Customer Ratings & Reviews
- Model:
- RV2320S
- |
- SKU:
- 6542043
Customer reviews
Rating 4.3 out of 5 stars with 725 reviews
(725 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great, especially for pet homes.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great, especially if you have pets at home. It makes cleaning the house way easier & less time consuming. Sometimes i like to just watch it clean for me.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 3 out of 5 stars
Shark Robot Vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Not as good as my Roomba, but hope it lasts longer.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We are thrilled to know that you are pleased with your Matrix Self-Emptying Robot for the price you paid. However, it does make us sad to find out that it hasn't fully lived up to your expectations when compared to your previous robot, as we continuously strive to enhance our offerings and provide the best for our customers. Your feedback is extremely important to us, and you can be assured that our team will review it for potential improvements. If you require any assistance with your unit, please do not hesitate to reach out to us at 1-855-427-5127, and we will be more than happy to help.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
AI vaccun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I throughly enjoy have may apartment clean everyday day when I get home.
I would recommend this to a friend Rated 5 out of 5 stars
Robot vacuums are awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great robot vacuum. We love our full size Shark vacuum, so felt like the Shark brand robot would be good, and so far it’s doing great
I would recommend this to a friend- Pros mentioned:Navigation
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this robo vac. It works great with all my dog’s and cat’s hair. It shockingly never gets stuck like my previous robo vac. Love the self emptying function, so convenient!
I would recommend this to a friend - Pros mentioned:Runtime
Rated 5 out of 5 stars
Life changer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does great, cleaned 1000 ft in about an hour. Has to recharge once during while house clean when on highest level. Can get the entire house in one charge on normal.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
DaTruth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Sweeps and mops effortlessly. High-quality
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this machine a great price. I heard alot of great things about shark so i purchased it. It works great and it was easy to set up. Great buy.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! Bought this for my wife. We researched it and it paid off. You can map out your house and schedule its outings. We named it Arnold for when the machines take over.
I would recommend this to a friend Rated 3 out of 5 stars
Good vacuum
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Pet fur is an issue as the roller gets stuck/clogged. I wish it had 2 corner sweepers and not just one. Not a bad vacuum, just not meant for a home with 2 dogs and 2 cats!
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Alee,
Thank you for sharing your review! We appreciate your feedback and will relay this information to our relevant team as we work to improve future products. Your comments about pet fur and corner sweepers are very helpful. If you have any questions or run into any issues with your RV2320S Shark - Matrix Self-Emptying Robot Vacuum, please give our support team a call at 1-800-668-9600. We’re available Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET (ROBOT).
Best regards,
Shark clean
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Happy with this product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with this model! It has been my 'missing' link!! It cleans great and even reaches spots I normally miss with standard vacuums,
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect picks up the dirt and dust leaves it clean
I would recommend this to a friend Rated 3 out of 5 stars
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product good product good product good product good product good product good product good product good product
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review. We’re glad you’re enjoying your Shark Robot! We believe you may have mis-clicked your star rating, because your review seems overwhelmingly positive. If there's anything we can do to improve your experience, please reach out to our team by phone at 1-888-228-5531.
Kind regards,
Shark Clean
- Pros mentioned:Mapping
Rated 3 out of 5 stars
Shark robot vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mapping works well. Vacuum works. Has issues cleaning itself. Dog hair gets jammed and wont come out. Have to constantly open it to get the dog hair out. Probably would not recommend if you have pets. Works great otherwise
No, I would not recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Sturdy little sucker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this little unit has been great! It does exactly what it’s supposed to with minimal issues. Mid range unit and got a great price on Black Friday.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Decision Ever!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a game changer. I love our Shark “Optimus” vacuum. It does a great job and saves us time doing another chore.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans my whole house very well, worth the buy……..
I would recommend this to a friend Rated 4 out of 5 stars
Mher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and economical, I don’t have to vacuum anymore it does all the work for me
I would recommend this to a friendRated 5 out of 5 stars
BUT THIS THING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is absolutely incredible. No issues so far at all. Zero hair gets trapped in the roller and the suction is super powerful.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. Better than the older models. they definitely don’t compete with this one. It does not lose suction and is great on our carpets.
I would recommend this to a friend