Customer Ratings & Reviews
- Model:
- IW4626
- |
- SKU:
- 6643061
Customer reviews
Rating 4.5 out of 5 stars with 464 reviews
(464 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.9
Rating 4.9 out of 5 stars
Rated 1 out of 5 stars
Poor suction, clogs easily
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not worth the money. The associate assured me that it was a great vacuum for pet hair and dust. I think maybe for a very small apartment with minimal pet hair and dust it probably works fine. I have a cat and a bunny and this vacuum could not keep up with the fur. It would fill up and clog within 6 minutes of use, and this is with daily vacuuming. I don't recommend it at all. It also cannot pick up mid sized debris like the little dirt chunks.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your IW4626 Shark Detect Pro Cordless Vacuum is performing. We’d like to make sure everything is working as it should. Please give us a call at 1-855-427-5127, Mon – Fri 9 a.m. — 9 p.m. ET | Sat 9 a.m. — 6 p.m. ET so we can assist.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Flexible garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like it could work great. But I literally have to unclog the shaft multiple times per use. Everything seems to get stuck in the rigid tube area on the flexible elbow. I have had this since Black Friday and I bet I have had to take it apart 20 times already to try to unclog it. Don’t buy the flexible version!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .HelloBryanS. Thank you for sharing your experience. We’re sorry to hear about the repeated clogging issues you’ve encountered with the flexible version of your Shark vacuum. That’s definitely not the experience we want for our customers, and we appreciate you taking the time to let us know. We’d love to help troubleshoot this and provide tips to reduce clogging or explore alternative models that better suit your needs. Please reach out to our customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), and we’ll work to make this right. Kind Regards, Shark Clean.
- Cons mentioned:Clogging issue
Rated 1 out of 5 stars
Don’t buy it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this vacuum, doesn’t pick anything up, and clogs easily.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback. We’re disappointed to hear the vacuum's suction didn’t meet your expectations and that it clogs easily. We completely understand how frustrating this must be. This isn’t the experience we want for our customers. Please contact our Shark customer support team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right.
Kind Regards,
Shark Clean
- Pros mentioned:Battery life, Portability, Suction power
Rated 5 out of 5 stars
excellent little vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Good: - The suction power is excellent, and the Detect Tech feature is surprisingly smart — it automatically increases power when it senses heavier debris, so you get deeper cleaning without changing modes. - The auto-empty base is a game changer. It charges the vacuum and clears the dust bin after each run, which means far less mess and almost no hands-on maintenance between uses. - The PowerFins brushroll handles both carpets and hard floors well, and it does a great job preventing hair wrap — especially helpful for pet owners. - The built-in HEPA filtration helps trap allergens and fine dust, and the bright floor lights make hidden dirt stand out so you don’t miss anything. - Battery life is solid and more than enough for daily cleaning in average-sized homes and apartments. - The flexible wand and smooth steering make it easy to clean under couches, around furniture, and in tight spaces without feeling clumsy. - Setup is simple, and the vacuum feels lightweight and easy to maneuver. Paired with the auto-empty dock, it feels like a very modern, well-thought-out cleaning system. The Bad: - When the vacuum kicks into high suction or Boost mode, the noise level bumps up — not terrible, but noticeable. - Like most cordless vacuums, very fine dust on hard surfaces may take an extra sweep or two to fully collect. - Charging time isn’t particularly fast, so larger cleaning sessions are easier if you start with a full battery. - The dock is super useful, but it does take up a bit of floor space, so plan ahead where it will live. Overall: This vacuum setup feels genuinely convenient — strong cleaning performance, hands-free dust disposal, and helpful smart features that make daily cleaning easy. A few small quirks exist, but nothing that holds it back. For me, it’s an easy 5 stars and one of the most practical cordless systems I’ve used.
I would recommend this to a friend Rated 1 out of 5 stars
You will regret this purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate it 0 stars if I could. Mine will only hold a charge for maybe 5 minutes. I leave it on charge, make sure it is charging, then try to use it and it shuts down. I do Love the auto-empty system! But other than that. I would NOT buy this product!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there, thank you for sharing your feedback. We’re sorry to hear you’re experiencing issues with the battery life. That’s definitely not the performance we expect from our vacuums. We’re glad you love the auto-empty system, and we’d like to help resolve the charging problem. Please reach out to our Customer Care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), with your product details and proof of purchase. We’ll review your warranty coverage and assist with troubleshooting or replacement options. Kind Regards, Shark Clean
Rated 1 out of 5 stars
Don’t buy this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great the first week but then it got clogged once and never worked the same after. I tried to take apart every piece to see if there was an additional clog anywhere and found nothing. It still wouldn’t pick up anything.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Christian,
Thank you for sharing your experience with the Detect Clean & Empty Cordless Vacuum. We’re disappointed to hear that the vacuum’s performance changed after it became clogged and didn’t return to normal even after you checked for blockages. If you’re still experiencing this issue, please give us a call at 1-855-427-5127, and our team will assist you. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The self emptier was a huge bonus but this failed me. I have hardwood and area rugs. It did great on the rugs but the machine clogs and does vacuum the wood. I will be returning.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience with us. We’re glad to hear you enjoyed the self-emptying feature and how well it performed on your rugs, but we’re truly sorry to learn it didn’t meet your expectations on hardwood floors. That’s definitely not the experience we want for our customers. Your feedback about clogging and performance is very valuable, and we’ll make sure it reaches our product team for review. If you’d like, we can also help troubleshoot to see if there’s a quick fix before you return it. Just give our support team a call at 1-855-427-5127 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET). We’re here to help.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Obviously a returned vacuum that was delivered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the vacuum, but Best Buy. The vacuum was just delivered and I took the first piece out of the box that has dog hair/fuzz/dirt on it so obviously this was returned. So mad right now!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello AmyB. Thank you for bringing this to our attention. We’re so sorry to hear that your Shark vacuum arrived in this condition. We understand how frustrating it is to receive a product that appears to have been previously used; this is not the experience we want for our customers. If you need any assistance with purchasing a Shark vacuum, we’re here to help. Please reach out to us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET) , and we’ll gladly support you. Kind Regards, Shark Clean.
- Pros mentioned:Battery life, Overall performance, Suction power
Rated 5 out of 5 stars
great vacuum with great flexibility
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a love and hate relationship with stick style vacuums and too be honest mainly falls on the hate line. I had two major problems with the suction power was not great and battery life was also not good. So I’m very happy to report that this Shark vacuum solves both of those issues. The box says battery can last 60 minutes and even doing some deep cleaning and several rooms I never ran out of power. And the fact that the vacuum adjust its power on the fly really helps with suction. On carpet or hardwood it worked great. Having it ready and fully charge is really easy as it charges on the base and it doubles where the garbage picked up by the vacuum goes so you can dump once it’s full. The flexible handle is also a nice touch being able to get under tables or the couches without changing anything is great. I no longer have to move my couch to vacuum. Overall the shark vacuum has great flexibility you can use to to vacuum a car or your house and it’s so easy to use and has great power and longevity if your in the market for a vacuum I definitely recommend this one
I would recommend this to a friend Rated 1 out of 5 stars
Receied an open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I purchased online, but The box was open and you can tell someone returned it. And they ended up giving it to me, not sure why.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience with us. We understand how frustrating it can be to receive a product in an open box. Since your purchase was made through Best Buy, we recommend reaching out to their customer service team directly to report this issue and request a resolution. If there’s anything else we can assist you with regarding the product itself, please let us know. We’re here to help.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Don’t buy this model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, purchased as a gift and lost suction after a few uses.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
We’re sorry to hear your Detect Clean & Empty lost suction after only a few uses, especially since it was purchased as a gift. This isn’t the experience we want our customers to have, and we’re eager to help here. Please check for any blockages in the nozzle or brushroll, as clogs can cause suction loss. If you’re still experiencing issues after clearing any blockages, please give us a call at 1‑855‑427‑5127 so we can help get this sorted out for you. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very venerable broke and now I have to return it
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello MariaR, thank you for sharing your feedback. We’re very sorry to hear your Shark Detect broke so easily. That’s definitely not the durability we expect from this model. We understand how frustrating it is to have to return it, and we’re here if you’d like help finding a more reliable option or need any support with troubleshooting for warranty replacement, before returning. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean
Rated 1 out of 5 stars
Still have not received it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 11/24, being asked to provide a review on 12/5, but the vacuum still has not shipped. Will update if received.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for sharing your experience. We understand your frustration regarding not receiving your unit. This isn’t the experience we want for our customers. However, since your purchase was made through Best Buy, we recommend reaching out to their Customer Service team for an update on your order status. They’ll be able to provide the most accurate information regarding shipping and delivery. We hope this doesn’t affect your view of our brand, and we appreciate your patience.
Kind regards,
Shark Clean NA
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work as well as my other shark vacuum!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your feedback. We understand how important consistent performance is, and we’re sorry to hear this model didn’t work as well as your previous Shark vacuum. Your input is valuable and helps us improve our products. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what my wife wants so she will be returning it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello RobertB. Thank you for sharing your feedback. We’re sorry to hear the vacuum wasn’t the right fit for your wife. We completely understand and appreciate you giving our product a try. If you need any assistance with recommendations for something that better suits her preferences, our team is happy to help. You can contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We hope to serve you again in the future! Warm Regards, Shark Clean.
- Pros mentioned:Suction power
Rated 4 out of 5 stars
Pretty great vacumn!!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey, let me tell you about the Shark Detect Clean and Empty vacuum. It now comes with a charging stand that doubles as a trash bin or container. Out of the box, it looks terrific, and its assembly is straightforward. The new emptying system is really great for keeping dust from getting into the air after you use it. I was impressed by the power; it has an incredible suction. It also uses suction to empty the vacuum dust bin. You also get a crevice and upholstery tool in the box. One of the things I didn't like about it was the way it folds up on its own very easily, and it seems to bog down at times. But it adjusts and gets right back to the suction you want. I also love that you can go from hard floor to carpeted floors seamlessly without stopping. It has a display on it that supposedly detects dirt, but hey, it keeps you entertained. Get off the face, battery level, and the mold button is also there, right next to the power button on top. Modes include Eco Auto and boost. The LED also gives you information to read a high amount of debris with a ticket. Orange led lets you know debris is detected and cleaned, and blue indicates a clean area, which was cool because it keeps you from going back over places you've already cleaned. It states it has a 60-minute runtime, but I haven't read it that long. And I noticed it also uses something called power fans instead of bristles, so it gives a better clean by dragging across your surfaces. If you're looking for a vacuum that doesn't take up much space and is really effective at doing the job, you might want to check this one out.
I would recommend this to a friend - Pros mentioned:Portability, Suction power
Rated 5 out of 5 stars
Great Vacuum That Cleans
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are many options for vaccum’s available. Many excel at one feature or another. The Shark Detect and Clean is a fantastic vacuum that does a lot to keep your floors clean. Fist, the size is about perfect. It’s easy to carry and move around. It’s very easy to put together and the attachments are useful. Its attaches to the base well. Very happy with that. One of the best features of this unit is how it assists in identifying where the pot iis clean and where it’s not. There is a light on the unit that changes from red to yellow to green as the floor gets cleaner. If you see red, you spend a little more time there until it turns green. We have hard wood floors and it does seem to be very accurate. This light system really helps keep the focus on cleaning. Finally, the auto empty feature works great. Once you put the vacuum on the base, it automatically empties the vacuum into the base. It’s powerful and really cleans out the vacuum. This is a great device and I highly recommend it.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 3 out of 5 stars
Good suction, questionable build quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent a few weeks using the Shark Detect Clean and Empty Cordless system, and overall I would put it at about 3.5 out of 5 stars. It is convenient and surprisingly powerful for a compact cordless vacuum, but a few design choices hold it back from feeling like a premium product. The build quality is the first thing I noticed. The vacuum is lightweight and easy to maneuver, but the materials feel a bit cheap. There is some creakiness in the wand and joints when the vacuum flexes, and most of the body is made from plastic that does not feel especially sturdy. It performs well enough, but the construction does not inspire full confidence in long term durability. Suction power is a strong point. For such a small unit, it picks up debris impressively well, especially when using the Boost mode. The Eco and Auto modes exist, but there is not much reason to use them when Power consistently delivers better cleaning with only a modest hit to runtime. It is a simple system that works best when you keep it at full strength. The auto empty feature is the highlight though. Docking the vacuum and having it automatically empty into a large base bin is extremely convenient. It keeps dust contained, reduces mess, and makes the vacuum feel more hands free. The only catch is that the dock must stay plugged in, which limits where you can place it. Even so, it adds a level of convenience that noticeably improves the experience. However, I also had one instance of the vacuum getting clogged and the auto empty function not being able to do its job. Only one time from multiple uses/day, but still worth mentioning. Battery life is rated up to 60 minutes, but that number mostly applies to lower settings. Boost mode drains it much faster. Only having one battery included feels a bit limiting, especially for larger spaces. The vacuum also has a very small onboard dust bin, which means you will be returning to the dock frequently during longer cleaning sessions. I think for me in only-Boost mode I could get about 20 minutes of suction time. The lack of attachments reduces the versatility and makes detailed cleaning a bit harder. Despite these issues, the vacuum still performs well and the auto empty system genuinely elevates the overall convenience. It is a solid mid range option suited for quick daily cleaning, smaller homes, or anyone who wants a cordless vacuum that stays out of the way. It simply falls short of feeling high end due to the build quality, minimal accessories, and battery limitations. If you want something simple, powerful, and easy to maintain, this will get the job done. If you want more durability, flexibility, or premium features, you may find yourself wishing for more.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to share such a detailed review. We appreciate your honest feedback and are glad to hear you found the vacuum convenient and powerful, especially with the auto-empty feature. We also understand your concerns about build quality, battery life, and accessories, and we’ll make sure your comments are shared with our product team for future improvements. Your feedback is invaluable in helping us improve both our products and customer experience.
Kind regards,
Shark Clean
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect for those of you with bad allergies!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark - Detect Clean & Empty, Cordless Vacuum with 2L Auto-Empty System, Intelligent Detect Tech, HEPA, 60Min Runtime, MultiFlex - Burnt Ashes is a fantastic little vacuum. I've been using Shark Vacuum products for the last 10 years or so. This new vacuum with its clean and empty feature has been super convenient. Having two dogs that always bring in some leaves/sticks/whatever sticks to them while outside. Our kitchen always feels like it's kinda messy due to this. Enter this new Shark Vacuum, it's made keeping our house clean a much easier process. The the Powerfins Multi-Surface brushroll gets the job done, whether it's hardwood floors, vinyl or carpet, this gets the job done very well. Being able to attach included nozzels/accessories I'm able to easily clean upholstry and even the stairs. Once you're done using the vacuum you simply place it back onto the included base/stand that doubles as a charging station as well as the featured Clean and Empty base. This will actually suck out the dirt/dust/debris that is in the vacuum after use. The fact that it's vacuum sealed and easy to dispose of makes this vacuum a clear leader amoungst other competitors. If you have pets this is vacuum is a great value.
I would recommend this to a friend Rated 3 out of 5 stars
Just OK
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Detect Clean & Empty is the latest cordless vacuum from the SharkNinja team. It caught my eye for the self cleaning/emptying feature so I thought I would give it a try. First off, let me just say that my last few cordless stick vacuums have been Dyson and that is what I will compare this too. Out of the box the unit is easy to assemble and you can be vacuuming in less than five minutes (but you really should let the battery charge first). The overall construction of the vacuum itself is average. There is quite a bit of flex in the tube that extends to the floor at the upper joint which didn't exactly give me a ton of confidence about the longevity of the vac. Given the weight of the head it is strange to me that Shark didn't beef the joints up a bit. The stand seems well built and comes fully assembled out of the box. Let's cut to the chase and talk about the actual cleaning power of the unit. The head is designed for carpeted and hard flooring. I found it was about average on both floor types from a cleaning standpoint. The suction power is not as much as I am used to with the Dyson's I have used and the head doesn't seem to get as good a seal to the floor either. So, while it certainly appears to clean the floor and it does visually, when I followed up behind it with my Dyson Detect I was pretty shocked at how much hair and dust was still on the floor. I can't say I was super impressed, but I suppose it does the job. Lastly, the head locks in the a 90 degree angle when sitting in the stand which is convenient to keep the overall height and placement a little lower. Unfortunately, I did find that when vacuuming if you tend to pul the vacuum back a little too far the head locks into the 90 degree position which then requires manual intervention to unlock. Not necessarily a deal breaker, but certainly an occasional paint. The self emptying feature was easily the nicest feature of the vacuum. It works and works well. It is a tad loud, but brief. I was able to vacuum about 2000 sq ft (main floor) on a charge easily and could have probably done the whole house (3500 sq ft) if I was quick. Overall, the Shark is pretty middle of the road. If you find it on sale it is probably worth a shot, but otherwise I would give some others a try as well.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your detailed review of the Shark Detect Clean & Empty Cordless Vacuum (IW4626). We’re disappointed to hear that your experience didn’t meet expectations, especially regarding the suction power and the head locking at a 90-degree angle during use. Your feedback about the flex in the tube and overall cleaning performance is valuable, and we’ll relay this information to our relevant team. If you have any issues or questions, please don’t hesitate to call our support team at 1-855-427-5127, Mon – Fri 9 a.m. — 9 p.m. ET | Sat. 9 a.m. — 6 p.m. ET.
Kind regards,
Shark Clean NA














