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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 228 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the FlexFusion Air Straightener & Hair Dryer, Fusion Ceramic Brush Styler, with Auto-Wrap Curlers & Concentrator, particularly its ease of use, hair styling capabilities, overall performance, and quick drying time. The product is also appreciated for its power. However, some customers have noted concerns about the noise level, weight, and size of the flat iron.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 228 reviews
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not work like it states the flat iron is so small and and it’s just not worth the price how can you even compare to a Dyson .

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Elizabeth,
      Thank you for taking the time to leave a review.
      We're sorry to hear about your experience with the FlexFusion 5-in-1. We understand your concerns regarding the size of the flat iron and the overall value. Your input will be shared with the relevant team as we work to improve our units. If you need any help with our product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not with the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. The flat iron is very difficult to use. Hard to hold and hard to control.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that the HD641S wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Not for small hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was hard to hold and control. It worked well but my hands are to small and it was tiring to finish my hair style.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review. We're so sorry to hear that your experience with your Shark FlexFusion has not been the best. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your unit, please don't hesitate to reach out to our team by phone at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Drying time, Ease of use
    Cons mentioned:
    Noise level, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Premium Hairstyling Bundle for at Home

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Flex Fusion + Straight worked well on my thick, wavy hair. I liked that I was able to use the straightener tool with wet hair. It worked exceptionally well on my damp hair and I was able to achieve a smooth finished look. The Fusion brush was easy to use and did not tangle in my hair. There was a little bit of a learning curve to the air wrap curlers. My hair is not super long (11") so that might have been the issue. Some pros are the attachments are very easy to take on and off, it dries hair quickly, and it's a really pretty color. It came packaged neatly, which was an unknown pro once I realized storage was going to be a bit tricky. It seems like you get everything you need in one bundle for any and all hair types. I think the cons are that it does not come with a bag for all the pieces, there's two separate attachments to curl the left and right side of your head and it is super loud. The air vent is in the handle of the dryer which ended up being next to my ear for a majority of the time. My ears were ringing by the time my hair was fully styled. I should also add that it is very long. When using the straightener attachment the whole device was 16 inches long which was a bit cumbersome at times. For me personally there are more cons than pros when I compare to all the individual items I already own. I was hoping this would replace them all but it ended up being too multi purpose. It good at a ton of things vs great a select few. Overall, I think it is a versatile system but I'm not sure it would be my go to for every day styling because of how large it is.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Flex shark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My curls never held, my hair was always so frizzy after, and just super loud.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Sofia,

      Thanks for sharing your review.

      We're sorry to know that your hair did not hold the curls and was frizzy after using your Shark FlexFusion; also, it was loud while you were using it. We understand how disappointing it can be. Please reach out to our team by phone at 1-855-427-5127; we'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Dried the hair out instead of making it smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to use this item I purchased for my salon it actually dried out the hair don’t believe it’s for African American hair

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Tomika,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your FlexFusion. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. We can also provide you with some tips and tricks to improve the performance of the unit.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Looks good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a lot of gadgets time will tell should come with a case for the price had to order generic one and see if it works

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We hope that you like the HD641S model .If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Drying time, Ease of use, Power
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Everything Your Hair Needs in One Box

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark® FlexFusion™ Air & Ceramic System with Air Straightener, Model #HD641S is the best gift! It is a hair dryer, straightener and curling iron all in one. Very easy to attach and/or detach the straightener or curling iron. There are two curling iron attachments, one for the right side and one for the left. I used either or on either side of my head and it worked great. What I really like is whether it’s the straightener or the curling iron, one pass through my hair is all that is needed to get results. Note, I have fine, long hair. The hair dryer is so small, 6 inches around and 1and 5/8 inches in diameter. The size of some curling irons. Wow, does it have power. After towel drying my hair it takes ten to dry. I love the simplicity of the Shark FlexFusion. The brush attachment makes it easy to give my hair a quick curve. The Flex Fusion has a blue light when used on wet hair and a green light when ready to use on dry hair. When going between the two modes I had a pulsing amber light and the airflow turned off. I thought I broke it! According to the Shark support site, it does this when heating up. The support site has a page under Styling Tips section that describes each of the light colors. The Shark site has an accessories section where a storage case can be purchased. The small size is great for travel, but the power cord is quite heavy. Pack this one in the checked bag.

    I would recommend this to a friend
  • Pros mentioned:
    Hair styling
    Cons mentioned:
    Noise level, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Straigh hair without damage

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original FlexStyle and love it! When I saw they added a version with a wet/dry hair straightner, I had to try it! I recently dyed my hair, and it has been feeling super unhealthy since. I was intrigued by the claim that it would not cause damage like the standard flat iron. After a week of using the straightner (with and without heat protector) I would agree that this is far less damaging than my 15+ year old CHI. The results from wet and dry are both satisfactory. Both modes left my hair straight and soft. I wanted to really challange this attachment. My daughter has extremely thick curley hair. When she got out of the shower we gave it a go from wet to straight. To my suprise, it worked like a charm! The only minor areas of concern were getting close to the scalp. I sometimes struggled to get the top 1/2 inch. One negitive is the weight. Because its a hairdryer with an attachment, it has some weight to it and its long and clunky. My arm was actually a tad tired after straightening/drying her hair for 45 mins. It is also super loud (since it uses the blow dryer to help straighten). My toddler is a heavy sleeper, and it even woke him up from across the house. The other attachments are nice as well. I love the ease of the curlers! I am hair challenged, and these made it easier for me to curl my hair. I do wish the straightner attachment was compatible with the original FlexStyler however so that you don't have to buy a whole new dryer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok not worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife not as good as expected. Returning

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Ryan,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Shark FlexFusion, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Hair styling
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark Flex Fusion/Straight Air & Ceramic Styling, Drying & Straightening System is a highend luxury styler for a variety of hair types. In todays world, there are so many options for different styling tools but this product comes with many options. It is a time saver to be able to dry and style your hair at the same time. I many times just air dry my hair but in find that this method means that by the next day, my long hair is just clinging to my head. I have long fine hair and this system helps to control it so that it looks nice for several days. Some days I curl it but others I just dry it and place in a ponytail. I am not totally in love with needing to change some of the attachment s and there is a slight learning curve. Some people complain that this is a heavy piece of equipment but I think this is necessary given the electrical demands of the product and it also an indicator that it is well made and can compete with products like Dyson. The ceramic plates prevent damage which is also a plus. Overall, I think it helps to simplify doing my hair since it is one of my least favorite tasks. I think this system would work well on straight or wavy hair. It is rather expensive but worth it given that it produces salon quality hair style.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost. Overrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this. The curling iron is odd. It’s one barrel for one side and a separate barrel for the other. My hair fell flat right away. For the cost I find it too be hype. I returned it a few days later

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you weren't happy with your Shark FlexFusion and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products, and hope you’ll give our products another try in the future.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Worst place to shope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service ever. A stolen package with which they did not help I had to reach out to law enforcement . Basically I lost my money and will never shop here.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear about the situation with your Shark FlexFusion. We will absolutely share your feedback with the relevant teams for consideration on future situations.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money it’s weak and like any cheap product

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      We sincerely appreciate you taking the time to provide us with your feedback! It seems from your comments about your unit's performance that your Shark FlexFusion may not be working as well as it should. Please feel free to call our team at 1-855-427-5127, and we’ll be delighted to help you get the best out of your unit.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Hair styling
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Only hair styling tool I need going forward!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark FlexFusion wet or dry hair styling system is the most unique hair styling tool I have ever experienced. I love the Shark Ninja brand and rarely do they ever put out a bad product, but I have to admit I was nervous of how well this system would work. I am thrilled to report that it works way better than I was expecting! And the example photos and video tutorials Shark provides are very accurate. I would say the only area this system is lacking is ergonomics, other than that it is truly perfect. Unboxing this system felt like Christmas morning, seeing all the new tools and gadgets I will get to experiment with, I first started off with just the basic hair dryer itself. Its tiny footprint has me so excited to bring this on trips in the future instead of having to leave a large hair dryer at home for the sake of space. The dryer works very well, the force of the motor is honestly the strongest I have ever used, and I like using the Styling Concentrator on it, as my hair feels a bit chaotic using the dryer just by itself. I wash and dry my hair every night before bed so finding a wet hair styling tool that does not damage my hair has been a several year long hunt but I think my hunt finally ends with this Shark system, I love it so much. The Wet or Dry Fusion Brush was very easy to use and also very precise. Since I straighten my hair almost everyday I was most excited about the Wet or Dry Fusion Air Straightener, I have had the previous experience of using a competitor's dryer+straightener and I was excited to see how Shark compared. I am confident I get better results with the Shark Fusion straightener, and in less time as well. The only issue I have with the straightener attachment is how large and bulky it is once attached to the dryer. I have average sized hands and I struggle to hold it comfortably, and as I move towards the back of my head it gets harder to hold and operate. I am hoping with more practice it will just get easier to hold because I really like the results it provides. My only other minor complaint I have is how loud the system is, this is by far the loudest dryer I have ever used and it kind of even hurts my ears to the point where I will be looking into ear plugs of some sort to avoid the discomfort. Again, the system works so well so it is not a deal breaker, I am willing to deal with the noise because of the results. And lastly, the auto wrap curlers are amazing, especially for someone like myself who has never been able to curl my own hair. I have very minimal skills when it comes to styling my hair, which is why I usually just straighten it and call it a day. But this system is the first tool I can confidently say I can curl and style my own hair with. It took a bit of practice and watching a few tutorial videos, but once I got the hang of the technique for curls, it was smooth sailing from there. I love the Shark brand and they really outdid themselves with this FlexFusion system, it is compact and great for home and travel, while also providing excellent results, I highly recommend it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love this new product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it frizz free and bouncy hair it's amazing. Im in love I want 3 more attachments

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Rosie,

      Thank you for taking the time to leave a review.

      It makes us very happy to learn that you're loving your Shark FlexFusion! We hope that the lower star rating was selected in error, but if there's anything we can do to improve your experience, please reach out to our team by phone at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Drying time, Power
    Tech Insider Network Member

    Rated 5 out of 5 stars

    FANTASTIC HAIR DRYER & STYLER

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark FlexFusion Hair Styling system is really great. It's lightweight, has lots of power, dries hair quickly, and includes very handy accessories! It's unfortunate that I cut my hair way too short right after ordering this SHARK system, so right now, I can't properly use all the attachments. However, the hair straightener works real well, but will definitely come in handy with long hair. I really like the auto-wrap hair curlers! Even with short hair, these work really well and fast. It's always been a pain using a curling iron with having to roll your hair around the wand. These auto-wrap curlers save so much time and wrap the air so much easier than trying to do yourself. I also really like the size and weight of the "dryer" itself. It's not bulky and easily fits in your hand and is easy to use. The SHARK dryer heats up fast and has adjustable settings. I never found the dryer to be too hot with my hair and scalp; it was always "just right". While I really like the unit and it does a great job with my hair, I wish it came with a storage bag. It would make it easier to "pack up" all the pieces and put the unit away. For the time being, I'm using the box it came in, but that it not very convenient and it takes too much storage space. NICE PRODUCT!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Performs Well; Could have Better Ergonomics

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark FlexFusion Straight Air+ is a multi-function styling tool that can dry, straighten, curl and brush wet or dry hair using heat and air. My wife has similar tools from other brands. This is the first she’s owned by Shark and what she likes and doesn’t like about it. First, as a hair dryer on its own it is good, for multiple reasons. The wand can twist 90-degrees so that it works like a conventional hair dryer. It blows powerful and hot air and is quite compact. My wife has no complaints about the hair dryer feature. Next, the straightener. The straightener is an attachment that fits onto the dryer and can be used with wet or dry hair. It really does a good job of straightening hair, either wet or dry. My wife also will spray her dry hair to get it a bit damp and then use the straightener which works even better. With the hot air flow, It allows her to touch up her hair without redoing the entire thing, which is a big plus on time savings. The downside to the straightener is it’s a normal straightener clumsily attached to a hair dryer, making it a bit awkward to use. It might be comfortable to use on one side but more difficult and tedious on the other. The curlers work well, especially when combined with the air. Hair goes around the curlers easily and the curls form easily and stay. The curlers are labeled right and left so it makes it easy to determine which way. The one downside is you need to use the power button after each curl and the buttons are not in a ergonomic location. They are located at the very bottom of the device instead of a position where your thumb would be resting. Other mult-tools have a much better position of buttons. The Shark requires you to use both hands as your curling. The other thing to note is you only get 1 size, 1.25” curlers where as some of the competing tools my wife owns gives you more than one size of curlers. The Fusion brush works and dries fast. The bristles wrap around most of the tool and allows air to blow through them while the backside is a heated ceramic plate with a comb that can help to defrizz and straighten hair. My wife likes the brush but doesn’t really use the heated comb piece. One thing my wife felt was missing is that it doesn’t come with a nice case or storage box to hold all of the pieces. Competing products she owns do include one which helps with organization and keeping things tidy. Pros - Lots of functionality in one tool. - Controls heat to maintain temperature to not burn - Rotates 90-degrees into a true hair dryer - Powerful airflow - Straightener works on wet or dry hair - Curlers work really well Cons - Inconvenient Button Placement - Can be heavy/awkward to hold as straightener - Does not include carrying case Overall, as a multitool for styling hair it performs well. The combination of controlled heat and air makes styling effective and fast. Shark could work on the ergonomics of the device such as placing the buttons in a more convenient location. Otherwise, my wife would recommend it to any of her friends!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    All in one styling tool and blow dryer, works well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looked like a dupe of another brands very expensive multi tool blow dryer/styler that I think we've all heard of so for the price of this one I figured it was worth a shot. The packaging is cute and it's packaged well with some information about the different styling tool attachments and brief info on how to use them to achieve different styles. This is a pretty styling tool, it looks sleek and feels like it's built to last. It's not too heavy and not too light that it feels cheap or like it will break easily. I like that there aren't a bunch of different buttons or a million settings to figure out on the blow dryer base itself. It was pretty easy to figure out how to attach and detach the styling attachments and I've had fun trying out the different options. I don't like to blow dry my hair most of the time because I don't like how traditional blow dryers leave my hair feeling frizzy and messy. This is a more concentrated style blow dryer so I don't feel like my hair is flying everywhere and getting as frizzy with this. The brush attachment is nice and wide enough that I don't feel like it takes forever even with super long hair. The one attachment that takes a bit of practice are the curling rods, there are two so you have one for each side of you hair that wraps a different direction. It's not like a normal curling rod where you curl release and you're good to go. You need to wrap it, hold it for several seconds, turn it to a cold burst of air for several seconds and then turn it off so the air isn't still circulating while you remove it. If you make the mistake I did of forgetting and trying to pull the rod out of your hair with the air circulating it's going to give you a weird looking curl that is kind of messy. It's a tool that will take some time and practice to master but I like it and this will be my go to blow dryer/styling tool from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Hair styling
    Tech Insider Network Member

    Rated 5 out of 5 stars

    No Need For Any Other Hair Tools

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blow dryer has two different settings, one for wet hair and one for dry. It also has three speed settings and three heat settings. The dryer even has a shield mode which will automatically adjust the temperature to protect your scalp from extreme heat while drying your hair. This amazing hair dryer comes with all the attachments you could need to style your hair any way you want to, straight, curly or wavy. It has a concentrator nozzle, hair straightener, two auto wrap curlers and a brush. Each attachment does a little something different. The concentrator nozzle focuses the airflow to dry specific sections of hair. It has a narrow elongated nozzle that give you more control over the airflow direction and area you are drying. The hair straightening attachment will straighten your hair whether it is wet or dry. It has ceramic plates to help protect your hair and is great for anyone with wavy or curly hair that wants a straight style. The brush attachment has two uses. You can use this to blow out your hair and give it some style. This attachment also has ceramic combs which will tame any frizz you may have. In wet mode, there is more air and less heat and in dry mode it does the opposite. The curler attachment is a game changer. It will automatically wrap sections of your hair to get those bouncy curls you are looking for in your hair style. The reason for two of these attachments is because each one wraps the hair in opposite directions. I use one curler for the hair on the right side of my head and then switch to the other curler for the hair on the left side. I have found that I no longer need different hair tools to get the styles I want for my hair. I can simply get any look I am going for with this one multi attachment styler. Some of the attachments take a bit of getting used to, but I love that I no longer need to pull out different tools and plug them it to use them. I just need to change the attachment and am ready to go. I highly recommend this hair styler because it has changed how I go about styling and saving time.

    I would recommend this to a friend