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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 464 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-464 of 464 reviews
  • Rated 5 out of 5 stars

    Best vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum I’ve bought in a long time! Works great on pet hair and hard wood floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and like the charging port and how. Easy to empty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    5 minutes and turns off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it has a run time of I think it was an hour, and it won’t last 5 minutes… my husband says we are gonna order the battery, but it sucks cause I paid good money for it. It is like the Cadillac of vacuums for suction. But definitely not to happy

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there, thank you for sharing your experience. We're really glad to hear you’re impressed with the Detect’s suction, but we’re sorry the battery isn’t giving you anywhere near the expected runtime; that’s understandably frustrating, especially after investing in a premium vacuum. A battery that dies in under five minutes usually indicates an issue with the battery itself, so replacing it is a good next step. If you’d like, we can help troubleshoot or guide you toward warranty support to make sure you get the performance you paid for. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), so we can assist further. Kind regards, Shark Clean

  • Rated 5 out of 5 stars

    Hello

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend