changes because it is still new, but I feel like it has good coverage. I really enjoy the cold pads under the eyes. I have been using every night since I received it, and I am looking forward to comparing my pictures in couple months. The fun part is scaring the kids with the mask on at night!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    You can find better, cooling eye pads = gimmicky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to try this mask after seeing it all over social media, but overall I think it’s just okay—especially for the price. The design is sleek and comfortable, and I do like the cooling under-eye pads, but the fan is surprisingly loud during use and kind of distracting. (esp for a feature with questionable skincare effectiveness) The red light therapy works, but it’s hard to tell how strong the light output really is. I didn’t feel the same “afterglow” or plumping effect I usually get from more powerful LED masks. It looks high-tech, but feels more gimmicky than game-changing. Might be a decent intro option, but not the most effective long-term investment in skincare.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Grayson,

      Thank you for sharing your thoughtful review of the Shark CryoGlow LED Face Mask. We’re glad to hear you found the design sleek and comfortable, and that you enjoyed the cooling under-eye pads. That said, we appreciate your honest feedback on the fan noise and perceived effectiveness of the LED therapy.

      We understand that when investing in skincare technology, both performance and sensory experience matter. Your insights are valuable and will be shared with our product team as we continue to refine our offerings. If you have any questions or would like assistance exploring other options, our Customer Care team is here to help at 1-855-427-5127.

      Kind regards,
      Shark Beauty

  • Rated 5 out of 5 stars

    Wife uses it daily

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mask feels like a really nice at-home skincare upgrade. The under-eye cooling feature is super refreshing, especially in the morning or after a long day, and it actually helps reduce puffiness. The LED therapy is easy to use and fits well into a routine without taking too much time. It’s comfortable to wear, not too heavy, and the design makes it feel like a premium product. I’ve been using it consistently and my skin looks a bit brighter and more even overall. It’s definitely more of an investment, but if you’re into skincare, it’s worth trying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im feeling younger already

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok i guess not enough time has passed for me to praise the red light therapy but the cool under eye feature is definitely giving me noticeable results after a few days. The red light on the other hand will take about a month or so to see results. You can feel it on your skin as you use it. Almost feels like being out in the sun. I have a scar ive had since childhood above my eye. Lets see if it does anything to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great spouse gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase for my wife. She absolutely loves it and how quick and easy it is to use. Doesn’t have to stay plugged in and remote can attach to your clothing so it isn’t dragged around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark LED face mask

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing, after three weeks of using, I got compliments on my skin, said my skin is glowing, very happy with my purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling feature, Overall performance

    Rated 5 out of 5 stars

    shark led

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved this amsk and started seeing a difference after a couple of weeks, i love the undereye cooling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Skin improvement

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My skin looks amazing and the cooling is great to have in the mask

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Results pending.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I’ve noticed a difference, but it is comfortable and the programs are easy to use. You can get several sessions on one charge. I’m happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this mask for sometime now and I love it. Its like a facial at home. I use it for acne and for fine lines. I notice a slight difference for fine lines but it helps for my acne.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling feature

    Rated 5 out of 5 stars

    top of the list

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had several led red light therapy devices and this by far is at the top of my list for gadgets. the cooling eye pads are a refreshing bonus and the remote is easy to set on the program you want to use. i find using it while laying down is the most comfortable but it can definitely be used while standing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what the wifey wanted and works perfect. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product about 17 times. So far, I love it. I appreciate that there are timers that do the work for you. Honestly, if it was up to me, I would leave it on all night for faster results. Anyway, do not have any complaints. I feel like it stays charged for about 5 sessions and then needs to charge. I'm loving my new toy and totally recommend.

    I would recommend this to a friend