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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 395 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers have good things to say about the Cyclone PET Handheld Vacuum, particularly its strong suction power and overall performance. Many appreciate its portability, lightweight design, and convenient size. The battery life receives positive feedback, and some users find it effective for pet hair removal and appreciate the useful attachments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 395 reviews
  • Rated 5 out of 5 stars

    Good house hold helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my mother in law and she loves it, great for easy quick clean ups and getting in spots a normal vacuum may be hard too get.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Shark vacuum with attachments

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful hand held vacuum. Home or car ready.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Toni C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget, easy to store, charge, and use, especially in small areas

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    My shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up great. Best Buy i making me add unnecessary words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIVYANG SHETH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for both car and house...good quality and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Cyclone Car Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark Cycling Car Vacuum works pretty well for size

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark Cyclone PET Handheld Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Shark Cyclone PET Handheld Vacuum. It sucks. It really sucks. It sucks a lot more than I thought it would. But in a good way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum! It works perfectly and the price can’t be beat. Super convenient for those quick cleanups when you don’t want to haul out the full-size vacuum. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad got on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction isnt what I expected and honestly either is the run time but other then that its ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great I use it to remove cat hair and dust from our carpet treads on the stairway (we have 5 cats) this thing is awesome. It leaves the stair treads looking brand new. I am truly amazed. Great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing–Not Enough Suction,messes come back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Shark Cyclone PET Handheld Vacuum specifically to tackle pet hair and scattered litter, but it hasn’t lived up to the hype. While it looks sleek and is easy to hold, the suction power is noticeably weak, especially on anything that’s not light or loose. It struggles with heavier debris and doesn’t perform well on rugs or textured surfaces. One of the most frustrating issues is that debris often falls back out after I’ve just vacuumed an area. I’ll think I’ve cleaned a spot, walk away, and notice crumbs or litter falling right back out of the nozzle, leaving me with another mess to clean. This defeats the purpose of having a quick grab-and-go vacuum. Other reviews echo my experience: Many users note disappointing suction, especially for a model marketed as "PET" capable. Several mention issues with debris falling out after the vacuum is turned off or tilted. Others have also said it doesn’t pick up litter or hair from carpets or mats very well, and only works decently on hard floors. Positive feedback mostly centers on the lightweight feel and ease of use, but unfortunately, those benefits don’t outweigh the performance shortcomings for me. For the price and the fact that it’s branded as a pet-specific tool, I expected much better. I wanted something that could handle daily quick cleanups around litter boxes and furniture, but this vacuum just isn’t cutting it. Bottom line: If you're buying this for pet hair or litter cleanup, you may want to consider other options with stronger suction and a better containment design.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Diane,

      Thank you for taking the time to share such a detailed review of the Shark Cyclone PET Handheld Vacuum. We’re sorry to hear that the performance hasn’t matched your expectations—especially when it comes to suction power, debris containment, and effectiveness on pet hair and litter.

      We understand how frustrating it is when a vacuum designed for quick pet-related cleanups doesn't deliver the reliable results you were hoping for. Your feedback about debris falling back out of the nozzle and the challenges with rugs and textured surfaces is incredibly valuable and will be shared with our product teams for review as we continue improving our handheld vacuum designs.

      We’d appreciate the opportunity to assist you further—whether that’s with usage tips, accessory recommendations, or exploring an alternative model that better suits your needs. Please don’t hesitate to reach out to us at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    I love Shark, but!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Shark, but this one is very disappointing. The suction is pretty good, not great and the battery life sucks.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Deanna,

      Thank you for your continued support and for sharing your feedback on the Shark Cyclone Pet Handheld Vacuum. We’re glad to hear you’ve had a great experience with Shark overall, and we appreciate your honest comments regarding this model.

      While it’s good to know the suction met your needs to some extent, we’re sorry to hear the battery life didn’t meet your expectations. We understand how important lasting performance is, especially for quick clean-ups.

      Your feedback is truly helpful and will be passed along to our development team as we strive to improve. If you’d like help exploring other models or have questions, our team is here for you at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    No more cat hairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got a cat and her hair is everywhere. Not anymore. This is easy to operate and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vacuum works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item excellent job works like a charm good value works really well

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hand held vacuum and lightweight. While the suction power isn’t that great it picks small pieces of trash up effectively. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark - Cyclone PET Handheld Vacuum with HyperVelo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Shark - Cyclone PET Handheld Vacuum with HyperVelocity Suction, PetExtract Hair Tool - Navy Blue. So far it is working very well. I have no complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    EXACTLY what I needed !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's EXACTLY what I needed. There a other handy attachments not shown in the pic. I own a long hair cat, and a car with black carpet. It will get lots of use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Shark vacuum portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for cleaning stuff in the car or house corner you can’t reach like dust

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hand vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little hand vacuum. The only issue I have is that it’s hard to switch on and off. I have had several of these and I thought they were all push buttons not switches.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great for the car

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sux in all the best ways. Couldnt ask for it to suck more than it does.

    I would recommend this to a friend