Customer Ratings & Reviews
- Model:
- RV2320S
- |
- SKU:
- 6542043
Customer reviews
Rating 4.3 out of 5 stars with 717 reviews
(717 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Runtime
Rated 5 out of 5 stars
Little vacuum with an excellent effeciancy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes 70 minutes to clean my house It has 3 different power modes. I usually use the turbo, high power mode and my vacuum can do the whole floor in one charge no problem.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
DaTruth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Sweeps and mops effortlessly. High-quality
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect picks up the dirt and dust leaves it clean
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great, especially for pet homes.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great, especially if you have pets at home. It makes cleaning the house way easier & less time consuming. Sometimes i like to just watch it clean for me.
I would recommend this to a friend Rated 5 out of 5 stars
Our new sweeper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its being very helpful for my wife that is had a knee surgery..We love it.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans my whole house very well, worth the buy……..
I would recommend this to a friend - Pros mentioned:Navigation
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this robo vac. It works great with all my dog’s and cat’s hair. It shockingly never gets stuck like my previous robo vac. Love the self emptying function, so convenient!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this machine a great price. I heard alot of great things about shark so i purchased it. It works great and it was easy to set up. Great buy.
I would recommend this to a friend- Pros mentioned:Runtime
Rated 5 out of 5 stars
Life changer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does great, cleaned 1000 ft in about an hour. Has to recharge once during while house clean when on highest level. Can get the entire house in one charge on normal.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Happy with this product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with this model! It has been my 'missing' link!! It cleans great and even reaches spots I normally miss with standard vacuums,
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! Bought this for my wife. We researched it and it paid off. You can map out your house and schedule its outings. We named it Arnold for when the machines take over.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing honestly sucks. Noisy, bumps into everything, gets disconnected from the charging dock easily, app is faulty, mapping is terrible. We don’t even have it anymore because it ran over poop which destroyed it and our rug. Put your money somewhere else NOT with this.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience. We understand how frustrating it can be when a product doesn’t perform as expected. Your feedback about the noise, navigation, app functionality, and mapping is important to us, and we appreciate you taking the time to let us know.
If you’d like assistance or have not yet reached out, please contact our support team at 1-855-427-5127 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET). We’re here to help.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Decision Ever!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a game changer. I love our Shark “Optimus” vacuum. It does a great job and saves us time doing another chore.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it everyday 3 different modes, very useful and helpful.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 3 out of 5 stars
Shark robot vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mapping works well. Vacuum works. Has issues cleaning itself. Dog hair gets jammed and wont come out. Have to constantly open it to get the dog hair out. Probably would not recommend if you have pets. Works great otherwise
No, I would not recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Sturdy little sucker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this little unit has been great! It does exactly what it’s supposed to with minimal issues. Mid range unit and got a great price on Black Friday.
I would recommend this to a friend Rated 3 out of 5 stars
Cleaning Robot
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was great until the battery went bad almost a year into owning the product. Shark was great about sending another out but it had problems with the bumper a few months after I received it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for sharing your experience with our product. We’re really glad to hear that you reached out to our team and received a replacement, it's always great when we can help get things back on track! That said, we understand how frustrating it must be to run into another issue with the bumper just a few months later. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention. We’d love the opportunity to support you further. Please reach out to us at 1-888-228-5531, our product specialists are here and happy to help.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Mher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and economical, I don’t have to vacuum anymore it does all the work for me
I would recommend this to a friendRated 5 out of 5 stars
BUT THIS THING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is absolutely incredible. No issues so far at all. Zero hair gets trapped in the roller and the suction is super powerful.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. Better than the older models. they definitely don’t compete with this one. It does not lose suction and is great on our carpets.
I would recommend this to a friend