Customer Ratings & Reviews

This is an excellent product for its price point. On a whim, I purchased it to help with daily home maintenance on tile floors (see: two kids and two dogs), and I haven’t been disappointed yet. It mapped my home quickly, and I’ve set it to clean daily prior to the family waking up. It completes a fairly thorough clean on my tile floors in about 35 minutes, and has about 60% battery remaining thereafter. The floors are shining when I wake up (I change the pad NIGHTLY and only use distilled water). It has freed up A LOT of time to do other things during the morning; and the spot vacuuming and mopping is awesome for when messes are made. If you are realistic about this item (no, it won’t clean your 2000sqft bottom floor in 30 minutes with battery to spare), and keep up with maintenance (filters, cleaning, fresh mop pads, etc) it is an absolute GEM and time saver.

This thing is a great addition to my cleaning routine. My floors have never looked so good. You have to have your floors picked up for this vacuum to work. The time I save vacuuming goes to picking up the floor. Then I sit back while Sharkira gets to work. The house mapping was really easy. The coolest feature I’ve found is you can order it to vacuum from your phone when you aren’t even at your house. Purchasing it for $250 instead of $600 was great. I don’t know if I would like it as much if I paid full price. It is able to get under all of my beds and couch. I’m allergic to dust so this is by far my favorite feature of this vacuum. Self emptying is my second favorite feature with the dock that charges the vacuum. The dock is fairly small and I was able to squeeze it in under my stand up computer desk. Overall I’m pretty happy with the way my home looks since I’ve purchased this machine. I have shoulder issues so this helps reduce stress and injury 100%!

Great vacuum! Easy to set up and very reliable. Program it and let it do its thing. I purchased this on sale to use as a backup in case one of my other Shark robots quit working. I bought the other two robots (one for my upstairs and one for my downstairs) two years ago and are both still working. Couldn’t pass purchasing this one based on the price and reliability. Well worth the money!

Quality clean that saves me so much time! The device was easy to setup, map (the house), and setup auto-clean (schedule) for each room. Our house has a few floor vents, so it was easy to setup no-go zones to avoid the vents. Cleans up our puppy's hair (winter shedding) with ease. I was very impressed. Fabulous purchase discounted $400 plus my $50 gift card!

I love this vacuum. It can be a little unorthodox on it’s route around the house but it always gets the job done well and the mopping is amazing. We have wood floors and it’s nice to have mopped floors every day. The map design in the app could be a little better because at first I didn’t let it in one of our rooms, and to later add the room you have to delete the map and remap the entire house. My only problem is if you don’t want it to mop, you have to pull the mop pad out, and it’s usually very wet and makes a mess.

I have a 2800sq/ft two story home, this thing takes care of the downstairs fairly well. It's nice to have clean hardwood floors all the time! With 3 dogs, this is new. For reference the Shark map shows it is a 965sq/ft cleaning area. Oh, the trash bin needs to be emptied every other day and the mop solution does not auto refill. If this is something you want get the more expensive model.

I saw this on sale and couldn’t pass it up. Our older one just wasn’t working as well anymore and didn’t have the mop feature. I’m extremely impressed so far! It blows the older model out of the water and is great for keeping the floors clean between real cleanings throughout the week.

We replaced a machine that was pretty ancient and the Shark was a huge upgrade. The initial setup was simple and it doesn’t seem to miss even a tiny spot within the setup area. Anxious to set up additional areas now. Have recommended to others already.

Dandy machine for my mother in law. So far, all is good. It really helps her tidy up. She is learning how to use it because she is not all that technologically savvy. So, "ease of use" is hard right now, but we'll get there.

Love it!! Works so great and I love that it vacuums then mops. I love the 2 in 1 feature. The price is so amazing, so you can’t beat this great of a bargain. It maps the floors and does an amazing job. My floors look so great now all the time!!

I purchased for my grandson & his fiancé for Christmas present. As they r expecting a baby girl the first of May. This product will be very helpful for the two of them, as they both work. Let’s see how it’s going to work them them. Thank you

This Robot is very easy to set up and get cleaning, it's much quieter than the old iRobot I had for years. This vacuum also comes with pad so it does two jobs vacuum and mop at the same time which is very effcient and much cleaner floor.

Pros: liking it so far. little tricky to set up at first however works well. 2 in 1 feature is awesome! loving the self emptying which is one less thing i have to do . mopping feature works best in rooms/sections cause the tank can only hold so much water. cons: its loud! like a plane loud & makes weird noises apparently thats “normal” & it does take a little too long to clean in my opinion.

I actually bought this as a gift for someone as after researching found this vacuum to be excellent quality. The receiver of my gift just loves this vacuum and the quality of the suction is excellent. Highly recommend.

It is a good cleaner. Great value. Only hassle is to having to change the mop manually still doable. I feel it would be great if it could store more than one map esp for multilevel homes.

This was a great purchase for a great price. I purchased this for my dad although I have a different brand and this is working so much better than mine.

This vacuum is easy to setup and maintain having three young kids definitely worth the money to help keep up with house cleaning

Loving my Shark 2 in 1! I have a large breed, long haired dog and this keeps the floors so clean in between my own cleanings.

Got it as a gift for my friend and this thing works better than any other robot vacuum ive had, for the price its definitely the way to go!

Vacuum’s and mops so well! Got this for my mother in law for Christmas and she has never been happier with a robo vacuum