Customer Ratings & Reviews

Died within 3 months. Can’t even return now and is absolutely frustrating.

Handy entry level robotic vacuum. We were gifted an early model of another manufacturer which we placed on the second floor. We have a black lab chow mix dog who is aging and sheds. This Shark has great suction and is easy to clean. It is low enough to get under 2 sofas and several lamp stands. It takes some time to find the dock and back its way into it, but we can set it, close the French doors and let it do its thing.

This is my second shark vacuum i live everything about this shark product. No need too look any further you got the right one baby

2 week used and there's a error, thats why I need to return

This unit was very easy to install. You should download the Shark Clean app which will provide you the ability to control the unit from anywhere. The app can set up cleaning schedules and start/stop or dock the unit. The unit can also be controlled by Alexa or Google voice commands. You can even setup specific rooms and tell it to clean only some rooms. The app can show you a history of cleaning and even more important can show a map of the cleaned area (with the map you can see if some areas got skipped). Wow, long ago people took rugs outside and beat them with sticks; but cleaning has improved to where you just sit while the little robot does the work for you – nice. There are buttons on the device itself if you would rather just manually use this little cleaning robot marvel. Most important it cleaned 600 square feet of carpet and vinyl planking perfectly. It even seemed to buff the vinyl planking. It had no trouble moving from one type of surface to the other. It never skipped any areas and went up two different hallways that my house has and around an island and all the furniture in an open landscape floor plan. Its combination of two spinning side brushes and a brush roller collected a dustbin full of hair and dust particles even though my floors were just vacuumed. The sensors and bumpers are very well designed. It did not get stuck once in 4 cleaning events. The lithium battery handled the entire 70 minute cleaning and the unit returned itself to the dock every time. It can last up to 2 hours if needed for a cleaning cycle. It does have the cliff sensors which will prevent it from falling down stairs. The filter is washable for this device which is not always true of all robot vacuums. You don’t need to wash the filter every time, but I would recommend emptying the dustbin after each cleaning cycle – it’s kind of fun to see how much dirt and hair was picked up. I had older models of robot cleaners years ago. But this little wonder is so much of an improvement. The cleaning power is far better, the run time double, the motor is quieter and the sensors avoid getting stuck at all. I am very impressed with the price performance of this Shark robot vacuum and highly recommend it.

It was easy to set up but very difficult to sync to your wifi

This has been a total headache. Just a few months after purchase it has wifi connection errors. Shark customer service is the worst!

We be this for our daughter for her birthday and she loves it, she has nothing but good things to say about it.

Sorry but not what we spec. Not cleaning equally and hit all furniture and corners evry we're

Piece of crap .!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been a big fan of the Shark family of vacuum products for quite a while. I currently own some uprights as well as some other brands of robot vacuums. Unboxing and the setup process up was easy. After initially charging the Shark and a quick download of an App, it was ready for use. A few clicks here and there and it was ready to use. The vacuum is highly maneuverable and pretty quiet. I was pleased with how well it cleaned my floors and carpets. During my testing of the product, I actually used an upright vacuum in my home before I let loose the Shark. I was amazed that the Shark actually found more dirt which wasn’t initially sucked up by my upright! PROS: Control buttons are clearly marked and easy to use. Suction power is STRONG! Vacuum is easy to utilize on both hardwood/tile floors and carpeting. Vacuum is pretty light. Tri-brush system. Battery life is long. CONS: None in my opinion All in all, I'm enjoying this Shark vacuum. It's fantastic at picking up dirt during the first sweep of the floor. I found that my rooms were truly clean. What’s really nice is the tri-brush system which cleans edges and corners thoroughly. Cliff sensors ensure that the Shark doesn’t fall over the step into my sunken living room. I have a parrot who constantly sheds both small and large feathers and the Shark had no problem in cleaning them. It also picks up long hair with ease. I’m definitely loving this product! The Shark chews up the competition! Great product, buy one

The box was delivered damage , I called the customer service they were not helpful. My dad opened it for Christmas it does not work. It can’t find the dock station and it runs into everything. It also won’t connect to the wifi , the wifi symbol won’t even pop up.

Shark Stop working after a week. Check the battery can’t tell what the problem is

It doesn’t work, just bumping around the baseboards leaving the floor dirty

we have 3 of these and love them so much!!! OMG the best thing ever

Cannot proceed past setup, unable to connect to wifi. Very disappointed

Very good quanlity. Reasonable price. Nice design. White color

Item works great! My daughter loves it.it shipped quick

This is amazing. I’ll never use an upright vacuum again!

Amazing! Bought it for my mother as a Christmas gift.