Customer Ratings & Reviews
- Model:
- CH701
- SKU:
- 6553116
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Maneuverability
Rating 4.6 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Cyclone PET Handheld Vacuum, particularly its strong suction power and overall performance. Many appreciate its portability, lightweight design, and convenient size. The battery life receives positive feedback, and some users find it effective for pet hair removal and appreciate the useful attachments.
This summary was generated by AI based on customer reviews.
Great for Everyday Cleaning!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this item for cleaning my desk, keyboard and my other furniture in my room daily. I have lots of animals and its perfect for dealing with hair and dust. Definitely recommend!!
I would recommend this to a friendIt's okay!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power goes down too quickly for me. I like the charger because it is the USB C type.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for your review of the Shark Cyclone Pet Handheld Vacuum. We’re glad to hear you like the USB-C charging, though we understand your concern about the battery running down too quickly. Your feedback is important and will be shared with our product teams as we continue to look at ways to improve.
If you’d like to review this further with our team, please don’t hesitate to contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Good for quick pickups
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little disappointed, it doesn't seem as powerful as my old Shark that died of "old age" But it works
I would recommend this to a friendHorrible battery life.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to charge it twice to get one task done. I like its small compact style but it definitely doesn’t make up for what you’re giving up for it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
Handheld vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This package was opened and is missing everything but the vacuum
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi
Thank you for bringing this to our attention.
We're very sorry to hear that your Handheld Vacuum arrived in a condition that didn’t reflect the brand-new quality you expected. That’s not the experience we aim to deliver, and we understand how concerning it must be to receive a unit that appears to have been opened and is missing items.
We recommend reaching out directly to Best Buy regarding the condition of the item upon delivery, as they manage product fulfillment. In the meantime, if you need any assistance with product setup, documentation, or checking for missing components, our team is here to help. Please give us a call at 1-855-427-5127.
Kind regards,
Shark Clean
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it always turns off always have to keep turning it on back and on and off not very good at picking up either
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Angelic,
Thank you for sharing your experience with the Shark Cyclone Pet Handheld Vacuum. We're really sorry to hear that you've had to deal with the vacuum repeatedly turning off and that it's not performing as well as expected with pickup.
That’s definitely not the experience we aim to deliver. Consistent performance and powerful suction are at the heart of what we design for, especially for pet households. We’d love the chance to turn this around for you and look into what might be causing the issue—whether it's a power connection, filter maintenance, or a product concern we can help resolve.
Please reach out to our team at 1-855-427-5127, and we’ll be happy to troubleshoot this with you or explore options that better suit your cleaning needs.
Kind regards,
Shark Clean
Sucks but not in a good way
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless, not sure how it has so many rave reviews. Battery life is pathetic and the only pet hair it seems to catch is what is stuck to the bumpy pet attachment. It picks up ok on say hardwood or very short carpet but anything with texture or thickness, it sucks... But not in a good way.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there, thank you for your review. We’re disappointed to hear about your experience especially that you found the vacuum worthless, the battery life pathetic, that it barely picks up pet hair except what sticks to the bumpy pet attachment, and that it only performs acceptably on hardwood or very short carpet while struggling on anything with texture or thickness. This isn’t the experience we want our customers to have, and it seems like a very frustrating situation. We understand how frustrating this must be, and we’re eager to help. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean
Short battery lofe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks dirt up pretty well but the down side is the battery life is limited. Battery does not last “long” at all for the price.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Tenisha,
Thank you for sharing your experience with the Shark Cyclone Pet Handheld Vacuum. We're glad to hear you're satisfied with its suction performance, but we understand your concerns about the battery life, especially in relation to the value you expected.
Battery life is a key focus in our cordless designs, and feedback like yours helps us identify where improvements can be made. If you’d like assistance in optimizing battery performance or exploring other models that might better suit your needs, our team would be happy to help at 1-855-427-5127.
Kind regards,
Shark Clean
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is perfect for cleaning out the car and also in tight small spaces where a normal vacuum does not fit. I am impressed with this Shark product.
I would recommend this to a friendHandheld shark vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what you expect from a handheld vacuum. Works fine but don’t expect high
I would recommend this to a friendOk, but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for price, but the suction is not very powerful to remove pet hair/fur as intended
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Andrea,
Thank you for sharing your feedback. We understand how important strong suction is for tackling pet hair, and we’re sorry to hear this model didn’t meet your expectations in that area. Your input is valuable and helps us improve our products. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery does not last too long. Suction is ok.
I would recommend this to a friendShark Handheld Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old handheld died. We bought the Shark since we had another Shark previously and liked it.
I would recommend this to a friendhand held vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for small light cleaning. Wish dust cup opened from an automatic button ontop. It gets the job done for what i need tho. Liked my handheld Shark better.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for sharing your thoughts! We are sorry to hear that your experience with the Shark Cyclone has not been the best. We will relay your feedback to our product development teams for future consideration. If you have any questions or require assistance, please feel free to call us at 1-855-427-5127, and we will be glad to help.
Kind regards,
Shark Clean
It’s ok!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charge doesn’t last as long as expected, but it does clean well.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the charge doesn't last as long as expected. We will absolutely share your feedback with the relevant teams for consideration on future products. If you feel your handheld vacuum is not functioning as it should, please do not hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Small and efficient!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I use it for everything, I am totally satisficed with it.
I would recommend this to a friendShark handheld vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for very small jobs. It's does that and then some.
No, I would not recommend this to a friendMy experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a dog mom and its such a hassle to find a perfect vacuum that can absorb all the dog hairs this item is so amazing !
I would recommend this to a friendPoor battery, but good vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum cleaner performs adequately overall, but its short battery life significantly limits its usefulness. The battery lasts only 15 minutes, which is insufficient for most cleaning tasks. Once the battery is depleted, you must wait for it to recharge before you can continue using the vacuum. This interruption can be quite inconvenient and time-consuming. Additionally, the vacuum cannot operate while plugged in and charging, further diminishing its practicality. To summarize, while the vacuum has the potential to be a good product, the limitations of its battery life and the inability to use it while charging make it less effective for extended or thorough cleaning sessions.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the battery life on your handheld vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work very well and price is good but runing time is little low
I would recommend this to a friend