Customer Ratings & Reviews
- Model:
- CH701
- |
- SKU:
- 6553116
Customer reviews
Rating 4.4 out of 5 stars with 380 reviews
(380 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Cyclone PET Handheld Vacuum, particularly its strong suction power and overall performance. Many appreciate its portability, lightweight design, and convenient size. The battery life receives positive feedback, and some users find it effective for pet hair removal and appreciate the useful attachments.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don't bother, spend more money on a stick vacuum.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it didn't do what i needed it to do. The sucking power on this handheld was pretty weak and i just bought a Dyson stick vacuum instead
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were not happy with your vacuum cleaner. We will absolutely share your feedback on this Shark's performance with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Don’t buy it has no strength
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always bought this Dustbuster. They changed the model it’s poorly made. Now I went to close it, and the plastic piece came off.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Cyclone PET Handheld Vacuum with HyperVelocity Suction. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not a good vacuum. There’s definitely better ones out there. Would not recommend.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
Rated 1 out of 5 stars
Would not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item. The base for the item was not sturdy when the item was charging. Not great suction when initially trying it out.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your review on the Shark Cyclone PET Handheld Vacuum with HyperVelocity Suction. We are sorry to hear that you returned the unit due to the suction and the base not being sturdy. We appreciate you feedback as it helps us to improve our products. We hope you will consider Shark in the future.
Rated 1 out of 5 stars
This vacuum is junk do not buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is junk do not buy itWill you charge it up the cable is no good
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that your handheld vacuum isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Shark handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working in one day I threw the box out I have the receipt but no car to bring it back
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your handheld vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Pros mentioned:Battery life, Portability, Suction power
Rated 4 out of 5 stars
Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in between regular couch vacuuming with our golden retriever and his piles of hair. It gives a good cleaning of the couch covers so the amount on the clothes is minimized. Easy to use and empty, without taking from the task at hand. Doesn’t take much space and holds a decent charge
I would recommend this to a friend - Pros mentioned:Suction power
Rated 4 out of 5 stars
LOVEEEEE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very valuable. Would defenitlh buy again. For the price its a great quailty vacuem perfect for cars, small space. And cleaning up pet hair!!!!!! Amazingggg
I would recommend this to a friend - Pros mentioned:Portability, Suction power
Rated 5 out of 5 stars
My car vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum to clean my car. It’s very powerful easy to use and easy to clean. It’s the best vacuum for your money. I recommend it Ali
I would recommend this to a friend Rated 4 out of 5 stars
Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. It gets the job done with regards to pet hair.
I would recommend this to a friend- Pros mentioned:Suction power, Weight
Rated 5 out of 5 stars
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s light but strong. Great for cleaning cars with kids
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
The Vacuumator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld vacuum I have ever owned, Strong suction power to pick up dirt.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Excellent vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuums great. It has a long charge time so you can get the jab done in one shot. Lightweight so you don’t hurt your wrists!
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Excellent supplement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for sucking up crumbs and dust on tables, along room edges, hard-to-reach corners, and stairs. Excellent supplement!
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
very good vacuum cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent , I love, I recommend it, I am a taxi driver and I always have a clean vehicle.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked as described and easy to use. set up and charging easy
I would recommend this to a friend Rated 3 out of 5 stars
Attachment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The manual shows attachments that don’t exist. I tried topurchase the Passive Nozzle, item N, but Best Buy doesn’t sell it not do any other outlet.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review. We're sorry to hear that you have not been able to purchase accessories for your Shark Cyclone. In this case, could you please give our team a call at 1-855-427-5127? We’d love to help ensure you get the most accurate information regarding available accessories for your Shark.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Disappointed-Not Charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hand vac a couple of months ago and it worked fine for the most part. I went to use it the other day it's dead. It will not hold a charge. I've plugged/unplugged, etc.. tried everything and it's just dead. I went to look up past orders on Best Buy and it's mysteriously gone. Very frustrated. Was excited about this item and now I feel I just threw away my money.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Don't waste your time there is nothing like AMAZON
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience I ordered the product on the 26th and on the 29th an email arrived saying that there is a delay in the product, which is a lie, they are not going to send you the product that is just an excuse, also you cannot cancel until after 15 days, they will retain your money for 15 days even knowing that they will not honor the purchase, I called Customer service, you ask for a supervisor and they make you wait an hour so you get bored and then they hang up on you. don't waste your time with these stores, that's why there is nothing like Amazon, which is fast and if there is a problem they solve it instantly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shark vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Will not start. Very disappointed!! Loved the first one zi had.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your review on the Shark Cyclone PET Handheld Vacuum with HyperVelocity Suction. We are sorry to hear that the unit will not turn on. We would like to looking into this issue for you. Please reach out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.