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Customer Ratings & Reviews

$119.99
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Customer reviews

Rating 3.7 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers commend the HydroDuo for its cleaning performance on small spills and ease of use, further highlighting its lightweight design. The built-in light and cordless feature are also appreciated, along with its surprisingly quiet operation. However, some customers have expressed concerns regarding its suction power, battery life, and capacity. A few customers also feel that the liquid compartment is a little small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-226 of 226 reviews
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Game changer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone with a dog and all tile floors downstairs, having a good option for keeping those floors clean is hugely important. My dog sheds everywhere, brings in lots of fun debris, and doesn’t seem to notice how wet and dirty her paws can get. It’s very inconsiderate, but I love her so I have to find good ways to deal with it. My go to is using a robot vacuum throughout the week. But as I think we all know even top of the line robot vacuums tend to miss things. In my case, that’s especially things like little clumps of fur in the corners that the robot just can’t reach. This is even more of a problem with my robot mop. It gets the major stuff, but never gets everything, not even close. Enter the shark HydroDuo. It does what it advertises and then some. I’ve always been a fan of the shark brand and they just continue to make me happy. I have a shark vacuum upstairs that I keep there for my carpets. The HydroDuo is my new best friend for cleaning those tile floors I mentioned. It has the suction power I’ve come to expect from a Shark vacuum. The dirt reveal technology is both amazing and terrifying. If you thought your house was clean, try running this through it and think again. It shows dust and little bits of hair that really couldn’t be seen without it. Places I thought had been cleaned, particularly where my vacuum was supposed to go, weren’t so clean after all. The biggest standout feature and my favorite part of using the HydroDuo has been its scrubbing ability on the hard floors. Usually, when you mop, you have to put some real good muscle into it to get some of those more stubborn spots. Shark takes away the difficult scrubbing and does it for you. As someone who hates mopping and has carpal tunnel, this is an absolute game changer. I cannot overstate how happy I am to have this item in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for small spaces

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wondered why this exists, then I got it in hand and that thought got louder. Started to wonder if I have gotten that lazy that a mop and bucket needed such a upgrade. I had one spot in a high traffic area between my kitchen and dinning rom that mops would get clean but not Mom clean. I used all sorts of things but nothing worked. I wish I had taken a before and after picture. Personally I didn't this would work that good. Was I wrong, that bad boy cleaned the spot and had it looking like new wood. Now don't get me wrong. There is a catch to this machine working properly. Instinctively you are going to want to just push and pull it across the floor like a mop of broom and dust pan. Don't do it at that pace. Go slow like you are using a carpet cleaner. Make sure you got most of the big debris off the floor and run this over the area yo want to clean without the cleaning fluid. Then spray a bit in the location you are cleaning. The key to some tough spots is going to be letting it sit on the spot and let the roller do its thing. Spray the cleaning solution on the spot and let it sit for a minute then hit it with the roller. It's a patience game. If you rush it you will think this thing doesn't work. Be patient and it will serve you well. One thing I think could have been different is the color of the light on the unit. It's blue. No clue why they choose blue. Makes no sense unless they were faking a UV light scenario.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Compact Cleaning Machine!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Shark HydroDuo has made keeping our tile and hardwood flooring a breeze! The evolution of cleaning our floors over time has been very interesting. Originally we had to sweep manually, then mop manually after that. After that we were able to use sweepers and mopping devices, separately. But now with the Shark HydroDuo we can sweep and mop at the same time! I have to admit I was quite skeptical of how effective it would be to do both at the same time, however after the first few runs I was sold! It is such a time saver to be able to just mop and sweep all in one run, and be done! We also have the option to just sweep if we want, which has been nice to quickly clean up some messes. It is so nice to have one device to replace 2, and it also saves us room in our small utility closet which was a bonus that I didn't even think about. Overall I would pick this as my go to floor cleaner every time, and I am very happy to have this added to our collection of Shark cleaning products! If you want to simplify your cleaning routine, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great vacuum cleaner! Especially if you have pets!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cordless vaccum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless vaccum does not wash the floor effectively.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there, thank you for sharing your feedback. We’re sorry to hear that the Hydro Duo isn’t washing your floors as effectively as expected. That’s not the experience we want for our customers. We’d be happy to help troubleshoot the cleaning performance or walk through tips to improve results. Please feel free to reach out to our customer support team at1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help. Kind Regards, Shark Clean

  • Rated 1 out of 5 stars

    An absolute joke of a product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a joke. No removal debris bin seperate from the sweep head. Its all one giant messy piece that you get to carry across clean floors hoping it doesnt spill. I am returning this IMMEDIATELY. DO NOT BUY THIS TERRIBLY DESIGNED PRODUCT

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your HydroDuo, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean