Customer Ratings & Reviews
- Model:
- RV763
- SKU:
- 6514531
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the ION Robot Vacuum's cleaning performance and ease of use, with many praising its strong suction and long battery life. However, some users experienced challenges with the robot's navigation, noting inconsistencies in its movement and occasional difficulties connecting to Wi-Fi. The app functionality also received mixed reviews, with some users reporting connection issues. While the price point is often cited as a positive, concerns remain regarding the vacuum's mapping capabilities and noise level.
This summary was generated by AI based on customer reviews.
Sensitive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when works. Very sensitive and half the time won’t go.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi KyraL,
Thank you for taking the time to share your thoughts on the Shark ION Robot Vacuum. We’re happy to hear that you enjoy it when it works, but we’re sorry to hear about the sensitivity issues causing it not to function properly at times.
This could be related to sensors or navigation settings. We’d love to assist you in troubleshooting to ensure your vacuum operates seamlessly. Please reach out to our Robot Support team at 1-888-228-5531, where our experts can guide you through resolving this issue.
Your feedback is important to us, and we’re committed to ensuring you have a great experience with your Shark products.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performanceCons mentioned:Navigation
My robot vacuum ION
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The robot does a great job cleaning my carpet and fairly good job on the hardwood floors. The fact that it keeps bumping around is annoying, very annoying.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Shark Robot Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction and very easy to operate. Gets full fairly quickly if you have animal hair. So far it has been worth the money!
I would recommend this to a friend Easy to setup and works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and does a nice job on our hard wood floor. thumbs up I recommend this unit. This unit does a nice job with my dogs hair and gravel on hard wood floor.
I would recommend this to a friendShark - Ion Robot vaccuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark - Ion Robot vaccuum is a big hit with the wife! I scored some major brownie points!
I would recommend this to a friendThumbs up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Rollie... i came home and my floors are clean
I would recommend this to a friendI would buy again!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. It works very well on my floors (hardwood floors and carpet). I recommend, and it’s also cheaper than other brands.
I would recommend this to a friend- Pros mentioned:Battery life, Ease of use, SuctionCons mentioned:Navigation
Good for light cleaning. Bad for pet hair.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: -Simple to use -App and voice control Con: -Bounces around randomly -Suction power is okay -Dust can spill out when lifting the vacuum or when removing the bin -Pet hair clogs the bin -Maintenance This model has simple maneuverability, with it just going forward until it hits something, turns, and repeats. How well it covers an area really depends on the room. It’ll eventually cover the entire space but it runs at a random pattern so it can take quite a bit of time. Suction power is okay for light surface level cleaning, more suited for hard floors. There’s also a lot of maintenance needed after each cleaning. Performance The suction is not that strong and it doesn’t pick up dust along walls and corners. On hard floors, it can pick up small debris like cat litter and does a good job for fine dust. It has a harder time with carpet, picking up surface level dust. Bigger debris like confetti can be missed. It doesn’t do well with pet hair. It will pick it up but it will start getting caught within the combs and start blocking the dust bin. Maintenance The dust bin will have to be emptied after each use. The pre filter needs cleaning and any hair or large debris caught in the comb has to be cleared each time. The filter will need to be replaced periodically depending on use. Beyond those regular maintenance, the roller brush can be removed and cleaned or replaced if needed. The App and Voice Control The app functions are somewhat limited for this model. It only allows for remote start and stop. Schedules can be set up for each day of the week, but it didn’t work for me. For Alexa voice commands, you need to download the skill and link your account. Battery The battery can run up to about 2 hours. It should be enough to clean an average sized room. It took about 30-60 minute to clean one room. Final Impression If you need a simple cleaner for light work and don’t mind the little vacuum running around and bouncing into things, then it’s fine. If you have pets then this may not meet your needs. The hairs will get caught up and start blocking the dust bin. There’s also a lot of maintenance to be done regularly.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Lots of suction power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic suction. Like the larger style. I like the app control easy to operate. Moves quickly
I would recommend this to a friend It's Okay, at best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting it to map the house, but it doesn't. Sometimes the app doesn't work either.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Shark for the win
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot picks up stuff from the hardwood floor I didn't know even was there. The floor is so clean afterwards. Such a great helper!
I would recommend this to a friendLove it !!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great cleaner, not loud or gets lost, super easy to use or get in the app
I would recommend this to a friendWorks well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it job superior and affordable. I had only turned it on for 15 minutes and when to to check the trash storage on it, it had picked up alot of debris
I would recommend this to a friendBest Robot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best lower cost robot vacuums I have used. I really enjoy the quality.
I would recommend this to a friendGood vacuum, needs better programming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum work very well, but there is no tracking software so it just runs until the battery needs recharged. Is not very loud which is a plus.
No, I would not recommend this to a friendShark Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with this purchase! The vacuum has great suction and runs quietly. A very convenient way to keep the floors clean.
I would recommend this to a friendcustomer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever will recommend and will buy again as gifts.
I would recommend this to a friendworks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We can't seem to get it programmed. We have to figure this one out!
I would recommend this to a friendShark I robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a hard time returning to base I Need to pick it up by hand and bring it to base
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on what you’ve described, it sounds like there’s a chance the Robot may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Loveit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new personal maid, best decision ever it’s always working and cleaning
I would recommend this to a friend