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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 703 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 703 reviews
  • Rated 5 out of 5 stars

    Mother's day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came in fast and in great condition, it was a gift and the recipient could not have better things to say about it. Works amazing and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this machine a great price. I heard alot of great things about shark so i purchased it. It works great and it was easy to set up. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with this product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this model! It has been my 'missing' link!! It cleans great and even reaches spots I normally miss with standard vacuums,

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robo vac. It works great with all my dog’s and cat’s hair. It shockingly never gets stuck like my previous robo vac. Love the self emptying function, so convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer. I love our Shark “Optimus” vacuum. It does a great job and saves us time doing another chore.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Life changer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great, cleaned 1000 ft in about an hour. Has to recharge once during while house clean when on highest level. Can get the entire house in one charge on normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little Ro-bot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing! And the amount of dust this thing picks up is incredible! Really makes you think you’d be missing it otherwise say if you only use an upright 1-2 times a welt. STRONGLY considering purchasing another one for upstairs!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Bought this for my wife. We researched it and it paid off. You can map out your house and schedule its outings. We named it Arnold for when the machines take over.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    My Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my robot. I am an older woman, using the robot sure helps my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Matrix is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had an earlier versiion of Shark robot for many years and this is such a better model. The sensor and the single brush cleans as well and the capacity in the dust bin is excellent. Pricey, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Sturdy little sucker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this little unit has been great! It does exactly what it’s supposed to with minimal issues. Mid range unit and got a great price on Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUT THIS THING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely incredible. No issues so far at all. Zero hair gets trapped in the roller and the suction is super powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this!!! Easy to program. We have two small dogs and run ours daily. A great time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 3 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mapping works well. Vacuum works. Has issues cleaning itself. Dog hair gets jammed and wont come out. Have to constantly open it to get the dog hair out. Probably would not recommend if you have pets. Works great otherwise

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Better than the older models. they definitely don’t compete with this one. It does not lose suction and is great on our carpets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and economical, I don’t have to vacuum anymore it does all the work for me

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase! Had an older model that ended up not working and debated on whether to get another Shark or go with IRobot, and definitely happy we stuck with Shark

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Hazel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named the Shark to Hazel like the show Hazel we watched as kids. It does a great job. Had to map Hazel twice in order to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job to cover regular cleaning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the robots ability to get up animal fur and general dirt. There are areas the robot has trouble getting to (under some chairs or tight corners). I run her at night when we are asleep and very happy tosses he has picked up all kinds of dirt and such. This does not replace the need for occasional deep cleaning but is still a great assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Shark Matrix on sale and man was it worth every penny. It’s easy to setup and when you empty the base for the first time you’ll be impressed with the amount of debris it picks up. Simply amazing. Definitely recommend it

    I would recommend this to a friend