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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of this product, frequently noting visible improvements in skin glow and the convenience of its user-friendly design. While many appreciate the effective cooling feature and comfortable fit, some users have expressed concerns regarding the battery life. Additionally, a small number of customers mentioned that the device can be somewhat heavy or noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 245 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice and comfotable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my girlfriend and she loves it. Says its very comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been using for 2-3 months and experience has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement

    Rated 5 out of 5 stars

    Works good for pimples

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed my skin cleared up after 2 weeks of daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for clear skin and noticeable improvement in skincare

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark mask is worth it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Have so much fun adding this to my routine everyday! Definitely worth the price! I will say it does tend to die a little fast but if you’re on top of charging your device every night or every other night you should never run into a problem!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mask, it has great features and has made a difference

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Facial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The esthetician who performs my facials suggested that I get one for home. I found this product and thought it was a reasonable price. It’s easy to use, and I’m hoping to see some results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark mask

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for my wife. She absolutely loves it. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great clears your face up. Charged fast and stuff

    I would recommend this to a friend
  • Pros mentioned:
    Cooling feature
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing, glad i bought it

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought this for the anti-aging benefits, but love the under eye cooling feature. I feels so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I tried many that I bought online. This one is the best I ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement
    Best Buy Employee

    Rated 5 out of 5 stars

    Its amazing— buy it!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Ive been using this for only like 3 weeks and im truly obsessed. My skin looks amaIng already!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition to my Beaty routine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this mask and under eye cold patches are the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i using everyday i love it Absolutly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This actually works. My only concern is.. make sure you dbl moisturize!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skin clearing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good investment for anyone needing a boost for their skin!

    I would recommend this to a friend
  • Pros mentioned:
    Skin improvement

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. my wife uses it everyday. more glow in her skin.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. I find it relaxing at the end of the day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my mask. I have seen a difference right away.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your review!
      We're so pleased to hear that you're loving your mask and noticing visible results right away. It's always rewarding when a product delivers quick and noticeable benefits. Thank you for sharing your experience with us!

      Kind Regards,
      Shark Clean

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift for the wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife. And she says that it is effective and she is enjoying using it.

    I would recommend this to a friend