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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 396 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the Cyclone PET Handheld Vacuum, particularly its strong suction power and overall performance. Many appreciate its portability, lightweight design, and convenient size. The battery life receives positive feedback, and some users find it effective for pet hair removal and appreciate the useful attachments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 396 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great. Picks up like it should. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the excellent service and products, i recommend shopping at Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Hand-held Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hand-held vacuum cleaner. I love it and worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least this came on time and very useful. Good product for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark-cyclone pet vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be more powerful, getting short hair out ouf sofa from a white and a black Boston terriors is difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    is ok product i can be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the vacuum works well does the job but i think i needs more suction for available to ve a 5 star product overall does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark hand held vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums well but only if it's minor accidents made by the kids. It last a very minimum of 15 to 20 min battery life.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for sharing your experience with us. We understand your concern regarding the limited battery life. If there’s anything else you’d like to share about your thoughts on the product, we’d love to hear from you. Please feel free to give our team a call at 1-855-427-5127, and one of our product specialists will be happy to assist you. In the meantime, we’ll be sharing this feedback with our development team for consideration in future improvements, as we truly hope we can continue to be a trusted brand in your home. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.

      Kind regards,
      Shark Clean NA

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Excellent car vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does excellent job on car mats. The crevice tool does wonders

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome little vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable vacuum is perfect for car or home, I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a handheld to pickup small dust and pet hair around house and clean our cars. Unit works ok but wish the suction was a little stronger.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction, I use it in my car and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The vacuum cleaner that works even at a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very exceptional at getting rid of dirt and grime in the corners of my couch it’s never looked better

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Battery does not last very long

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to vacuum out the vehicle. Not as strong as we were hoping, but handy it is so small.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't completely happy with your CH701. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Little sucker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Just needs a. Wall mount. To charge it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine for small tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery didnt last much. Have to recharged to finished cleaning the car and the suction not powerful enough

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you so much for your review, Cadie!
      We're sorry to hear the battery didn’t last long enough to finish cleaning and that the suction power wasn’t quite strong enough. If this issue persists, please don’t hesitate to get in touch with our Customer Service team by calling 1-800-798-7398. Your feedback is invaluable, and we’re grateful for the opportunity to make things better. We are available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. ET.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Very light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very light weight, and ok suction not the best do t recommend if you have kids but regular clean up is good.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    A little hyperbole

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Cyclone” is a little optimistic, but it does work as a hand held vacuum.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for Everyday Cleaning!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I use this item for cleaning my desk, keyboard and my other furniture in my room daily. I have lots of animals and its perfect for dealing with hair and dust. Definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    A little disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as effective as other handhelds that I've had in the past. I just hope it last longer than the others. I like the portability of the vac.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this within the first week. After charging it and trying it out, it worked briefly at first then would not turn on so I returned this since it seemed unreliable after just a couple weeks. I will stick to corded I guess. Don't know true cleaning ablility since it did not work.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for sharing your experience with us, we understand how disappointing it can be when a product doesn’t perform as expected which led to a return. For future reference, if you encounter any issues with your unit, we encourage you to reach out to us first for product support, as our specialists can often help troubleshoot and resolve concerns quickly. Please feel free to call us at 1‑855‑427‑5127, where one of our product specialists will be happy to assist. We're available from Monday to Friday 9 a.m.–9 p.m. ET and Saturday 9 a.m.–6 p.m. ET.

      Kind regards,
      Shark Clean NA