Customer Ratings & Reviews
- Model:
- CH701
- |
- SKU:
- 6553116
Customer reviews
Rating 4.3 out of 5 stars with 372 reviews
(372 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Cyclone PET Handheld Vacuum, particularly its strong suction power and overall performance. Many appreciate its portability, lightweight design, and convenient size. The battery life receives positive feedback, and some users find it effective for pet hair removal and appreciate the useful attachments.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
shark pet handheld vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did work but not for too long. don't know if its the brand or the product.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Aaron,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Cyclone Pet. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Baby vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It diesnt have as good of suction i thought it would..plus it diesnt pick up dog fur like it saud it does..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Useless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 min of run time only, couldnt even vaccume my car in single charge. I have X3 2022.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Amit,
Thank you for bringing this to our attention. We understand how disappointing it must have been that your Cyclone didn’t meet your expectations for runtime. The average runtime for this model is around 10 minutes, which is normal for its design. Your feedback is valuable, and we appreciate you taking the time to let us know.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Shark handheld Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not in love w this Shark handheld vacuum . I prefer my Bissell handheld vacuum. The power could be better and attachments seem cheap.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review. We're so sorry to hear that your experience with your Shark Cyclone has not been the best. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your unit, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Disappointing For Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just did not seem to have the power it should have had.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Eddiye,
Thank you for your feedback. We’re disappointed to hear the product didn’t seem to have the power you expected. This isn’t our usual standard, and we completely understand how frustrating this must be. Your comments will be relayed to our internal team for improvement, and we truly hope you’ll consider choosing us again in the future.
Kind Regards,
Shark Clean
Rated 2 out of 5 stars
It is okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay. I wish the suction was stronger as I was not able to use on my car carpet.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Yancy,
Thank you for sharing your feedback on the Shark Cyclone Pet Handheld Vacuum. We're glad to hear it's been useful overall, though we understand your disappointment with the suction strength—especially when trying to clean car carpets, which can be more demanding.
Your comments will be shared with our product team as we continue to improve performance across various surfaces. If you'd like help selecting a model better suited for deep cleaning automotive interiors or heavier debris, feel free to contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Meh... works ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction level is ok but battery doesn't last very long.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several Shark vacuums over the years. Upright canister (fantastic), rechargeable stick vacuum ( amazing). When I needed a small handheld, I chose this one. The pet attachment is clunky and does not operate smoothly. The small tool is ok, but overall I am very disappointed with this vacuum. Sadly, it is too late to return it. It came while I was out of town and this is the first time I have had the chance to use it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum with HyperVelocity Suction. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working and charging after 9 months. I tried contacting shark but not worth the hassle.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Nanny,
Thank you for sharing your experience, and we’re truly sorry to hear that your vacuum stopped working and charging after just 9 months. That’s understandably frustrating, especially when reaching out for support didn’t feel worth the hassle.
We’d still encourage you to explore warranty options, as your vacuum may be covered. You can contact our customer service team directly at 1-855-427-5127, and they’ll be able to assist you further with warranty claims or troubleshooting. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean.
Rated 1 out of 5 stars
Not good removing things like flour
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a flour spill & it wouldn’t get most of it up. I had to wet the floor to remove the rest after a broom & dustpan. Maybe it’ll work well in my car
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Alexa,
Thank you for sharing your experience with the Shark Cyclone Pet Handheld Vacuum. We’re sorry to hear it didn’t perform as expected with the flour spill, especially when dealing with finer debris on hard surfaces.
While handheld vacuums like this one are designed for smaller messes and targeted cleaning, we understand how important it is for them to be versatile. We hope it proves to be more effective for use in your car, and if you’d like assistance with getting the best results or exploring other models, please don’t hesitate to contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Don't waste your money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work like a shark should. I expected so much more from this product. Does not do the job!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your Shark vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Very poor quality Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor suction. Takes like 3 hours to charge and using it for maybe 5-10 minutes at a time you might get 20 minutes runtime out of a fully charged battery.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Cyclone PET Handheld Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Don't bother, spend more money on a stick vacuum.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it didn't do what i needed it to do. The sucking power on this handheld was pretty weak and i just bought a Dyson stick vacuum instead
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were not happy with your vacuum cleaner. We will absolutely share your feedback on this Shark's performance with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Don’t buy it has no strength
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always bought this Dustbuster. They changed the model it’s poorly made. Now I went to close it, and the plastic piece came off.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Cyclone PET Handheld Vacuum with HyperVelocity Suction. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not a good vacuum. There’s definitely better ones out there. Would not recommend.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
Rated 1 out of 5 stars
Would not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item. The base for the item was not sturdy when the item was charging. Not great suction when initially trying it out.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your review on the Shark Cyclone PET Handheld Vacuum with HyperVelocity Suction. We are sorry to hear that you returned the unit due to the suction and the base not being sturdy. We appreciate you feedback as it helps us to improve our products. We hope you will consider Shark in the future.
Rated 1 out of 5 stars
This vacuum is junk do not buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is junk do not buy itWill you charge it up the cable is no good
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that your handheld vacuum isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Shark handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working in one day I threw the box out I have the receipt but no car to bring it back
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your handheld vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Pros mentioned:Battery life, Portability, Suction power
Rated 4 out of 5 stars
Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in between regular couch vacuuming with our golden retriever and his piles of hair. It gives a good cleaning of the couch covers so the amount on the clothes is minimized. Easy to use and empty, without taking from the task at hand. Doesn’t take much space and holds a decent charge
I would recommend this to a friend - Pros mentioned:Suction power
Rated 4 out of 5 stars
LOVEEEEE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very valuable. Would defenitlh buy again. For the price its a great quailty vacuem perfect for cars, small space. And cleaning up pet hair!!!!!! Amazingggg
I would recommend this to a friend