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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of this product, frequently noting visible improvements in skin glow and the convenience of its user-friendly design. While many appreciate the effective cooling feature and comfortable fit, some users have expressed concerns regarding the battery life. Additionally, a small number of customers mentioned that the device can be somewhat heavy or noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 245 reviews
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it and she really likes how many settings it has for different uses...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, with multiple settimgs, good results so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beauty mask

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got it she uses it all the time she loves it and also bought another one for my daughter-in-law‘s birthday

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Love This!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I got this product, and I love it! It is on the pricier side, but It’s worth it in my opinion. I love this product it’s easy to use and it’s a great new permanent addition to my skincare routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Cryoglow Mask

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for acne and tight skin. Recommend for any skin type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Wife Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seems to be working as advertised, we were a little skeptical at first, but if you use it regularly, it does help with the skin and really does do a good job. We were very surprised with the cooling feature, however, it does it, it seems like the latest technology for cooling under the eyes, really amazing product and well worth the amount we spent on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our daughter for her 20th birthday. She’s used it nightly and has noticed a positive difference in her skin already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Cryoglow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! Helps with eye bags and noticeable smoother skin. I’ve done 24 sessions so far and can see results!

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good! This light therapy mask gives me the prettiest, healthiest glow. Totally obsessed. Helps completely with the tired mom eye bags lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharks Amazing Results at Home Treatment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mask is an amazing skin care treatment and game changer, i love the technology Shark has implemented into their LED mask ,for an at home treatment , with full spa treatment benefits, , and results you would want to see in an at home treatment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this mask !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mask. My facial gal asked what I had changed in my skin care routine and when I told her she said, keep it up!

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement

    Rated 5 out of 5 stars

    Amazing Mask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at after only 3 days how much it has minimized my wrinkles and how smooth my skin looks. My husband say my face has a youthful look!

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement

    Rated 5 out of 5 stars

    Men and Women need to try this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mask and I can see improvements in just a month. Men and Women need to try this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really well built. The cooling feature feels very nice and I believe is an effective way to give your skin a boost, just don't expect huge changes...maybe a 10 to 15% of improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement

    Rated 5 out of 5 stars

    Love the Mask!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my girlfriend, she absolutely loves the product and uses it all the time. Have noticed her skin clearing up progressively!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very goood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good product, super easy use, very good gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product.. not sure it is worth the price.. have been using for 2 weeks now.. also needs frequent charge…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Red Light Therapy Mask

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Shark red light therapy mask. It has really helped my hormonal acne and overall skin appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shark skin 2025

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relaxing. Optimistic. Seeing results - shark always delivers Noticable results even without the the expensive upscale brand daily firming face lotions Family member shares and sees huge results in acne - saves time and money and better than using lots of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mask. It comes with extras which make it easy for other people to use as well. Great buy

    I would recommend this to a friend