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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 62 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are delighted by the product's effective heating performance, which helps open pores, and its refreshing ease of use. Many have also noticed tremendous improvements in their skin quality. Additionally, users appreciate the noticeable increase in suction power, long-lasting battery life, and easily adjustable heat levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 62 reviews
  • Pros mentioned:
    Skin quality

    Rated 5 out of 5 stars

    A little pricey, but does what it promises

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this a handful of times so far but noticed a difference immediately. My wife also uses it and says she loves the way it makes her skin feel and look. While it is kind of pricey it does exactly what it says it will do and does it well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I dont know.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really enjoy this device. The whole experience feels relaxing, and my skin always feels soft and refreshed afterward. I do wish the suction were stronger — I’ve seen people say it’s “too strong,” but for me it’s definitely on the lighter side. The warming and cooling gua sha feature is amazing, even though I wish the cold mode went a little colder. From what I’ve read, it’s not designed to get super cold or have intense suction, so maybe mine is normal… but part of me wonders if I should get it checked just in case. Either way, it’s still one of my favorite skincare gadgets. I just wish it packed a little more punch.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this product and seeing the gunk that comes out of my face weekly I am impressed. I also love the cooling and warming tool it feels amazing. My skin is extremely soft and hydrated since I started using this.

    I would recommend this to a friend
  • Pros mentioned:
    Skin quality

    Rated 5 out of 5 stars

    Great device for skin care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My skin has improved tremendously after using this device, the cooling effect has helped with the morning puffiness

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wife Loves It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Wife for Valentine's Day and she has used it ever morning since. She is happy with the results so far and said it's really easy to use and a lot faster than her normal skin care routine.

    I would recommend this to a friend
  • Pros mentioned:
    Skin quality

    Rated 4 out of 5 stars

    Shark Facepro glow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for 5 days and i can see the change under my eyes and the glow it left in my face

    I would recommend this to a friend
  • Pros mentioned:
    Skin quality

    Rated 5 out of 5 stars

    Shark Glow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do enjoy using this for my daily skin routine. I do see an imporvment in my face.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool skincare gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cold and hot features, feels absolutely amazing on my skin. Still getting the hang of using it, but seems to be a nice tool to add to my skincare routine. I wish it was a little easier to clean. During the cleaning process I noticed water does seem to get trapped so it’s a must you leave it out in the open to dry overnight to ensure no mold grows in the small crevices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for my spouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loved it and has developed a routine using this product that she really enjoys. My wife after a long day dealing with the kids will go shower and enjoy peace and relaxation while using this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use. Convenient, since I have kids and it’s difficult to get out of the house for facial appointments. Recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark facialpro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy wife and i use all the time. Leaves pore and face clear and smooth cooling and warming features are so refreshing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facials at Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to do my own facials at home! Its powerful. The color is nice and matches my bathroom decor. Shark products are innovative and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark facial pro glow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is realy good at cleaning face. Feels a lot cleaner and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glowing Skin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for a few weeks now, and I immediately saw a positive change in my skin. The extraction tool has truly helped to clear up my acne, and the cooling tool is helping to firm my skin. AMAZING TOOL

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. The heat helps at night to relax. The cool depuffs in the morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice facial

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the manual warning feature. Wish water reservoir was 2x the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and leaves your face feeling amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you love facials

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too early to tell if I'm seeing results from the product, but I do love being able to do an at-home hydrofacial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. See a lot of transparent floaters after use. Skin is only slightly irritated right after use. Wish the tank were larger and easier to glide on skin but not dealbreakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it it makes her skin really soft and she been trying to do it every day

    I would recommend this to a friend