Customer Ratings & Reviews
- Model:
- CH701
- |
- SKU:
- 6553116
Customer reviews
Rating 4.3 out of 5 stars with 371 reviews
(371 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Cyclone PET Handheld Vacuum, particularly its strong suction power and overall performance. Many appreciate its portability, lightweight design, and convenient size. The battery life receives positive feedback, and some users find it effective for pet hair removal and appreciate the useful attachments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GREAT SUCTION
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT VACUUM, I LOVE THAT IT'S RECHARGABLE!. SO IF THE JUICE RUNS OUT, I JUST PLUG IN FOR A BIT AND ITS READY TO CLEAN SO MORE!
I would recommend this to a friendRated 4 out of 5 stars
Could be a little stronger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with purchase. Could suction a little better.
I would recommend this to a friendRated 3 out of 5 stars
Nice light handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light but not so powerful, need a better battery
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Vipin,
Thank you for sharing your thoughts on the Shark Cyclone Pet Handheld Vacuum. We’re pleased to hear you find it lightweight and easy to handle, but we’re sorry to learn that the suction power and battery life didn’t meet your expectations.
We truly value your feedback, and it's helpful for us as we continue to improve our products. If you haven’t already, we’d recommend reaching out to our team at 1-855-427-5127—we’d love to take a closer look and see how we can support you further.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Hand vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas present so can’t comment on usage
I would recommend this to a friendRated 3 out of 5 stars
Disapointing suction
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return bc suction was inadequate. Disappointed in the
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thanks for sharing your review.
We're sorry to know that your Shark Handheld vacuum does not have great suction performance, and as a result you decided to return it. We understand how disappointing this can be. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Hand Vacuum Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hand vaccum is good made. Easy to clean inside the car, sofa and any hard to reach corner.
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good handle vacuum cleaner for all my cleaning……..
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I have to say is YES! Best vacuum ever! I love shark!
I would recommend this to a friendRated 2 out of 5 stars
No power
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this looking at reviews and the brand name. It is underwhelming at best. It feels cheap and has poor suction. It's a big disappointment! It was cheaper than other brands however, I don't even feel like i got my money's worth.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Honles,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Shark Cyclone did not meet your expectations and you're not happy with this product. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, excellent quality. The delivery was fast, very good service.
I would recommend this to a friendRated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very powerful, i thought it was gonna be more. The attachments are not what i thought they would be
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but the battery life is not what I was expecting. It maybe last 2 hours, depending on what you are using it for.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review on the battery life for your handheld vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Eduardo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I could have made. Good cleaning
I would recommend this to a friendRated 1 out of 5 stars
vacuum stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The vacuum stopped working after only 20 days of light use. I really expected it to last much longer for the price. Tried basic troubleshooting, but nothing helped. Definitely wouldn’t recommend
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience. We’re sorry to hear that your Cyclone vacuum stopped working after only 20 days of light use. This isn’t the experience we want our customers to have. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to assist you further.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Not strong
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems too work pretty well but does not have very strong suction in some instances
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
No happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was ok. Didn’t have the best suction for dirt in my car. I had to go over the floor mats several times.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jenn. Thank you for sharing your feedback. We’re sorry to hear the suction didn’t meet your expectations for cleaning your car. While Shark vacuums are designed for strong performance on household surfaces, car interiors can sometimes require specialized attachments or settings for optimal results. We appreciate your input and will share it with our product team. If you’d like tips on maximizing suction or using accessories for car cleaning, please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help you get the best experience possible. Kind Regards, Shark Clean.
Rated 1 out of 5 stars
Not Impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this is very weak, not powerful so therefore doesn't work well for what I need it for, which is to continually clean out my large SUV with my little children making a mess of it. I have used other handheld vacuums for just a fraction of what this costs, but they have had higher volts and worked way better, so for this price, definitely not very satisfied. Also, the first one I got, I plugged in once to charge, and then the charger broke off into the charging port into the vacuum, I had to go in and get a new unit without even being able to use the first one.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Cyclone PET Handheld Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Reminded me of the dirt devel I bought that wasn't what I needed either. Quality was fine and worked ok, just wasn't what we needed
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Big disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just doesn’t pick up. A big disappointment. I have an upright shark vacuum & love it but this one is worthless
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Patty,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the Cyclone may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
shark pet handheld vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did work but not for too long. don't know if its the brand or the product.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Aaron,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Cyclone Pet. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean