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Customer Ratings & Reviews

Your price for this item is $53.99
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The comparable value price is $269.99

Customer reviews

Rating 4 out of 5 stars with 320 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ION Robot Vacuum's cleaning performance and ease of use, with many praising its strong suction and long battery life. However, some users experienced challenges with the robot's navigation, noting inconsistencies in its movement and occasional difficulties connecting to Wi-Fi. The app functionality also received mixed reviews, with some users reporting connection issues. While the price point is often cited as a positive, concerns remain regarding the vacuum's mapping capabilities and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 320 reviews
  • Rated 5 out of 5 stars

    Satisfied momma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this my mom for mothers day and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, lovely design, durable. I got this when it was on sale and it was a good value in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and operation exactly as advertised. Well pleased with product.

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 2 out of 5 stars

    Would not connect to WIFI.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big issue! This vacuum would not connect to my WIFI. Called their support and they could not figure out either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product; great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great value. Works exactly as it's supposed to and it has been a huge help around my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift… I got it for my Dad who’s 74 and he absolutely love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying this robot for a day, decided to return it for a newer model. This one is "blind" in that it does not see at all where it is going and randomly bumps into things and then makes a random change of direction. If you like watching a blind robot bump into things for hours it is for you. If you want your floors to cleaned efficiently, choose another model...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best for daily cleanups!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help with cleaning the floors for our furry child. So far it works well. Wish i had the one that self emptied though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot. I cannot recommend enough about shark products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit and customer service was great definitely will be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, cleans a lot of dog hair throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark - ION Robot Vacuum, Wi-Fi Connected - Light

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy again for friend it’s a good quality works well with the WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made for my home. Would recommend for anyone with pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROHINI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GIFTED THIS TO A FRIEND WHO HAS A SMALL PUPPY. SHE THANKS ME EVERYDAY OR THIS GIFT TO KEEP HER HOUSE CLEAN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sharkira sing a song

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent robot , very efficient!!, clean up very good mis the orners but overall excelente for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product and I bought another one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the item it left dirt in piles around the floor

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful and my sis enjoy it. Easy to clean

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not really effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does decent job. For the price it should clean a like better. It's quiet but doesn't seem to have enough suction power. Storage bin is poorly designed. It doesn't hold very much. I won't buy this item again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-888-228-5531.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Good clean fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I had hoped for and my toddler loves to watch it work so entertainment and quality all in one.

    I would recommend this to a friend